Acorns Early Recensioni 

4045
•
TrustScore 4 su 5

4,1

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Acorn Early has been a great way to introduce our kids to concepts of savings and budgeting. It's easy to use and easy to manage the money between kids' accounts from the parent "dashboard". The lesso... Leggi di più

Valutata 5 stelle su 5

I love using the Acorns app to pay my children their allowance. It makes things much easier and teaches them how to use a debit card which is a necessity in today's society! I think it's important tha... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Acorn early is a great way to teach young kids about money management and getting paid for doing chores. Any issues you may have, the customer service team like Angie is great and pleasant. She’ll tak... Leggi di più

Valutata 2 stelle su 5

I'm extremely disappointed with Acorns Early , When your money is involved, You shouldn't have to make multiple calls or wait for days just to get a basic issue like card activation and slow transfers... Leggi di più

Dettagli dell'azienda

  1. Servizi finanziari alternativi
  2. anche in
  3. Banca d'investimento
  4. Cassa di risparmio

Scritti dall'azienda

Acorns Early (formerly GoHenry US) is the smart debit card and learning app for kids that teaches them financial wellness and the value of money. Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated allowance, task lists, and gamified educational quizzes and videos. Then they can practice their skills in the real world with their own debit card. All while parents watch and guide with flexible parental controls.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

4K recensioni

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4,1

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(4045)

591 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Easy and informative

Easy and informative. Well thought out rules and guardrails. It’s great for growing kids to get more and more responsibility over their money management skills and chores.

22 agosto 2026
Non scritta su invito
Valutata 3 stelle su 5

Great card for Children very awesome but there's always room for improvement

Allowing my son to have his own debt card shows him how to make and spend money plus much more .

I added my 9 year old niece then she came to live with us temporarily... Pending her parents successful reunification she has gone home at this time. And with that said, I need to be able to remove my niece from the app . I also would like the app to reflect or have to a reflect that not all children aren't necessarily a biological child of a parent. Some were adopted. Others may be in the so-grandchild so the app needs to improve on these aspects .This is where the app needs to change. There also needs to be a little bit more individual control.

21 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

This app is so great! Great way to make my daughter responsible with her money!

This app is so great! It teaches my 8 year old daughter how to be responsible with money. She gets her allowance added onto the account and then I transfer her money to her card for her to have. She is just too excited to have her own debit card! This app allows me to see all the account activity she has been doing on her card and allows me to set up automatic weekly payments to pay my daughter her $10 a week allowance that way I don't forget to add it. This app is going to help my daughter learn about keeping money and how to use her card the correct way and just be all around responsible with money so she can take all that she learned from this into adulthood with her.

5 luglio 2026
Valutata 1 stelle su 5

Horrible experience

Not good, they couldn’t help me activate my grandson’s new card after he lost his first card. I was on calls for 3 days without success. Go Henry was great, never had any issues for several years. I closed my account and will seek another company for my kiddos banking experience. Miss you Go Henry, I told everyone about them. Early Acorn charged the monthly fee with no problem 2 days prior to my horrible interactions but couldn’t assist successfully to activate my babies account , the children enjoyed having their own cards.

8 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

Missing funds debited from bank

I have funds ($1,500) that were debited from my bank account immediately and never showed up in the acorn app. Called customer service 3 times and waited 12 days for this to be resolved and now have to work with my bank to recover funds that were never deposited. The customer service told me each time this was taken care of and now it is starting to feel like a scam. UPDATE sept 1. I received 1 credit and came through as go Henry rather than acorns. The transactions have been coming through as different names so the bank is working on trying to recover my funds (now $1,000) and this can take up to 90 days. What a mess!

7 agosto 2026
Non scritta su invito
Valutata 2 stelle su 5

Why must we be charged

I don’t like the fact that we have to be charged now to use the service. When it was GoHenry there wasn’t a fee charged to us just to be active on the app. Now that’s it’s switched we are being charged a monthly service fee.

17 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

Didn't stay with it long enough

Didn't stay with it long enough

14 novembre 2025
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Risposta di Acorns Early

We are sorry to hear about your experience and would like to hear more about what went wrong. Please feel free to contact our support team at (855) 739-2859.

Valutata 5 stelle su 5

**The Importance of Personalized Customer Service**

Customer service by phone is very important to me. Being able to speak with a live person makes it easier to ask questions, get clear answers, and feel that my concerns are truly being heard and valued. A live representative can provide personalized assistance and help resolve issues more effectively than relying only on automated systems.

15 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

Don’t trust Acorns Early with your child’s money

I’m not sure if Acorns Early has the worst customer service I’ve ever experienced or if this is a case of deceptive financial practice. I’ve been calling customer service all week. They make false promises. When I’ve asked to talk to a supervisor or upper management, I was told multiple times that no supervisor is available and told I would get a call back. Never happened. I emailed. No response. There is NO way to get beyond the horrible customer service. They have my daughter’s hard earned money. She was saving to buy a car and we can’t access the money, and there is no explanation. I’ve placed a dozen calls. I get an apology and a promise to send my concerns to their ‘special team’ who will expedite the transfer and told my daughter’s money will be in our bank account tomorrow. And nothing happens, day after day. I’ve had an Acorns account for years. My daughter and I have had a GoHenry (Acorns Early) account for years. No more. This is what happens when customer service is contracted out. Either upper management doesn’t know what’s happening, they’re part of it, or they just don’t care. None are acceptable.

10 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

The Acorn Early Kids Debit Card is a Genius Way To give All of Your Kids Money and Teach them how to use Debit Cards in Today's Society s

My Experience With Acorn Early was Awesome. I did not understand the debit card at first and then customer service explained it to me and walked me through it. Now I have a Debit card for all of my kids. Even the 6 year old. I love it. ❤️ I can login to my Acorn Early app as a Parent then add a large sum of money or little money, my choice then I can transfer portions of the money to each child's debit card. For example: if I have 6 kids I can order all 6 kids a debit card individually then add money to each one of their cards as a allowance or reward for the good behavior or work they do around the house etc. Then they can use their card for any shopping , like Target or Roblox or Walmart or The Corner Store etc. This Acorn Early Card System is Brilliant, I love it.

13 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Top Notch

Their customer service is top notch. The ability to track what my child spends and to teach them how to spend money responsibly has been a great benefit.

13 agosto 2026
Non scritta su invito
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Risposta di Acorns Early

We really appreciate your review!

Valutata 1 stelle su 5

Can't get my daughters money...Please save yourself headaches

Please don't download this app. My kids had over $600 saved in their account and now they are older teens and we decided to get them a regular debit card. I closed the account and was told our money would be refunded in 3-5 business days. I called in a week later, (Still no money). They said to wait longer. Then I get an email saying they need my banking information. I reluctantly gave them this, and they said it would be another 3-5 business days. I have called 6 more times asking for a supervisor or any additional help and every person tells me the same thing. They will escalate my case to a supervisor and have them call me. No one ever does. Do not waste your time or money with this app. You will not get any money refunded to you. My next step is to see an attorney to help with this, which is extremely frustrating! My recommendation is to get your child a teen venmo account. We are using this now and it works so much better than this app!

In response to their reply below….this is the number I call everyday, I’m anxiously awaiting your phone call that they promise me every time I call!

30 luglio 2026
Non scritta su invito
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Risposta di Acorns Early

We are sorry to hear about your experience and would like to look into this for you. Please contact our support team at (855) 739-2859.

Valutata 1 stelle su 5

I can see how it would have a 4.2, initially

I can see how it would have a 4.2. It is a 4.2 until you need something or have an issue. Daughter was school shopping and it wouldn't let me deposit $150 without it pending for days. So I tried again. Now $300 pending. So I did less, went through fine but then hit a daily total limit. Spent hours trying to get through to talk to a person. No chat. Email takes days. Finally someone called me back and couldn't stop the pending deposits told me my bank would. Local bank couldn't see it yet and told me to get a hold of them when it's pending on my bank account. Next morning it was paid, no pending. They couldn't reverse it at that point. Now I'm trying to cancel at the $300 isn't accounted for in my refund and the canceling process takes about a week and once again I cant get a hold of a person. Business practices like this belong in the dark ages, not 2026

11 agosto 2026
Non scritta su invito
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Risposta di Acorns Early

We are very sorry to hear about your experience and would like another opportunity to address your concerns. Please contact our support team at (855) 739-2859.

Valutata 4 stelle su 5

App works great. The card, not all the time!

We love this card and the app works great! The only issue is our card doesn't always work when we try to use for in store purchases.

12 agosto 2026
Non scritta su invito
Logo di Acorns Early

Risposta di Acorns Early

We appreciate your feedback, Sammie! If you run into any issues again, please contact our support team at (855) 739-2859.

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