Ace Rent A Car - Australia Recensioni 

421
•
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Excellent car hire company, can't fault them. The customer service was amazing from Ajay and the other team members. Hire care was great for my 70+ days of use.

Valutata 5 stelle su 5

The whole process was efficient and hassle free. Staff were very pleasant and helpful. There were no issues with the car on collection, whilst driving or on return. The bond was back in my account... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ace Rent A Car in Redcliffe were extremely helpful with providing a hire car. Especially Steve who goes above and beyond to help customers out, I lost the key and he drove out on a Sunday to bring t... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

The car was there as requested at the designated time. A quick explanation of the vehicle features was forthcoming as were the charge assessments. The car was returned at the appointed time but the... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di noleggio auto

Scritti dall'azienda

Most customer friendly car rental company in Perth. With Ace Rent A Car, you can always expect more. We, at Ace, specialise in , small, medium and large Cars, SUVs, Minibuses, Utes and commercial Van rentals. Longer you rent a vehicle, more affordable the price gets. With a large range of fleet, we have all new model cars, suvs, minibuses and vans at your service.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

421 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(421)

2 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Such a great service from this company

Such a great service from this company. By far and away the most reasonable car hire company in Perth. Very professional, helpful and friendly. A great experience renting a 12 seater from Ace :)

11 dicembre 2024
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Risposta di Ace Rent A Car - Australia

Dear Luke and Ash, Thanks a lot for such a fantastic review of our services. Hope you are enjoying sunny Perth. Have a wonderful Christmas and a Very Happy New Year to you and your family. Cheers, Team Ace Rent A Car, Victoria Park

Valutata 5 stelle su 5

Always use Ace

Always use Ace, find them professional, no dramas or issues, cars are great, and yeah in general just easy to deal with and no stress which is how things should be, I thoroughly recommend them.

9 dicembre 2024
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Risposta di Ace Rent A Car - Australia

Dear Jenni, You are a Legend!! Thanks a lot for such a fabulous review of our services, we are grateful. And we look forward to seeing you again in future. Warm Regards, Team Ace Rent A Car Victoria Park

Valutata 5 stelle su 5

Great service

Great service, best prices, Donna was amazing and Pross is a legend!

4 dicembre 2024
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Risposta di Ace Rent A Car - Australia

Dear Toby, Thanks a lot for appreciating our services, prices and our staff, we are grateful. And we look forward to seeing you again soon. Warm Regards, Team Ace Rent A Car, Victoria Park

Valutata 5 stelle su 5

Great car nice staff affordable price

Having compared the price of a 7seaters and found here is much cheaper. The car is a Isuzu, very new and in perfect condition. Donna is very nice and professional. Definitely will come back again.

6 dicembre 2024
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Risposta di Ace Rent A Car - Australia

Dear Edgar, Thanks a lot for your kind words of appreciation. We look forward to welcoming you again. Kind Regards, Team Ace Rent A Car, Victoria Park

Valutata 1 stelle su 5

Looting money from customer fuel

When I took the car for rental, fuel was 75 percent. The lady out there told me when I return the car fill it upto 75 percent, and I informed her it is not possible to fill upto 75 percent exactly.

I returned the car with 100 percent fuel and requested lady for refund for 25 pecent fuel extra fuel that I filled and the lady denied.

3 dicembre 2024
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Risposta di Ace Rent A Car - Australia

Dear Arun, We regard criticism of our services as feedback for improvement. However, your feedback does not state the facts and it uses a foul language. Let me summarise your rental process for you. You wanted to rent a cheap car and you were told at the time of issuing the car that it has 3/4 fuel and you are required to return it at same level. Like to like. If you decide to return the fuel more than what you took, we do not have any system to return the extra fuel to you.
And if you read our fuel policy, which you signed up on contract, it states clearly that you return the car with the same fuel level that you took. We regret the choice of your language and wish you well. Regards, Team Ace Rent A Car

Valutata 5 stelle su 5

Cant recommend highly enough

I dont usually bother leaving reviews but Steve and the guys at Redcliffe were brilliant. The opposite of nightmare rental car places stinging you for dubious costs. Cant recommend highly enough

21 novembre 2024
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Risposta di Ace Rent A Car - Australia

Dear Phill, Thanks a lot for appreciating our services, it means a lot to us. And we look forward to welcoming you again. Warm Regards, Team Ace Rent A Car, #PerthAirport

Valutata 5 stelle su 5

Needed a car for a week

Needed a car for a week, easy to access. ACE Rental offers a clean late model car for a competitive price and bonus, pleasant staff!

17 novembre 2024
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Risposta di Ace Rent A Car - Australia

Dear Guy, Thanks a lot for appreciating our services. Look forward to seeing you again. Regards, Team Ace Rent A Car

Valutata 5 stelle su 5

Staff were helpful

Staff were helpful, down to earth and resourceful. The car was affordable and reliable, and I enjoyed working with Ace.

14 novembre 2024
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Risposta di Ace Rent A Car - Australia

Dear Jodie, Thanks a lot for appreciating our services and staff. We look forward to seeing you again. Regards, Team Ace Rent A Car, Redcliffe

Valutata 5 stelle su 5

Great prices, good cars and friendly service

Been hiring cars off these guys for a couple of years when I’m in Perth. Been to Redcliffe and Victoria Park offices. Always friendly service and answer all my questions. Great prices and good cars!

15 novembre 2024
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Risposta di Ace Rent A Car - Australia

Dear Karen, Thanks a lot for appreciating our services and coming back to us always. We are grateful to you and look forward to welcoming you again. Warm Regards, Team Ace Rent A Car, Redcliffe

Valutata 5 stelle su 5

Great staff

Great staff, picked us up from motel to pick up the car and dropped us back to motel when we returned the car.

9 novembre 2024
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Risposta di Ace Rent A Car - Australia

Dear Dean, Thanks a lot for appreciating our services. Look forward to seeing you again. Regards, Team Ace Rent A Car, Redcliffe

Valutata 5 stelle su 5

Great service with nice status…

Great service with nice status vehicles. Free airport pick-up after returning the vehicle.

9 novembre 2024
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Risposta di Ace Rent A Car - Australia

Dear Lin, Thanks a lot for appreciating our services. Hope you had great time in Perth. We look forward to see you again. Kind Regards, Team Ace Rent A Car, #PerthAirport

Valutata 5 stelle su 5

Service was great

Service was great, friendly and informative.

4 novembre 2024
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Risposta di Ace Rent A Car - Australia

Hi Tony, Thanks for such a fantastic review of our services. Kind Regards, Team Ace Rent A Car, Perth

Valutata 5 stelle su 5

Service was great

Service was great

29 ottobre 2024
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Risposta di Ace Rent A Car - Australia

Dear Glen, Thanks a lot for appreciating our services. Kind Regards, Team Ace Rent A Car, Perth

Valutata 5 stelle su 5

My experience with Ace rent a car is…

My experience with Ace rent a car is the very good customer service

1 novembre 2024
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Risposta di Ace Rent A Car - Australia

Dear Greg, Thanks a lot for appreciating our services. Kind Regards, Team Ace Rent A Car, Perth

Valutata 5 stelle su 5

Great service and easy to deal with

great vehicles at a reasonable price. Easy to deal with.

31 ottobre 2024
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Risposta di Ace Rent A Car - Australia

Dear Andy, Thanks a lot for your kind words of appreciation. Warm Regards, Team Ace Rent A Car, Perth

Valutata 5 stelle su 5

Car cleaner.

Pretty simple process to book in and out.
Mind you, it was a surprise to do the old fashion process of having to clean the car in and out which really was no effort.

30 ottobre 2024
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Risposta di Ace Rent A Car - Australia

Dear Robert, Thanks a lot for appreciating our process and thanks for returning the car in a tidy condition. Warm Regards, Team Ace Rent A Car, Perth

Valutata 5 stelle su 5

Hassle free

Hassle free, friendly service. Great small car for city driving and parking.

26 ottobre 2024
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Risposta di Ace Rent A Car - Australia

Dear Glenys, Thanks a lot for appreciating our services. See you again soon. Kind Regards, Team Ace Rent A Car, Perth

Valutata 5 stelle su 5

Very helpful

All staff were very helpful and friendly with finalising my booking, checking the vehicle both before and after hiring, sorting out payments and bond return, providing shuttle services to and from the airport, and very understanding about all aspects of my experience. I am a repeat customer both in the past and recently, and shall definitely hire from them again in future.

24 ottobre 2024
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Risposta di Ace Rent A Car - Australia

Dear Peter, Thanks a lot for such a fantastic review of our services. We are delighted that you come back to us every year and we have been able to provide you with good service. We look forward to welcoming you for many more years to come. Have a safe flight back home. Kind Regards, Team Ace Rent A Car, #PerthAirport

Valutata 5 stelle su 5

Easy and smooth pick up and return…

Easy and smooth pick up and return processes. Pross was both very professional and friendly and particularly looking after my interests. The Sorrento KIA that I had drove well. Will definitely use this place again in future.

25 ottobre 2024
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Risposta di Ace Rent A Car - Australia

Dear Muny, Thanks a lot for such kind words of appreciation for our services, really awesome. We look forward to welcoming you again soon. Regards, Team Ace Rent A Car, Perth

Valutata 5 stelle su 5

I simply don’t need to deal with other…

I simply don’t need to deal with other car rental companies ace rentals is the best it’s personalised service it’s good practical vehicles they go out of their way to help you achieve your plans I’ve dealt with them on several occasions and I intend to support them as they do for their clients

24 ottobre 2024
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Risposta di Ace Rent A Car - Australia

Dear Conrad, Thanks a lot for such a fabulous review and appreciation of our services. We look forward to welcoming you again. Kind Regards, Team Ace Rent A Car, #PerthAirport

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