Accessories Warehouse Recensioni 

Really good fast delivery :) thanks guys.

Super efficient ... dispatched immediately. Good price.

Great product at a great price. Thank you.

I made a purchase for a laptop a couple of weeks ago and I havent heard back from them yet even after sending them emails no response

Highly recommended company. We were let down by another company, and I was struggling to find another PS4. I found Accessories Warehouse had a couple and ordered on 18th Dec. My sons present arrived on 23rd, to our relief! They kept me up to date with where our delivery was up to and I never doubted it would arrive. Brilliant service!

These guys came through in a big way. Could not find a PS4 in stock anywhere. These guys had some. Ordered on the 18th December, arrived on the 22nd in time for Christmas. They kept me up to date all the way through. The hard work and effort they put in made Christmas for my daughter. Thanks for that.

Excellent company to deal with. Goods arrived when they said and exactly as described. Would recommend

Quick delivery and fare price. Thanks

Really pleased with everything, customer service was quick to reply, and I received my order when they said I would. I would recommend this company completely.

Great service and helpfully guy that dealt with my order, he keep me updated about everything...

I ordered Mario Kart Home Circuit which was out of stock everywhere else, as I’d been let down by another company. I was wary because of some poor reviews, but the service I received was absolutely excellent. I chose to pay extra for the DPD service and contacted the company via email to check we’d get Christmas delivery. I got a prompt response and the game arrived today as promised. Throughout they’ve been in touch via email to keep me updated. Excellent company - I would not hesitate to buy from them again.

Fantastic service placed an order late Thursday contacted them late Sunday to see if it would be delivered for Christmas and got a reply straight back saying it would be dispatched Monday and arrive Wednesday

Still waiting on delivery over 2 weeks

So dispite all the bad reviews I went ahead and ordered ps5 which I was hoping would come for Xmas but unfortunately sony let this businessman down so I didn’t get one but they did everything they could to keep us updated so for that I give 5 stars for their customers service and prompt refund! I will keep you in mind and use you again I’m sure thanks guys.

Excellent company excellent communication - the item I ordered didn’t arrive but that was only because Sony let them down with units of stock, a full refund was given straight away and I feel this company are hardworking good people who have had a lot of stick recently regarding the ps5 which was out of their hands! Would definitely use again and would definitely recommend.

Literally all the negative responses i have read on here come from customers who have been upset with the failure of Sony to supply this retailer with an adequate amount of pre promised stock for the Sony ps5, i am one of the customers who placed a ps5 order and although they did get screwed over i have decided to wait until the stock does reach them next year as there constant Customer updates via facebook and instant responses to me via FB messenger have been nothing short of professional. I rest easy knowing that those who have cancelled there orders have been refunded and more to the point were advised to do so from the company themselves if they were not willing to wait.
I for one know that my order will come through eventually and i know its in good hands. You can’t fault the retailer for not being able to send out stock they don’t have, and you can’t fault a retailer for selling stock they were originally promised to receive up until the last minute, thats just bad business ethics on Sony’s end.
Carry on guys your doing well, work on your e-mail responses though it is a necessity to not just use social media as your main form of customer contact, ill admit when i first tried to reach you via e-mail you were unresponsive, and worry did take over.
Not everyone uses Facebook nor would think of it of a way to contact a business e-mail is your most important way to respond to customer enquiries.

Ok So I wrote a 1 star review recently, but agreed to remove and re-assess once my order had been received.

The reason I reviewed so negatively was the appalling communication from the vendor. All I was asking for was an update as to when a PS4 was going to be delivered on the basis it was in stock when purchased ( NB, not a PS5).

The only time I got suspicious was because of the negative comments on Trustpilot. When it became increasingly difficult to contact the company, I became concerned that I would need to contact trading standards and informed the company of such. Eventually they came back to me with a completely unprofessional reply indicating that neither of the two employees had slept recently and were “Trying their best”.

If people want to go into business and presumably make money, I would suggest that a qualification in communication would be a good start.

The reason for the 3 star is that the item did arrive, albeit in a damaged box.

If you guys read this, it’s not personal as you seem to take it. I know you only started up in January, but maybe take a long hard look at how you communicate to your customers. If you review your direct feedback I think you will realise that you come across as unprofessional.

Excellent friendly service. Easy to deal with and great communication. Very happy to be supporting a small local business and ecstatic to have received my PS5 so smoothly! Will definitely be shopping with Accessories Warehouse in the future!

Ordered a PS5 for Christmas. As we all know demand for these console were huge and the guys at accessories warehouse were clearly lied to by Sony about how many consoles they were to receive. They kept us up to date and replied to all my queries along the way. A full refund was given back to me as promised