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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Patch was so thorough and detail oriented for addressing our needs in rooms. This was the first time using the service and I HIGHLY recommend it! In the past, we have made our own reservations and a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The kindness, care, advocacy and communication were amazing. I had no idea this would be included when I booked through accessibleGo. I will definitely use it again when traveling.

L'azienda ha risposto

Valutata 5 stelle su 5

Thank you accessiblego for another successful stay. You were able to catch that the hotel we were booked at did not meet our needs and at the last minute was able to find us suitable accommodations. Y... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Finally a website that cares about the challenges that handicapped people deal with when they travel!! Accessible go makes it easy to book a room and they will call and talk directly with the hotel to... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Sito di raccolta di viaggi

Scritti dall'azienda

accessibleGO is the first-ever hotel booking service built exclusively for people with accessibility needs. With proprietary accessibility information for thousands of hotels across America, special discounted rates, an unparalleled customer service experience, and access to a dynamic community of like-minded travelers, you can trust that when you book with us— we’ve got your back.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

63 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Patch is incredible and so wonderful

Patch is incredible and so wonderful! So happy I joined! Recommend highly!!!

20 settembre 2023
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Risposta di accessibleGO

Hi Cin - Thank you for your feedback! We are happy to have you as a member of our community.

Valutata 5 stelle su 5

The great rate discounts are unbeatable.

The great rate discounts are incredible. Then they even follow up to make sure that the accommodations include the detailed accessibility components you need. I am amazed that such a service even exists!

1 settembre 2023
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Risposta di accessibleGO

Hi Galen - Thank you for your amazing feedback! We are so happy that the discount program has been what you are looking for!

Valutata 5 stelle su 5

Your quick and detailed follow to…

Your quick and detailed follow to confirm our accommodations are great!
March, 2023

21 aprile 2023
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Risposta di accessibleGO

Hi Nancy - Thank you for your kind words. We aim to be thorough and efficient so that you can rest assured that your trip will be fantastic!

Valutata 5 stelle su 5

Fantastic service

Patch called me and made sure that we had all the amenities we needed to make our trip a success. We had three hotels over the course of the trip and she called each one to ensure it met our needs.

13 giugno 2023
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Risposta di accessibleGO

Hi Jill - It was a pleasure helping with this road trip! Looking forward to assisting for the next one!

Valutata 5 stelle su 5

Good Experience

Overall, a very good experience with good follow-up by accessibleGO staff.

6 febbraio 2023
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Risposta di accessibleGO

Hi Glen - Thank you for your kind feedback! We aim to be thorough so that you can focus on your trip!

Valutata 5 stelle su 5

My sister and I had amazing…

My sister and I had amazing accommodations when we visited Hawaii in November's 2022. Patch Epstein one of your agents made sure we had everything we needed for our visit.

20 novembre 2022
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Risposta di accessibleGO

Hi Carol - Thank you for your kind feedback! We do aim to make sure that all trips, near and far, are amazing! Looking forward to assisting with your next get away!

Valutata 5 stelle su 5

AccessibleGO found me a…

AccessibleGO found me a handicapped-accessible room in Manchester at a great price. I had problems getting the room but Patch at AccessibleGO was able to iron things out. Patch and her team are wonderful and go out of their way to help.

13 ottobre 2022
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Risposta di accessibleGO

Hi Scott - Thank you for your kind words! We strive to go above and beyond for each and every member. Glad to hear the price was great too!

Valutata 5 stelle su 5

Wonderful First Time Experience

From the initial inquiry of how the App worked until the week of check-in, I had someone assigned to my particular hotel needs and situation.

Not only did she act as a liaison with hotel management but she also got them to send photos of the ADA compliant bathroom setup, to make us feel more confident in my daughter’s ability to transfer from her wheelchair and my aging mother’s needs for handrails & grab bars, to make her shower experience easier.

12 agosto 2023
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Risposta di accessibleGO

Hi Debi - Thank you for this feedback! Whenever there is a request that photos would assist with verifying - we work with the hotel to get them. So grateful to hear that your booking experience was easy!

Valutata 5 stelle su 5

Awesome!

Awesome!! It is so nice to know that I don't have to worry about whether or not the hotel REALLY has an accessible room when I book through accessibleGO.

5 settembre 2022
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Risposta di accessibleGO

Hi Amie - Thank you for your kind words! We aim to ensure that you have an anxiety-free travel experience!

Valutata 5 stelle su 5

Outstanding

We used your service about 3 months ago and the property suggested was truly outstanding, The price was right on, It was easy to navigate.

8 giugno 2023
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Risposta di accessibleGO

Hi Joseph - Thank you for your feedback! We are happy to hear that the price matched as well!

Valutata 5 stelle su 5

What I asked for I received

What I asked for I received, no hassle

5 dicembre 2022
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Risposta di accessibleGO

Hi Gil - Thank you for your feedback! We strive to provide hassle-free booking experiences. Much appreciated!

Valutata 5 stelle su 5

Real no-BS hands-on help

Real no-BS hands-on help! We've booked rooms through this company a few times now. Any time something comes up, I'm surprised by how easy it is to get ahold of a real human who knows how to fix the problem. When the problem is on the hotel's end, they call the hotel and set things straight. It's really been incredibly useful.

24 maggio 2023
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Risposta di accessibleGO

Hi Leah - Thank you for your straightforward feedback! We sincerely appreciate it! We are always here to help - a real live person as you mentioned.

Valutata 5 stelle su 5

AccessibleGo is dependable, response time on requests are very timely.

The accesibleGo representative, Patch, went far and beyond any other experience I've had in the past. She made sure every hotel room was to accessible specifications required by the family and called prior to stay dates to verify. She made traveling with a wheelchair bound person easier to plan and execute.

12 gennaio 2023
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Risposta di accessibleGO

Hi Ginny - Thank you for your feedback! It was quite a road trip journey! So happy to hear everything went smoothly. Looking forward to the next trip!

Valutata 5 stelle su 5

Accessible hotel assistance

Your company was very helpful with finding me a hotel with a recliner to sleep on. Thank you!
Although the hotel had a recliner in the room, I’m not sure I would stay there again. It was not very clean and we were assigned a room right next to the very noisy hallway and reception desk area.
Again, thank you for your help. I will definitely use your assistance in the future,

9 aprile 2023
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Risposta di accessibleGO

Hi Candice - Thank you for providing this valuable feedback! Great news - we have partnered with a medical supply company that provides recliner rentals for the duration of the stay. Moving forward, we can offer this support now rather than only relying on what hotels have in-house.

Valutata 5 stelle su 5

Fantastic Site for Disabled Folks

This is a remarkable site. It has all the feature of the major hotel sites and the prices for reservations are as good as Hotels.com etc. What make this site so useful is the additional free feature of helping you find accessible rooms and then checking to make sure all the features that you need are in place for the reservation. It is a unique and very useful site.

26 agosto 2023
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Risposta di accessibleGO

Hi Andy - Thank you for your kind feedback! We definitely seek to provide unique and customized support. Glad to hear that the price was right too!

Valutata 5 stelle su 5

It was wonderful

It was wonderful. Great room. The walk in shower with a seat was such a blessing. We were driving across country and this made our trip so much better.

7 novembre 2022
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Risposta di accessibleGO

Hi Marlene - Thank you for this kind feedback! We are so happy to hear that the trip planning process was a blessing!

Valutata 5 stelle su 5

I love this service

I love this service. I have booked with accessibileGo the past 5 or 6 times we have stayed away from home. Each time, they work with the hotel to make certain the room meets my needs and that I will not be moved to a non accessible room. They make an additional call a few days before my stay to confirm. All the details of my booking are emailed to me in addition to the details of the calls. To date, every booking has been a positive experience. I’m leaving for another stay tomorrow morning. I will update after the stay, however I expect it will be great.

26 giugno 2023
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Risposta di accessibleGO

Hi Donna - We are so happy to hear you have had such positive experiences! We aim to provide all of the details you need for a wonderful trip! Thank you!

Valutata 5 stelle su 5

AccessibleGo is fabulous

AccessibleGo is fabulous. I was having a difficult time booking a hotel in Miami previous to my Caribbean cruise. I reached out to the people at accessibleGo to help me. They were amazing and very speedy at finding a hotel that met my needs within my budget. I would have been very upset if I arrived at my hotel to find out that the bed did not have clearance for a Hoyer lift. Their accessibility confirmation services were tremendous with their help!!! I will definitely book my hotel through accessibleGo every time I travel. I can't say thank you enough.

28 giugno 2023
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Risposta di accessibleGO

Hi Terry - We completely understand the importance of having an open bed frame - and the worry of not having what you need. Thank you for your kind words!

Valutata 5 stelle su 5

AccessibleGO made it possible

AccessibleGO made it possible for my daughter to visit her future college with her mother as a disabled duo! It was the best trip!
I had been disabled for three years at this point, but I had recently (a few weeks before our trip) lost the ability to walk beyond a few yards. I was traveling in a wheelchair, and unable to drive.
My daughter was a year into her physical disability and had just started her journey with her service animal, Taz. She was learning how to do this new life where accessibility mattered.
We were visiting her top choice college in Philadelphia.

A totally different world than our Coastal Virginia city, I remembered visiting Philly as an able bodied person. I knew nothing of what to expect, except there was good public transit. I remembered running across AccessibleGO online when looking for travel support. I reached out, and I suddenly felt like I had a team working to make this trip possible.
We found a hotel close to campus, and my team communicated about service animals, accessibility needs, transportation, everything was just an email, call, or text away.
The city accessibility guide from AccessibleGO was paramount in planning our trip. We found a tour bus company where we could see the whole city without changing our seats. We were charmed by our experience, it could not have been a better trip. This Momma’s heart is so happy knowing I was able to show my daughter how to travel safely, and independently in a new city. We couldn’t have been happier with our experience.
These humans are all amazing!

13 aprile 2023
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Risposta di accessibleGO

Hi Jen - It was an absolute gift to be able to help you coordinate this trip!

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