Acas Recensioni 757

When calling the helpline on 0300 123 1100, they wait 10 minutes before the automated response says that any enquiries regarding Early Conciliation/Employment Tribunals won't be heard, and people should hang up. A dreadful, unclear statement which sums up the fundamentally unhelpful experience. The first time I called, the advisor said he coudln't provide any advice. Imagine that. Very absurd. Clearly just a competency exercise for DBT. You might as well just contact your union or get a private solicitor, unless you have time to waste.

Basic but useful, well presented

ACAS provided a well-structured and informative introduction to managing sickness related absence. This was the perfect primer for someone in a new managerial position, with plenty of guidance on where to look for further training and support. Highly recommended.

Clear and updated information regarding the effective management of sickness absence.

I called ACAS today about some advice on problems that I've been having on and off since 2023. I'll admit that I don't know the full ins and outs of what ACAS does, but I basically got a lot of I don't know and you need to speak to a solicitor. They have advice on their website, yet they can't discuss it over the phone. For example, for a disciplinary hearing, their website advises to contact my employer to request evidence before the hearing. I mentioned to them that there needs to be reform and ACAS should be offering advice right across the board. I can only say that it's been a useless experience, but I should've known better because I called them around 8 years ago and it was the same back then. I won't be calling them again.

The accent of the instructor was very strong and they were leaning forward so it was not possible to read the lips as well. The instructor did not let us know that they are changing the topic, this happened many times. Same slide was on the screen but I noticed that they are talking about completely different topics. I prefer to have clear guidelines written on the slide so I can relate what they are talking to those. talking on a topic for 40 min is not a good way of teaching while we do not know the context. Case studies done in the groups were helpful. However, I could not draw a conclusion about what to do about each of those cases.

Very concise & helpful

I have attended a number of ACAS webinars & training sessions recently and they have all been really useful. The presenters are clear & easy to follow and the slides are easy to convert into written notes for my future reference.

Thank you

I'm so glad ACAS free webinars exist. Going through the FAQs is invaluable, I learned so much!

Excellent Chat function and questions really thorough.

Really good short session on conflict and the use of mediation. The pre course communication was sent to me in a timely manner and joining the session was really straightforward. The session itself was well run with well delivered content which was useful in all work settings. I also appreciated the downloads of the slides and the links to other information.

I have been watching the free webinars from ACAS recently, and they are very informative. They serve a good purpose. Attendees can then choose to attend full (paid) training, after gaining an insight on various topics, through these free webinars.

This was a well organised and informative session. The brevity was appreciated as key points immediately stood out.

The webinar on Managing a Fair Disciplinary Procedure was very useful, clearly set out and with the useful option of being able to type questions and receive answers from ACAS, all of which were available to copy and save, together with the slideshow presentation.

I found the webinar very informative and supports me in my role.

The webinar was punctual, ran smoothly, had plentiful resources, 'live' Q&A - all in all, excellent!

I found this an informative the steps of the disciplinary process clearly explained. The handouts are also extremely helpful.

Very clear and easy to understand webinar, thank you

Insightful and informative webinar, thank you