Great company, done my driving instructor policy through them for my 3rd year and they’ve been great. Joe W from the driving instructor team is very good, very polite and knowledgeable, makes my life... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I’ve been with Academy insurance, Egham branch for decades. I assume there has been a takeover by another firm. This firm doesn’t answer the phone. And is not the same level of service that I used... Leggi di più
L'azienda ha risposto
Harvinder Kalsi is an absolute superstar! Getting my driving instructor insurance could have been a daunting task, but she turned it into a breeze. From our very first conversation, it was clea... Leggi di più
Second year running and can not fault the service and dedication I received. I really feel like a valued respected customer. Harvinder exceeded my expectations as usual and has most definitely gone be... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Academy Insurance is an independently owned high street insurance broker that offers all kinds of general insurance products.
Informazioni di contatto
Regno Unito
- academyinsurance.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Keep sending documents to wrong person…
Keep sending documents to wrong person wish they would check email addresses first
Customer service was brilliant straight…
Customer service was brilliant straight to the point got me the best deal five stars
Great service from Mike regarding a…
Great service from Mike regarding a slightly complex insurance issue, very helpful and lots of good knowledge about the products. The sort of insurance broker you would want to do businesss with.
Absolutely horrific service!! AVOID!!
Absolutely horrific service!!! I’m 7 and a half months pregnant and the amount of stress this company has caused me and my partner is completely unnecessary!! My partner is self employed and insures his van with them, a guy recently drove into the back of him 2 weeks ago now. He was supplied a replacement van to be able to work, however he started getting severe headaches and a bad neck, so went to the GP where he was put on medication for whiplash. He was never asked whether he could afford to pay for this replacement van they sent him however now he’s being asked to show bank statements from the last 3 months to prove he couldn’t pay for the replacement van. We also were told that the van has been deemed a total loss and they won’t repair it, however it’s still roadworthy, therefore tough!! My partner isn’t able to use the van as it is for work as the back door wont work at all which he uses all day everyday at work!! What service exactly we are paying for here is a mystery!! Every correspondence seems to suggest that this company aren’t capable of dealing with claims and retrieving the money owed by the other insurer!!! Incapable company!!! We will be warning all the van owners in work with my partner & any car owners we know to avoid this company at all costs!!!!! Cowboys!!!
Academy have been good with me for 5+…
Academy have been good with me for 5+ years. Recently had an absolute nightmare with them and they've been less than helpful. Tried to double my quote and i've cancelled the policy. I suspect they're under new management.
Joe Allport was excellent and very…
Joe Allport was excellent and very patient when I needed to change the details a few times. Highly recommend.
Helpful representatives
The representatives I dealt with were knowledgeable and helpful. They took the time to address concerns that were specific to my requirements and policy.
Excellent Service as usual
Harvinder listened to my set of requirements and sorted me out some excellent cover
Review
Lady that dealt with our renewal was very helpful and informative as well as friendly.
I highly recommend this business.
I highly recommend this business.
Harvinder's customer service was excellent. I was completely impressed with her professionalism and customer service.
Quotes are fair and transparent - definitely value for money.
The usual efficiency and friendliness
The usual efficiency and friendliness. Good price too.
Having had various calls which were…
Having had various calls which were very poor , today the young lady was helpful
The pleasant and efficient manner of…
The pleasant and efficient manner of the staff I spoke with.
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