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Ableworld - Gloucester Recensioni 

57
•
TrustScore 4.5 su 5

4,6

1 Longsmith Street, GL1 2HJ Gloucester, Gloucestershire, GB

•

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Valutata 5 stelle su 5

Would definitely recommend them! It is the first time that I've used Ableworld and found the staff very helpful. I was looking for a mobility scooter and wasn't sure which one I needed. Stuart asked m... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A very good range of mobility scooters and many other mobility aids to see in store. Showroom very easy to find in the city centre with kerbside parking. Nigel and his lady colleague gave us a chee... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

we recently visited Ableworld Gloucester to enquire about a mobility chair and were welcomed by Michelle who had only worked there for a week. Because of her lack of experience she called a senior mem... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Outstanding service in an emergency – highly recommend! My wheelchair died while we were on holiday in the Gloucester area, which could have ruined our trip. I phoned Ableworld late on Friday evening... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Fornitore di ausili per la mobilità
  2. anche in
  3. Attrezzature e forniture ospedaliere
  4. Fornitore di attrezzature per disabili
  5. Negozio di sedie a rotelle

Informazioni su Ableworld - Gloucester

Scritti dall'azienda

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

Informazioni di contatto

  • 1 Longsmith Street, GL1 2HJ, Gloucester, Gloucestershire, Regno Unito

  • 01452 690250

4,6

Eccellente

TrustScore 4.5 su 5

57 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,6

Tutte le recensioni

(57)

1066 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very good service and advice

Very good service and advice

21 ottobre 2026
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Risposta di Ableworld - Gloucester

Hi Sandra,
Thank you for your lovely review! We're pleased to hear that you received good service and helpful advice from our Gloucester team. We appreciate your kind feedback.
If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always here to help.
Kind regards,
Ableworld

Valutata 5 stelle su 5

Helpful and friendly staff

Helpful and friendly staff, great service.

17 ottobre 2026
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Risposta di Ableworld - Gloucester

Hi Nicky,
Thank you for your kind review! We're pleased to hear that our Gloucester team were helpful and friendly, and that you received great service during your visit.
If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld

Valutata 5 stelle su 5

Very helpful knowledgable and friendly…

Very helpful knowledgable and friendly staff.

17 ottobre 2026
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Risposta di Ableworld - Gloucester

Hi Alma,
Thank you for your lovely review! We're pleased to hear that our Gloucester team were helpful, knowledgeable, and friendly during your visit. We appreciate your kind feedback.
If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld

Valutata 1 stelle su 5

I am exercising myvstory right andand…

I am exercising myvstory right andand under the consumer. The wheelchair is faulty. Unsafe, swings round at speed when going over a raised areas doesn't do the milage in discription. I was also pressured to purchase the chair in my own home. I am requesting a full refund and the chair to be collected without cost please

6 ottobre 2026
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Risposta di Ableworld - Gloucester

Thank you for taking the time to share your feedback. We are sorry to hear of your concerns regarding your powerchair and that you remain dissatisfied with your experience.

We understand that our Customer Relations Team is already corresponding with you directly regarding this matter. Our Engineering Team has also recommended that your powerchair be inspected by one of our local engineers to thoroughly investigate the issues you have reported.

We would, however, like to reassure you that Ableworld does not pressure customers into making purchases. We follow a strict demonstration process, particularly when visiting customers in their own homes, to ensure that products are fully demonstrated, individual needs and requirements are carefully considered, and customers are given the opportunity to make an informed decision without feeling under any obligation to purchase.

Please be assured that we take your concerns regarding the suitability and performance of your powerchair seriously. We remain committed to investigating the issues raised and would welcome the opportunity for our Engineering Team to carry out the recommended inspection so that we can establish the cause of your concerns and advise on the appropriate next steps.

Valutata 5 stelle su 5

Helpful and courteous

The gentleman that helped and served me was very helpful and courteous. I have recently bought a scooter and needed a cover that would keep me dry. I was so very pleased to find exactly what wanted.

7 ottobre 2026
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Risposta di Ableworld - Gloucester

Hi Mrs Humphreys,
Thank you for your wonderful 5-star review! We're delighted to hear that our Gloucester team member was helpful and courteous, and that you were able to find exactly the scooter cover you needed to help keep you dry.
We appreciate your kind feedback. If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld

Valutata 5 stelle su 5

Would definitely recommend them!

Would definitely recommend them! It is the first time that I've used Ableworld and found the staff very helpful. I was looking for a mobility scooter and wasn't sure which one I needed. Stuart asked me questions and showed me the range available. He went through the pro's and con's of them which helped me decide. Once I had made up my mind, he went through everything with me and I know if I have any problems they're only a phone call away.

6 ottobre 2026
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Risposta di Ableworld - Gloucester

Hi,
Thank you for your wonderful 5-star review and recommendation! We're delighted to hear that your first experience with Ableworld Gloucester was such a positive one. It's great to know Stuart took the time to understand your needs, explain the different scooter options, and help you make the right choice without any pressure.
We'll be sure to pass your kind comments on to Stuart and the team. If you ever need any further assistance or advice, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld

Valutata 5 stelle su 5

The whole experience of buying scooter…

The whole experience of buying scooter was handled Great by the people in shop put at ease and even delivered it on time

8 agosto 2026
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Risposta di Ableworld - Gloucester

Hi Mr Stockford, thank you for your wonderful 5-star review! We're delighted to hear you had a great experience purchasing your scooter and that our team helped put you at ease, and we're also pleased that it was delivered on time. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld

Valutata 5 stelle su 5

Always very helpful ,considered and…

Always very helpful ,considered and explain about items I have bought.

15 settembre 2026
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Risposta di Ableworld - Gloucester

Hello Mr J, thank you for your lovely feedback. We're glad to hear that you find our team helpful, considerate, and clear in explaining the items you’ve purchased.
Kind regards,
Ableworld

Valutata 5 stelle su 5

Helpful and efficient

I rang the shop after my rollator wheel jammed - Stuart said they didn’t do spare parts as in new wheels but to bring it straight in and he would have a look.

He didn’t just fix the wheel he made the whole thing more stable - so greatful for the quick and friendly service!

Thank you!

12 settembre 2026
Non scritta su invito
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Risposta di Ableworld - Gloucester

Hello Laura, thank you for your lovely feedback! We're delighted to hear that Stuart was able to help and that you were pleased with the service. We always aim to go above and beyond to ensure our customers feel supported and valued. Your kind words are much appreciated, and we’re glad we could assist you quickly and effectively.
Kind regards,
Ableworld

Valutata 5 stelle su 5

It was so easy

It was an easy, informative conversation with the shop assist that led to my purchasing a suitable wheelchair for a taller man.
Delivery saved me a great deal of anxiety.
Thank you

8 settembre 2026
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Risposta di Ableworld - Gloucester

Hi, thank you for your wonderful 5 star review! We're delighted to hear that our team was able to provide helpful and informative advice and help you find a suitable wheelchair. We're also pleased that our delivery service helped make the process easier and less stressful for you. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld

Valutata 5 stelle su 5

Very good range of mobility aids with helpful staff on hand.

A very good range of mobility scooters and many other mobility aids to see in store.
Showroom very easy to find in the city centre with kerbside parking.
Nigel and his lady colleague gave us a cheerful welcome and was able to suggest the best scooter for me. I was then able to try driving the scooter before purchase. Very helpful service.

18 agosto 2026
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Risposta di Ableworld - Gloucester

Hi Valerie, thank you for your lovely 5 star review! We're so pleased to hear you were impressed with the range of mobility scooters and aids available, and that Nigel and his colleague gave you such a warm welcome. It's great to know they were able to help you find the right scooter and give you the opportunity to try it before making your decision. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld

Valutata 5 stelle su 5

Happy,friendly staff

Bridget and Nigel were friendly, knowledgeable, flexible and considerate. They gave us time to think through our purchase and provided a thorough demonstration on how to use the mobility scooter. We have decided to name our scooter "Bridget" !! We will be shopping here again and wouldn't hesitate recommending Ableworld to others.

15 agosto 2026
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Risposta di Ableworld - Gloucester

Hello Nikki, thank you for your lovely message! We're delighted to hear Bridget and Nigel provided friendly, knowledgeable, and considerate service, and that you felt comfortable taking your time. Naming your scooter "Bridget" is fantastic, what a great tribute! We truly appreciate your recommendation to others.
Kind regards,
Ableworld

Valutata 5 stelle su 5

Great Service very helpful

Great Service very helpful

13 agosto 2026
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Risposta di Ableworld - Gloucester

Hi,
Thank you for your 5 star review! We're so pleased to hear you found our team helpful and received great service. We really appreciate your feedback, and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld

Valutata 5 stelle su 5

Very customer friendly and more than…

Very customer friendly and more than helpful

11 agosto 2026
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Risposta di Ableworld - Gloucester

Hi Robert, thank you for your lovely review! We're so pleased to hear you found our team friendly and more than helpful. We really appreciate your kind feedback, and we're always here to help if you ever need any further assistance.
Kind regards,
Ableworld

Valutata 5 stelle su 5

Outstanding service in an emergency

Outstanding service in an emergency – highly recommend! My wheelchair died while we were on holiday in the Gloucester area, which could have ruined our trip. I phoned Ableworld late on Friday evening and spoke to Nigel. He was incredibly kind and invited us to come into the shop early on Saturday morning so he could check the wheelchair and see how to help us.We arrived at 8:45 AM, and Nigel was exceptionally thoughtful, considerate, and deeply understanding of my disability. There was absolutely no sales pressure. After trying out a few different options, we decided to purchase a new wheelchair. Nigel and the team sorted everything out for us seamlessly. We cannot thank Nigel (the Gloucester store manager) enough for his friendly and professional support. We highly recommend them!– Belinda and Dave

8 agosto 2026
Non scritta su invito
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Risposta di Ableworld - Gloucester

Hi Belinda and Dave, thank you for your lovely review! We’re delighted Nigel and the team at our Gloucester store were able to help when you needed us most. It’s fantastic to hear that you felt supported, understood and under no pressure while finding the right wheelchair for you. If you need any further assistance in the future, we’re always here to help.
Kind regards,
Ableworld

Valutata 5 stelle su 5

My experience at Ableworld.

The lady at Ableworld in Gloucester was very helpful and knew a lot about the product I was purchasing. I trusted her completely to tell me all about the Sit and Stroll Walker I was interested in.

10 agosto 2026
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Risposta di Ableworld - Gloucester

Hi Mrs Hodges, thank you for your lovely review! We’re delighted to hear that our Gloucester team member was so helpful and knowledgeable. We really appreciate your trust and kind words! If you need any further assistance, we’re always here to help.
Kind regards,
Ableworld

Valutata 5 stelle su 5

Customer service was excellent

Customer service was excellent. Very pleased with my new scooter.would reconmend shop to other people. Thank you brilliant shop.service and products.will shop here again.

3 agosto 2026
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Risposta di Ableworld - Gloucester

Hi, thank you for your lovely review! We’re delighted to hear that you’re pleased with your new scooter and that you received excellent customer service from our team. Your recommendation means a lot to us, and we truly appreciate your kind words about our shop, service, and products. We're always here to help if you need any assistance in the future.
Kind regards,
Ableworld

Valutata 5 stelle su 5

The gentleman was very helpful when I…

The gentleman was very helpful when I needed advice as to the best option for me.

3 agosto 2026
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Risposta di Ableworld - Gloucester

Hi Maxine, thank you for your lovely review! We’re so pleased to hear that our team member was able to provide helpful advice and guide you to the best option for your needs. If you need any further assistance, we're always here to help.
Kind regards,
Ableworld

Valutata 5 stelle su 5

Very Helpful

Excellent service and very helpful in choosing my first walking stick

30 luglio 2026
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Risposta di Ableworld - Gloucester

Hi Russell, thank you for your 5 star review! We are so pleased our team gave you excellent service. We are always here to help if you need any further assistance.
Kind regards,
Ableworld

Valutata 5 stelle su 5

Such helpful staff

Such helpful staff. Knew exactly what I wanted and produced it immediately. Item perfect. Also took my broken one away. Recommend for very efficient service

29 luglio 2026
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Risposta di Ableworld - Gloucester

Hi Ann, thank you for your lovely review! We’re so pleased to hear our team could quickly find exactly what you needed and that you’re happy with your item. If you need any further assistance, we are always here to help.
Kind regards,
Ableworld

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