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Valutata 5 stelle su 5

Ability installed a new Worcester greenstar 4000 boiler in my home. Turned up promptly on agreed start day.Both engineers were polite,amiable efficient and hard working. Only stopped for a deserved lu... Leggi di più

Valutata 5 stelle su 5

Central heating problem, requiring full drain and power flush. Ability were able to attend within 24 hours, Tom was able to quickly diagnose the issue and the job was booked in and completed within a... Leggi di più

Valutata 5 stelle su 5

the engineer came in the afternoon of Thursday with his tools laid his sheets down and took the gas fire apart after he checked every part when he was satisfied he tested the air with smoke stick... Leggi di più

Valutata 5 stelle su 5

Have used Ability for a couple of jobs now. They have been very knowledgeable, polite, friendly and always suggest the most appropriate solution. I have had them help sort out a hot water proble... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Ditta specializzata in riscaldamento
  2. Elettricista
  3. Idraulico

Scritti dall'azienda

Ability is a family run plumbing, heating and electrical company. We have multiple engineers which means that we can usually get to you quickly. We are Gas Safe registered, OFTEC registered and NICEIC registered. We have been in business for over 40 years, covering a large service area of about 25 miles from Tunbridge Wells. You can call our office to speak to a member of the admin team and arrange anything from a routine boiler service to a free quote for a new installation. We work on all domestic systems and have commercial qualified engineers as well. Check out our range of services in the menu and call to see how we can help you. Same day emergency appointments are usually available for plumbing, electrical, gas, LPG and Oil.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

53 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(53)

7 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Ability installed a new Worcester Greenstar Boiler

Ability installed a new Worcester greenstar 4000 boiler in my home. Turned up promptly on agreed start day.Both engineers were polite,amiable efficient and hard working. Only stopped for a deserved lunch break.All floor work areas were dust sheet covered and all rubbish cleared at end of job. Explained fully how to work boiler and Thermostat controls. I have no hesitation in highly recommending Ability Ltd. From initial job estimate to completion all the staff were informative and friendly.

17 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Very pleasant and efficient person who…

Very pleasant and efficient person who came to inspect my extractor fan
The service was excellent from the helpful call to the company to the time he spent checking all aspects of the problem
I would recommend this company to anyone

27 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Called Ability this morning as my LPG…

Called Ability this morning as my LPG boiler stopped firing up. Everyone super busy as the T Wells water crisis has caused innumerable problems. But they sent an engineer this afternoon and thankfully the boiler is now functioning again. Glynn also serviced the boiler and made sure all was well before he left. A credit to any work force and, luckily for me, Ability's. Huge thank you too to whoever answered my call this morning. Professional but sincere. I am a very happy 72 year old this evening. Looking forward to a lovely hot shower before bed.
Highly recommend this company and I do not give praise lightly. I come from a generation that firmly believes it has to be earned.

9 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent quick response to a boiler…

Excellent quick response to a boiler breakdown. Good communication and first class engineer who found the cause quickly, ordered the necessary replacement parts and had the boiler working in the shortest time.

3 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Central heating flushed through and problem solved.

Central heating problem, requiring full drain and power flush. Ability were able to attend within 24 hours, Tom was able to quickly diagnose the issue and the job was booked in and completed within a few days, Engineer Mark worked for most of the day, in good humour, and was knowledgable and tidy. All working well and in accordance with the quote. Thanks. Will continue to use the company.

24 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

the engineer came in the afternoon of…

the engineer came in the afternoon of Thursday with
his tools laid his sheets down and took the gas fire apart after he checked every part when he was satisfied he tested the air with smoke stick then he replaced the parts the starter which i had engaged and got it stuck was all checked and ok

9 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Quick and polite response

Quick and polite response. An engineer was found who would add me to a list of visits for the day which was apparently already full. Engineer was polite, helpful and speedy and gave good advice on fixing any problem which might arise in the future.

12 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Dazzling service!

From my initial call to the office, when I was assisted by the inimitable Elaine to Brett coming to my apartment to sort out the issue, the entire experience was fantastic - professional, friendly and simply 5 star. I am so happy that I have found my definite "go to" team for anything plumbing or electrical. Well done and thanks Ability!

17 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Electrical work

Ability quoted for 3 pieces of electrical work, connection of a water feature using existing wiring, replacement of 2 outside lights and the installation of a new electrical socket in our Utility Room. The work was carried out by Brett to a very high level. He was extremely polite, helpful, pro-active and also engaging to talk to. Thank you.

We have no hesitation in recommending Brett and Ability for electrical work and look forward to further engagements.

19 maggio 2025
Non scritta su invito
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Risposta di Ability Ltd

Thank you for taking the time to leave us a review. We will pass this on to Brett who will be delighted to hear how much you appreciated his services.

Valutata 5 stelle su 5

Boiler upgrades

We called ability late in the day after a few boiler issues and the call was answered very quickly. It was after 5.15 as well. We were booked in and attended to over two visits with amazing attention to detail and quickly.
A good time to book when out of season.
Our fitter Chris also took his shoes off without having to be asked. This is very important to us.
Very polite and tidy.
We were recommended to them and will go with them in the future.
Mr & Mrs W.

28 aprile 2025
Non scritta su invito
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Risposta di Ability Ltd

Thank you for taking the time to leave us a positive review. We are pleased that our engineers were able to resolve your issue as quickly as possible. We look forward to helping you in the future.

Valutata 4 stelle su 5

Installarion of 3 new radiators, pump and loo repairDuncan and Mark worked hard throughout…

Duncan and Mark worked hard throughout the day and were efficient and ready to answer any questions. They were both friendly and polite and the work was undertaken as requested. Thank you. J & D

1 aprile 2025
Non scritta su invito
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Risposta di Ability Ltd

Thank you for taking the time to leave us a positive review. We will pass on your thanks to the engineers.

Valutata 5 stelle su 5

Dan sorted out a couple of leaking…

Dan sorted out a couple of leaking loo's for us. He did a great job, was polite, efficient, knowledgeable and professional throughout. 5 star service and thanks Dan

13 marzo 2025
Non scritta su invito
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Risposta di Ability Ltd

Thank you for taking the time to leave us a positive review. Dan will be pleased to hear how happy you were with his work.

Valutata 5 stelle su 5

Excellent service

We contacted Ability to isolate a broken radiator which was leaking water everywhere; they came out within an hour (NB it was a weekday morning) and I was really impressed with not only the speed of response but also the quality of the work. I booked in to have that radiator plus 2 others changed; the engineer was here all day and did a fantastic job, very clean, tidy and efficient. The price was reasonable as well. Overall very satisfied and cannot recommend Ability highly enough.

10 marzo 2025
Non scritta su invito
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Risposta di Ability Ltd

Thank you so much for taking the time to leave us a review. We are delighted to hear how happy you were with our services.

Valutata 5 stelle su 5

Very good service as usual

Dan installed a replacement shower unit for us yesterday and was very efficient, polite and helpful. The shower works well, the bathroom was left clean and the price was as quoted. Ability is our preferred plumber now as the service is always very good.

27 gennaio 2025
Non scritta su invito
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Risposta di Ability Ltd

Thank you for taking the time to leave a review. Dan was very pleased to hear how happy you were with his service. We look forward to helping you when you need us.

Valutata 5 stelle su 5

You're in safe hands with Ability

Ability certainly have the ability to fix and solve your problems. Dan removed a hefty glass screen and replaced it with a new one, his workmanship was impeccable, he was courteous and left the bathroom in pristine condition. He is an asset to Ability.

2 gennaio 2025
Non scritta su invito
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Risposta di Ability Ltd

Thank you for taking the time to leave us such a lovely review. Dan is very pleased to hear how happy you are with their work. We look forward to helping you in the future with any plumbing, electrical and heating needs.

Valutata 4 stelle su 5

Called re plumbing emergency

Called re plumbing emergency. Engineer attended same day within hours. Resolved water leak under sink and explained the problem. Was polite and efficient. Will use again. Could be less expensive.

27 dicembre 2024
Non scritta su invito
Logo di Ability Ltd

Risposta di Ability Ltd

Thank you for taking the time to leave us a review. We are pleased that you were satisfied with the level of service you received.

Valutata 5 stelle su 5

Prompt response and appointment

Prompt response and appointment, as always. Pleasant and accommodating on the phone. Plumbers are always prompt, personable and professional. Price exactly as quoted and issue explained perfectly by Dan (plumber who visited site). Can’t fault them

7 novembre 2024
Non scritta su invito
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Risposta di Ability Ltd

Thank you for taking the time to leave us a review. We really appreciate the positive feedback. Dan will be delighted to hear how pleased you were with him.

Valutata 1 stelle su 5

Unhelpful bordering on rude.

If you want an unhelpful inflexible money driven company Ability is the one for you.
The staff on the phone are incredibly unhelpful and border on rude.

14 ottobre 2024
Non scritta su invito
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Risposta di Ability Ltd

Thank you for taking the time to leave a review. Unfortunately, we cannot send an engineer out for free to look at a problem. It would not be a sustainable business model.

Valutata 5 stelle su 5

This is the fourth or fifth time I have…

This is the fourth or fifth time I have used Ability and each time the service is consistently good from the booking in to the actual job itself , today was a anual service and was carried out by Chris there main oil boiler engineer who is reliable and trustworthy he’s also very good at his job . All in all I’m a very satisfied customer .

11 settembre 2024
Non scritta su invito
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Risposta di Ability Ltd

Thank you for your positive review Robert. Chris will be please to hear how much you appreciate his service.

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