Abbotts Countrywide Recensioni 

Downham Market Lisa is my absolute star
she goes above and beyond to help me with all my rental properties

Due to a change of our circumstances, we have had to leave and let our home to move to London. I’ve contacted the agents I bought my property from but wasn’t very pleased with the approach and valuation. I contacted Abbotts Ipswich and booked for Damian to visit the property to value and discuss their services and how they could help. Damian is very professional, respectful and trustworthy. Straight away I knew I have the right person to manage my property. He provided me with the list of requirements and regularly kept in touch to see how things are progressing, listened to what our needs and requirements are as landlords and gave suggestions and recommendations on people and products which I found really helpful with the stress of moving houses on top of work + Christmas. Damian had a few people already interested in the property even before we even placed it in the market. Ryan came to show the property to potential tenants and he has been brilliant. Very professional and respectful and regularly kept in touch via email and phone with updates and making our lives easier with reminders (something I needed with our busy schedules!) Abbotts Ipswich has found a tenant for our property days after placing it on RightMove and we are so delighted! I highly recommend Damian & Ryan to all landlords in Suffolk. My trust are definitely with these 2 professional agents as I can feel and I know my property is in the right hands!

Very helpful and friendly staff at Attleborough Abbotts. Steve, Natasha and Diane were always very quick to respond to queries. At times, they were the only sane people I could turn to at what is a very stressful time. Thank you.

OMG!
LOOK AT THE STATS.
BAD 78%
Moving house they say is one of the most stressfull things you will do.
Well abbotts norwich just made it 1000% worse.

Fantastic professional words to suck you in to sign contracts promised the world.
Reality
,incompentent staff,left hand not knowing what the right hand is doing.
Misinformation to fob you off.
In 3 weeks only arranged one viewing and they messed that up.
Told me person did not attend but I proved they did by my cctv,agent not proactive or paying attention and let the person walk off obviously viewer bit confused was at correct address that's where agent should of stepped in.
First lost possible sales and last!.
Spoke to manager hoping to provide some constructive criticism and get this back on track with some explanation, OMG straight on the defensive and at my juggler basically calling me a liar!.
I provided all the evidence requested to prove my reasons for my complaints and was just fobbed off and dismissed, all staff closed ranks.
Have a email from abbotts the reason I was complaining was to be released from my contract early how insulting nothing further from the truth just wanted a professional honest service.
Contract was terminated and hopefully I can find another agent professional and honest that's all i ever wanted.

Complained to area manager ,was very helpful and understanding and said would investigate.
I dont think i will hear anymore of the outcome but i am just glad to be away from there.
YOU HAVE BEEN WARNED!

Excellent company to use , very proficient and extremely helpful, couldn’t do enough to help me
After such a good service I’m now selling my mothers house through them too .
Great communication between them and the solicitors
Highly recommend. By me
Jonathan warnes

Like others, if I could give zero stars I would. I made an appointment to view a flat to rent with Damian at 5pm from the Ipswich branch. He simply never turned up and when I phoned him he claimed that he had found out earlier that day that it had been let through another agent. He didn't try and contact me - no phone call, no text, no email and in this day and age that is unforgiveable. The excuse was that he was busy-guess what, we are all busy!!!!! TOTALLY UNPROFESSIONAL, AVOID THIS AGENCY

I’ve now rented a cottage from Abbott’s countrywide and couldn’t recommend them enough. I dealt with the office in Downham Market with a Lady called Lisa , very friendly and professional lady. Made my dream come true. Very happy with the work she done for me and also the rest of her team.

If I could give no stars I would - Abbott’s countrywide Beccles do not deserve a single star. They lie, mislead and do not do what they say they will do when they say they will do it. Having never sold a house before we went with a personal recommendation for Abbott’s estate agents...never again! I will never recommend them to anyone, and would advise everyone to stay well away from them and find a competent, contactable and more honest estate agent...

No show from Abbott's at a house viewing!

- This concerns Abbott's Letting in Cambridge -

The brutality and disrespect is really not easy to describe. Abbott's lack of communication is already the first alarm bell to go off, but we gave them the benefit of the doubt. After that it went from bad to worse. Because my girlfriend and I do not yet live in England (Cambridge), we asked friends to go to a house viewing. We made the appointment with Peter of Abbott's Letting in Cambridge. He never arrived there and Abbott's Letting or Peter were unreachable. That is downright rude and disrespectful.

We no longer do business with Abbott's Letting. And neither should you.

Unprofessional, incompetent liars.
Using the Ipswich branch with their so called manager "Damian" has proved to be a huge mistake.
Falsifying documents, time wasting and giving me the run around to "run down the clock" on my tenancy are just a few of the Del Boy tactics this company employ.
Anything wrong with your home that needs repairing? call them. They will be sure to ignore you for months on end and then send around Del's cousin who knows how to fix anything, despite never picking up so much as a screwdriver in his life.
Want your property looked after? then look further..a lot further because Abbott don't care about it. Water leaking for MONTHS in your roof? think nothing of it...Damian doesn't! it's fine to have damp everywhere, as they can blame the tenant when he leaves!!!! great tactic Damian/ blame everyone else...so you don't have to pay for maintenance and get questioned by the Landlord.
DO NOT RENT YOUR PROPERTY THROUGH ABBOTTS IPSWICH WITH DAMIAN.

DO NOT RENT A PROPERTY FROM ABBOTTS IPSWICH USING DAMIAN.
liars and fraudsters and I will tell you that to your face Damian.

do not answer phone still useing covid as excuse answer phone says will ring back dont say what year (useless)

Do not go with this estate agent. Got email wrong and contract didn't arrive, photographer turned up with no PPE on and walked into my house, photos mediocre but attention to detail dreadful, took a week for photos to arrive, didn't offer a sale board, house of market for a week no intetest but didnt call any one. Was after a property also with them. No communication dreadful service. Property I put the offer in for I think has now been taken off market and not even a courtesy call to tell me.

In the 3/4 days of calling, they only managed to answer their phone once (called on 3 different numbers) and didn’t respond to any emails. Kind of glad the flat I wanted to rent is let agreed now cause they won’t waste any more of my time.

unhelpful and greedy spring to mind, sent their repairman round who must have watched too much 80's porno with plumbers and lonely housewife , as he tried it on with my wife!

They claim to be working, but never respond to calls or emails. AWFUL service, continuinng to ruin peoples plans without conscience

Do not fall for their sales pitch. They were the only estate agents that wanted to charge a £149 upfront fee even though i provided them with professional photos. They told me they had a specific buyer lined up for my property. Months later and not 1 viewing. They now ignore my emails and even though my contract is for multi agent, have told me I will have to pay a their fee if another agent sells in the next 2 years. AVOID USING THIS COMAPNY

Terrible Recruitment process! Terrible HR management! Terrible Payroll service! I am being over generous giving one star just because I am not allowed to give zero! They don't deserve your time, money, dedication or whatever! SKIP!

We were really appreciated of the team at Abbotts Victorial Road Taverham, Vicki,Charlie and David could not be more helpful, they are an amazing team would thoroughly recommend them.
Love to all
Valerie and Keith

Landlord Services
We have been employing Countrywide to manage our property let in Cambridge. The experience is far from being good. 1.) lack of follow up on periodic inspections (we always need to remind them) 2.) we almost always need to send several emails or make several calls to get a reaction 3.) dishonest: they will send an email to the tenants to say they have tried to contact us the Landlord several times at the same time as they have sent us the first email!!! (this seems to be a regular practice).

Overall, a bad service.

1star is over generous!
Did not make viewings on time, cheeky and slovenly dressed female representative that had no manners and no apology for lateness - now could they possibly conduct a show around in a home they have never been in ....Planned for 30 mins before appointment time to show all the little extras.... we ended up dong the full viewing yet still charge for full sale.
Absolutely disgusted with the service or lack of.
The rep that signed us up was the only guy with manners and rapport, the rest of the team are just awful. Slow and unprofessional service, at most a rip off!
Don’t screen viewings despite our asking for only genuine interest.
I emailed the management but failed to get an acknowledgment let alone a response .....lol.
Sale went through -Eventually but no thanks to Abbott’s
Don’t trust the Stowmarket branch Awful at best ‘dire at least’
AVOID
There are some better and reputable agents to sell your property.
Use them !