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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Have been dealing with A2B for a couple months now, pleased with general service, as well as customer support. I have been dealing with Lloyd with a few bits and he is very helpful, and quick to res... Leggi di più

Valutata 5 stelle su 5

Met Jack fletcher aroumd 3 years ago when we took over a 10 bed hotel , help us with our card machines at the time and have never looked back , any funding cash flow issues or till issues we have h... Leggi di più

Valutata 5 stelle su 5

I dealt with Lauren through the whole process of changing my account and it was seamless. Totally professional from start to finish.

Valutata 1 stelle su 5

Avoid at all costs!!! Misleading and a sales team who will lie to you. Cost us loads more than if we had stayed with our initial card company due to being given false information. Customer servic... Leggi di più

Dettagli dell'azienda

  1. Servizio di elaborazione dei pagamenti
  2. Servizio di sviluppo aziendale
  3. Servizi per le imprese

Scritti dall'azienda

At A2B Payment Solutions, we take immense pride in our commitment to providing client focused merchant services and business funding solutions to the highest quality. We have been able to do this by genuinely understanding our clients needs and understanding the unique financial requirements of businesses, by doing this we have dedicated ourselves to supporting them on their growth journey.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

231 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 37% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

My experience has been fantastic I can…

My experience has been fantastic I can not fault it at all. Nothing is too much trouble when I call for help. Lewis Dollin is very helpful and has so much patience with me. It has made my life so much easier knowing he is there if I have an issue.

6 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

What an easy co to deal with esp Lewis …

What an easy co to deal with esp Lewis after care was great aswell. Got a great deal and Lewis made sure I knew how to work my machine once it arrived. First transaction was exactly the nxt day payout. No more waiting for customers to press keys jobs done. Cheers Lewis

9 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Top notch !!

Always been a little sceptical using companies that we’ve not had a recommendation for, but decided to take a punt on A2B……Absolute result !!!!
Right from the off they were confident that they could beat our existing deal, claiming that they could roughly half our monthly bills !!!
So far so good. Really easy sign up process , card terminal arrived on time and looks pretty good on our counter. They talked us through the whole card terminal set up over the phone. Really simple & took 10 minutes.
We’ve been dealt with by Mackenzie Oneill, who has been super helpful, informative and knowledgeable, this boy really knows his stuff when it comes to card machines !! A credit to the company in my opinion
Early days of course and not yet had our first monthly bill, but upto now absolutely no hesitation in giving a 5 star review !!
Well done A2B !!
…..Oh and another thing, recommend a business that you know and upon them signing up the company will deposit £100 into your account !!!

18 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic customer service

From start to finish we have had nothing but excellent service, starting with Jamie who set our contract up to Matt who took over as what we required wasn't the easiest of contracts to Stuart Head of Service. We have thrown anything and everything at Stuart in order to get something that works for our business and our requests haven't always been the easiest of requests and I can guarantee we have drove him mad lol, but he has gone up and beyond to get the answers and to get things resolved for us. He is a great asset to A2B. Its not everyday you get fantastic customer service and to get someone who goes that extra mile to please. Would definitely recommend them to anyone. Thank you

8 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

This company promises you everything…

This company promises you everything and delivers nothing , They lie so that you sign your contract promising like for like at a cheaper rate, but are unable to fulfill there side of the contract. Wouldn’t touch them with a barge pole.

17 agosto 2023
Non scritta su invito
Logo di A2B Payment Solutions

Risposta di A2B Payment Solutions

Hi Bill,

Thank you for sharing your feedback. We understand your frustration regarding the initial setup process and apologies for any inconvenience caused. It's important for us to address your concerns and provide clarification.

Upon signing up with A2B Payment Solutions, we strive to ensure a smooth and efficient onboarding experience for all our clients. We regret that there was a delay in establishing contact with you to set up your machine. As soon as you informed us of your requirement for the cash back facility, we took immediate action to address the issue by offering to change the acquiring bank, providing you with the necessary functionality.

We value clear communication and aim to resolve any issues promptly. However, we observed a lack of communication from your end, coupled with the refusal to make monthly payments, resulting in your account falling into arrears. When our collections team reached out to address the situation, your response was to suggest legal action. Despite this, our team made efforts to find a mutually beneficial solution, which unfortunately did not receive your cooperation.

Regarding the promise of "like for like at a cheaper rate," we assure you that we strive to fulfill our commitments to the highest standard. We are committed to providing competitive rates and quality service to all our clients, which we did.

We sincerely apologize for any inconvenience or dissatisfaction you have experienced. We are open to resolving this matter and finding a suitable resolution that meets your needs. Please feel free to reach out to us, and we would be more than happy to work together towards a resolution.

Thank you for your understanding.

Warm regards,
A2B Payment Solutions

Valutata 5 stelle su 5

Excellent company

Excellent service from Dylan and the team at A2B.

Moved to them 6 months ago and so pleased that we have. They are always available on the phone and just fixed a problem for us in under 10 minutes.

I could t recommend this company any higher

5 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent & efficient service from A2B…

Excellent & efficient service from A2B Payment Solutions when changing over card machines. (We are a pub company) Liam was really knowledgeable when quoting for us and rectified any issues smoothly when it came to our installation. We secured really competitive rates which will save us thousands over the year. Stuart has been really helpful setting up our invoicing & dealing with any accounting issues too ! Highly recommend!

9 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Friendly professional advisors

Friendly professional advisors, explained everything. I was a bit apprehensive about changing my provider as I had been with them for many years, since making the decision to use A2B Payment Solutions I am already saving money. Harry was great replying to my emails and answering all my queries.

1 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

The best service ever

The best service ever, I highly recommend A2B payments . Lewis has provided me all the information and helped me in every step of the way, it’s the only company I can say that really care . The terms of the contract are perfect and they are going to save me a lot of money

23 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Great customer service

This company approached me to compare rates against my existing card payment company. They were very quick with the comparisons and offered me better rates than I was currently getting. Lewis Dollins is always on hand with any queries and gives excellent customer service. The only issue I had was with my current card payment company refusing to let me out of my contract but Lewis came up with a solution to counteract having to stay in it

4 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Very happy with the service

Very happy with the service. Jamie Logan and Harry Feeney have been very helpful, they have took time to talk everything through and have continued to check up and make sure everything is running correctly, great after sales. They offer very competitive rates, I would recommend A2B Payments.

15 marzo 2024
Non scritta su invito

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