Conor and the team at 99 Bikes Fitzroy are bloody fantastic. I recently bought a new bike and many other bits and pieces. The service is exceptional, and the team are a joy to deal with. I couldn't re... Leggi di più
L'azienda ha risposto
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Conor and the team at 99 Bikes Fitzroy are bloody fantastic. I recently bought a new bike and many other bits and pieces. The service is exceptional, and the team are a joy to deal with. I couldn't re... Leggi di più
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unprofessional and incompetent. i went to pickup my bike in fitzroy north on australia day, a woman working there tried to overcharge me, when i already paid FULL amount online, 3 weeks before. had to... Leggi di più
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The staff contacted me to ask if a cheaper model would be better but I wanted the one I ordered, I was impressed they offered. The goods were available quickly and the staff couldn’t have been more fr... Leggi di più
Very good service & friendly special thanks to Matt , he is very passionate, honestly
L'azienda ha risposto
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
1 Queens Parade, 3068, Fitzroy North, VIC, Australia
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Conor and the team at 99 Bikes Fitzroy are bloody fantastic. I recently bought a new bike and many other bits and pieces. The service is exceptional, and the team are a joy to deal with. I couldn't recommend this team more.

Risposta di 99 Bikes - Fitzroy North

Risposta di 99 Bikes - Fitzroy North

Risposta di 99 Bikes - Fitzroy North
Always a positive experience at Fitzroy North 99 Bikes in both showroom and workshop.

Risposta di 99 Bikes - Fitzroy North
The bike brakes screech + noise when down hill n braking...how >? new bike did any one conduct QC?

Risposta di 99 Bikes - Fitzroy North
Great and simple click and collect
Awesome prices also
Thank you

Risposta di 99 Bikes - Fitzroy North
Very good service & friendly special thanks to Matt , he is very passionate, honestly

Risposta di 99 Bikes - Fitzroy North
unprofessional and incompetent. i went to pickup my bike in fitzroy north on australia day, a woman working there tried to overcharge me, when i already paid FULL amount online, 3 weeks before. had to wait more than 20 mins for another staff to sort it out, then the woman was giving me attitude when i asked about tubes, and gave me the wrong tube.

Risposta di 99 Bikes - Fitzroy North
The staff contacted me to ask if a cheaper model would be better but I wanted the one I ordered, I was impressed they offered. The goods were available quickly and the staff couldn’t have been more friendly and helpful.
This morning my son purchased everything he needed to clean his new mountain bike - chain cleaner, frame cleaner, chain lube and (unfortunately) a set of Weldtite Bike Cleaning Brush Set x3.
The brushes were recommended by the staff, but when my son used them to clean his bike they scratched the crap out of the frame. The small rubber protectors on the brush did nothing to prevent the metal wire from scratching the paint.
By the time my son washed the soap away and realised what had happened it was too late.
The staff were understanding when I returned the brushes, but this product is not fit for purpose and should be pulled from the shelves.
As usual, the level of Customer support received from 99 Bikes has been outstanding.

Risposta di 99 Bikes - Fitzroy North
Dealing with 99 Bikes was a great customer service experience. I bought a saddle online, collected in store. They happily fitted it while it for me and off I rode. However, I didn’t find that saddle as comfortable as I’d hoped, so the next week I went back to the store and they were very helpful in exchanging the saddle for a different model which they also fitted for me. This time I love the saddle.
E bike purchase
Went to the store with an idea what we wanted and the girl there confirmed our thoughts. She was extremely knowledgeable and helpful ended up with a great bike.

Risposta di 99 Bikes - Fitzroy North
Roger is a great mechanic and a terrific service provider.

Risposta di 99 Bikes - Fitzroy North
Dropped bike for Silver Service and some adjustments. Poorly performed adjustments which made me doing it myself. Tried ringing the store/ workshop but no answer. Very disappointed. Need to look for a better mechanic who can be trusted

Risposta di 99 Bikes - Fitzroy North
The order was ready for click and collect. The instore sales team helped me with purchasing the correct lubrication for the type of riding I do for my chain.
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