Decided to give this casino a try, I must say i had a great experience games were great and had a small win which was nice and added to the great entertainment .I had a query so I headed to live chat... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Raluca dealt with my query today, no issues or repeated questions, no waiting ages for a resolution, just fast efficient and very helpful
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I'm new to the site and had a couple of queries regarding payments and withdrawals, the chat feature is great I got an instant response and some useful information. The site itself is easy to navigate... Leggi di più
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Once again I’ll leave a review until I get my withdrawal. Absolute scandalous company. DO NOT USE THIS COMPANY! there asking why I send regular payments to my friend which has absolutely... Leggi di più
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Top UK bingo site, 888ladies is a homely place to play online bingo and slots, with a great community and tons of fun to be had!
Informazioni di contatto
Regno Unito
- 888ladies.com
4,4
Eccellente
751 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Dreadful
Dreadful. Maybe it's not suited to android. The play is not full screen but glitchy and tiny. Bingo games are poor and not enough of them. Rewards are rubbish. Don't bother.
26 marzo 2026
Non scritta su invito
Risposta di 888ladies
Hi Wendy,
Thank you for taking the time to leave a review. We want every visit to the 888Ladies to feel smooth and enjoyable, and we understand it can be disappointing when the display or game options don’t appear as expected, especially on certain devices.
While the service is designed to run consistently, individual accounts may sometimes need to be reviewed more closely to confirm how everything was applied. That’s why we take note of feedback like yours - it gives us the chance to follow up and provide clarity.
We’ve reached out to you through the Trustpilot form so you can share your details securely. Once we receive them, our team will review your case directly and come back to you with a clear response.
Your input is valuable, and it helps us continue shaping the experience in ways that matter most to our customers.
Warm regards,
888Ladies Team
Great customer service from Ana
Ana, in the customer service team was very polite, efficiently sorted my query. 5*****
26 marzo 2026
Non scritta su invito
Risposta di 888ladies
Hi Melissa,
It’s great to see your review about our agent. They put real energy into making sure each conversation is clear and helpful, and it’s wonderful that this was reflected in your experience.
We’ll be sharing your feedback with them directly. It’s motivating for our team to know that their work had such a strong impact.
Recognition like this doesn’t go unnoticed - it shows that the time they give to each customer truly matters.
Thank you for highlighting this. We’re glad your interaction was such a good one.
Kind regards,
888Ladies Team
Spoke to Alina.P
I'm new to the site and had a couple of queries regarding payments and withdrawals, the chat feature is great I got an instant response and some useful information. The site itself is easy to navigate and there's a good selection of bingo and slot games. I did have a nice win yesterday lunch time but I am still waiting for that payment to come through, so in terms of payouts/withdrawals I think that could be improved. I was excited for my win but it kind of takes that excitement away when u realise u may have to wait a few days before its processed and then hope your bank account authorises it straight away else the wait is even longer. Other than that though the site is friendly and any questions get answered promptly and a great choice of games.
24 marzo 2026
Non scritta su invito
Risposta di 888ladies
Hello Jane,
Thanks for leaving your feedback.
We are really pleased to hear that you found the site easy to navigate, enjoyed the variety of bingo and slot games, and had a positive experience with our live chat support. It’s great to know our team was able to assist you quickly and provide helpful information.
We know that when customers request a withdrawal, they want it processed quickly and reliably. For that reason, we already run withdrawal processing seven days a week.
On weekends, the service runs at a smaller scale for now, so some requests may take up to the first available business day, but our teams still push to release funds as promptly as possible.
We are also in the process of rolling out internal updates that will “supercharge” this part of the service. The aim is to cut down waiting times and make payouts more consistent, no matter which method you use or what day it is.
Thanks for raising this with us - we’re always looking for ways to improve.
Warm regards,
888ladies Team
I typed the promo code in wrong 🙈…
I typed the promo code in wrong 🙈 however customer service sorted it for me in under 5 minutes great service so far !
17 marzo 2026
Non scritta su invito
Risposta di 888ladies
Hello Tony,
Your positive comments about our support team are very welcome. They put effort into every interaction, and your feedback confirms that it pays off.
Recognition like this will be shared with them. It’s uplifting to know their work was noticed.
It also sets a good example for the service we want to deliver consistently.
Thank you again for your review. We’re pleased your experience was a good one.
Kind regards,
888 Ladies Team
Risposta di 888ladies
Hello Graham,
Thank you for recognizing the help you received from our agent. Their focus is always on making sure customers feel supported, and your comments show that effort came through.
We’ll make sure your review reaches them. Feedback like this is a boost for the whole team and confirms we’re delivering the right level of care.
It’s important to us that you left with a good impression, and your review helps highlight the value of that.
We appreciate your words and are happy your experience was so positive.
Kind regards,
888 Ladies Team
Denise M was really helpful really…
Denise M was really helpful really polite rate it a 100 out of a 100 couldn’t of joint with a better site 🙌🏻
13 marzo 2026
Non scritta su invito
Risposta di 888ladies
Hi Shellyz,
It’s always rewarding to hear that an agent has made a difference. Thank you for recognizing their support.
We’ll be sure to pass your feedback to them. It will mean a lot to know their care and effort were appreciated.
Recognition like this is valuable for the whole team and helps keep our standards strong.
We’re happy you had such a positive experience, and thank you again for your review.
Kind regards,
888 Ladies Team
Alina was great and helped me quickly…
Alina was great and helped me quickly with my request
9 marzo 2026
Non scritta su invito
Risposta di 888ladies
Hi Maris,
It’s great to see your review about our agent. They put real energy into making sure each conversation is clear and helpful, and it’s wonderful that this was reflected in your experience.
We’ll be sharing your feedback with them directly. It’s motivating for our team to know that their work had such a strong impact.
Recognition like this doesn’t go unnoticed - it shows that the time they give to each customer truly matters.
Thank you for highlighting this. We’re glad your interaction was such a good one.
Kind regards,
888 Ladies Team
Mada was very fast at responding and…
Mada was very fast at responding and helping me with my enquiry
1 marzo 2026
Non scritta su invito
Risposta di 888ladies
Hello there!
Your comments about our agent are very much appreciated. The team puts a lot of effort into making customers feel looked after, and we’re pleased this was your experience.
We’ll make sure your words are shared with them. It’s always encouraging to see their care and attention reflected back in this way.
It’s also a reminder of why personal service is so important in what we do.
Thank you again for your feedback. We’re glad your experience left such a positive impression.
Kind regards,
888Ladies Team
Alexandra
Alexandra. B was excellent help, hot all the information that I was after to fully understand my issue. Thanks again Alexandra.
1 marzo 2026
Non scritta su invito
Risposta di 888ladies
Hi Ribery,
It’s great to see your review about our agent. They put real energy into making sure each conversation is clear and helpful, and it’s wonderful that this was reflected in your experience.
We’ll be sharing your feedback with them directly. It’s motivating for our team to know that their work had such a strong impact.
Recognition like this doesn’t go unnoticed - it shows that the time they give to each customer truly matters.
Thank you for highlighting this. We’re glad your interaction was such a good one.
Kind regards,
888Ladies Team
Super poor
Super poor. RTP 90-93 percent..spins dead
One one game got finally 3 bonus imbols,but guess what, bonus never came. Total crap
28 febbraio 2026
Non scritta su invito
Risposta di 888ladies
Hello Tomas,
We appreciate you sharing your thoughts. It can be frustrating when luck doesn’t seem to be on your side, and we want to give you some clarity about how our games work. Each spin or bingo call is produced randomly by RNG technology that is tested and approved by accredited third parties. This ensures that no outcome can be influenced by the operator or anyone else.
We know it can feel otherwise in the short term, but streaks, both good and less so, are a natural part of randomness. The important point is that the system itself is transparent and secure, with the same chance of a win for everyone.
We’d like to look into your case more closely to provide tailored feedback, so we’ve reached out through the Trustpilot form. Once we have your details, we’ll review and respond directly.
Warm regards,
888Ladies Team
Jose David was efficient and polite…
Jose David was efficient and polite such great service
27 febbraio 2026
Non scritta su invito
Risposta di 888ladies
Hello
Your comments about our agent are very much appreciated. The team puts a lot of effort into making customers feel looked after, and we’re pleased this was your experience.
We’ll make sure your words are shared with them. It’s always encouraging to see their care and attention reflected back in this way.
It’s also a reminder of why personal service is so important in what we do.
Thank you again for your feedback. We’re glad your experience left such a positive impression.
Kind regards,
888 Ladies Team
Great customer service from alina t
Great customer service from alina t , I didn't get my free spins so she did it manually for me
26 febbraio 2026
Non scritta su invito
Risposta di 888ladies
Hello Tara,
Thank you for recognizing the help you received from our agent. Their focus is always on making sure customers feel supported, and your comments show that effort came through.
We’ll make sure your review reaches them. Feedback like this is a boost for the whole team and confirms we’re delivering the right level of care.
It’s important to us that you left with a good impression, and your review helps highlight the value of that.
We appreciate your words and are happy your experience was so positive.
Kind regards,
888Ladies Team
maxi m was very helpful with my querie
22 febbraio 2026
Non scritta su invito
Risposta di 888ladies
Hi Kerri,
We’re delighted to hear that our agent gave you the support you needed. It’s always rewarding when a customer takes the time to share such positive feedback.
Your comments will be passed directly to them. Recognition like this makes a real difference and reminds us how important each interaction can be.
Thank you once again for your review. We’re very glad to hear your experience was such a good one.
Kind regards,
888Ladies Team
Very helpful and supportive and adelina…
Very helpful and supportive and adelina c talked me threw it
18 febbraio 2026
Non scritta su invito
Risposta di 888ladies
Hello, Rachel!
Thank you for recognizing the help you received from our agent. Their focus is always on making sure customers feel supported, and your comments show that effort came through.
We’ll make sure your review reaches them. Feedback like this is a boost for the whole team and confirms we’re delivering the right level of care.
It’s important to us that you left with a good impression, and your review helps highlight the value of that.
We appreciate your words and are happy your experience was so positive.
Kind regards,
888Ladies Team.
Excellent customer service
I had a slight issue which was completely my fault but Maxi M was fantastic at dealing with it, super helpful and very quick. Excellent service thank you
16 febbraio 2026
Non scritta su invito
Risposta di 888ladies
Hello Emma,
Thank you for recognizing the help you received from our agent. Their focus is always on making sure customers feel supported, and your comments show that effort came through.
We’ll make sure your review reaches them. Feedback like this is a boost for the whole team and confirms we’re delivering the right level of care.
It’s important to us that you left with a good impression, and your review helps highlight the value of that.
We appreciate your words and are happy your experience was so positive.
Kind regards,
888 Ladies Team
Great Customer service
Alina was really helpful in sorting out my query. I uploaded my docs onto the chat as she kindly said she would add them to my account for verification
11 febbraio 2026
Non scritta su invito
Risposta di 888ladies
Hello, Tracey!
Thank you for recognizing the help you received from our agent. Their focus is always on making sure customers feel supported, and your comments show that effort came through.
We’ll make sure your review reaches them. Feedback like this is a boost for the whole team and confirms we’re delivering the right level of care.
It’s important to us that you left with a good impression, and your review helps highlight the value of that.
We appreciate your words and are happy your experience was so positive.
Kind regards,
888Ladies Team.
Has any body every recived there…
Has any body ever recived there winnings feom this company ive bean waiting over a week now :(
9 febbraio 2026
Non scritta su invito
Risposta di 888ladies
Hello, Dan!
Thanks for sharing your thought with us. We know how important withdrawal speed is, and we aim to process all requests within 1 business day. Many transactions are even faster, landing instantly depending on the method used.
Our terms mention that in some cases, it may take up to 2 business days (excluding bank processing times), though this is the maximum and not the usual experience. Most requests clear well within that timeframe, and we continue to make improvements to keep them moving as quickly as possible.
To follow this up directly, we’ve reached out via the Trustpilot review form to request your details. We’ll be happy to look at your case more closely once we hear back.
Best regards,
888Ladies Team.
Risposta di 888ladies
Hi Jamie,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
888Ladies team
Helpful and fun
6 febbraio 2026
Non scritta su invito
Risposta di 888ladies
Hi Sinead,
Thank you for highlighting the support you received. Our team works hard to provide clear, reliable service, and it’s good to see that reflected in your experience.
Your words will be shared with the entire team directly. Positive reviews like yours remind everyone of the value of their effort.
It’s motivating to know customers feel well looked after.
We’re pleased your time with us was so positive and appreciate your feedback.
Kind regards,
888ladies Team
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