The customer service is quick and…
The customer service is quick and responsive. Had an issue with the first order but they sent another canvas out and corrected the problem.
9 giugno 2020
Non scritta su invito
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Personalized Custom Wedding Gifts & Engagement Presents 6MERCH
Informazioni di contatto
Stati Uniti
- SUPPORT@6MERCH.COM
- 6merch.com
3,6
Nella media
11 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I tried to contact the company…
I tried to contact the company regarding my order. Response time was poor. I received my small blanket (check the size before ordering) before I received a response. I wanted to check the names I had put on it and sure enough I was missing one. That was my fault but wish my email was responded to so that wouldn’t have happened.
11 maggio 2020
Non scritta su invito
The t-shirt I ordered came right away…
The t-shirt I ordered came right away and was exactly what I expected. Good job. Thanks
15 febbraio 2020
Non scritta su invito
Customer service was excellent
Customer service was excellent. Had an issue with the address and the company went above and beyond to.get my item to the intended recipient.
4 febbraio 2020
Non scritta su invito
misprint
Only reason is because they show the shirt with the logo on front.. the one I received was printed on the back of the sweatshirt...costumer service or somebody on the company’s Facebook site seen I left a bad review complaining about this matter and they sent me a msg stating that it was probably because of the holidays that it somehow got printed wrong and said another one will be sent to me the right way and also said I would be getting a email with that confirmation but never received an email or the new sweatshirt the correct way... other then that my fiancé liked it but wishes the print was on the front as well.
21 gennaio 2020
Non scritta su invito
Risposta di 6merch
Hi Katrina! We checked and found that there was an error in the email support system! We have sent you an email to confirm, please check both your inbox and spam inbox. We sincerely apologize for this experience, we will fix it and try to improve our customer service better and better. Thank you for leaving the review.
Lack of communication, charged for the exact price...
Well I was very excited about this sweater, I’m proposing in less than a month. I had placed a restriction on my account that stopped PayPal from using my bank (hacked) and then got an email denying the purchase. I fixed it and they tried again, my bank account shows that it went through, later that day got an email saying that it wasn’t (I didn’t notice the email until about 3-4 days afterwards) checked my bank account and what do you know, the retried payment to 6merch was sitting right on top as paid. It’s been a few days and emailed the support to clarify things and have yet to get any response up to date. It’s stressful that on a big day what I felt was the perfect gift not being able to come in on time. Her bday is the proposal date and at this rate maybe I’ll get the sweater the day we get married. It would be nice if there were a phone number to call or just more promptness on their end to clear up any issues that day. Hope you guys got better luck than I did. I’ll post an updated review with what they have to say or if the business relationship is finished.
21 gennaio 2020
Non scritta su invito
Risposta di 6merch
Hi Ted! Can you provide the order number and email you used so we can double check and correct any errors? I am really sorry for this experience, sometimes there are some problems related to paypal and we have missed it. We will check and contact you shortly
Risposta di 6merch
Thank you for leaving a review. We will try harder to serve you the best we can in the future.
You want a review?
Asking me to rate you when I haven't even recieved what I ordered...... 🤦♂️
11 gennaio 2020
Non scritta su invito
Risposta di 6merch
We promise 4 days of production and 5 days of shipping (working days). Your order is processed on 07/01, so we apologize for sending your review opinion when you receive the order.
Quality and timeliness were superb!!!
11 gennaio 2020
Non scritta su invito
Risposta di 6merch
Thank you for leaving a review. We will try harder to serve you the best we can in the future.
They went way above and beyond to say…
They went way above and beyond to say the least.
11 gennaio 2020
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.