Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I Love 3WM - I think they are a great company to work with. Also I love working with Jamie in particular - he's very knowledgeable and always helpful.

Valutata 1 stelle su 5

Unfortunately the order did not arrive 4 days after receiving email confirming dispatch. Left message on ansaphone for someone to call me on Saturday morning . No callback , I had to make an ot... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We use 3WM Office Supplies Please, for all stationery and office furniture, etc. "Why?" you ask - 5 reasons why below: 1. Competitive prices 2. Good customer service 3. Wide range of stock to ch... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Purchased an office chair from Amazon supplied by 3WM and, just after a year, the gas lift failed. I phoned the company to source a replacement part and found out it came with a 2-year guarantee, so t... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di fornitura per uffici
  2. Fornitore di prodotti per la pulizia
  3. Fornitore di attrezzature per l'ufficio
  4. Negozio di mobili per uffici
  5. Attrezzature e forniture per la stampa
  6. Fornitore di attrezzature per la stampa

Scritti dall'azienda

3WM Supplies is a part of the Paperstone family. Specialising in the efficient supply of a huge range of high quality office and business supplies at excellent prices. We supply from an online catalogue of over 100,000 products to the United Kingdom on a next day delivery. Our catalogue covers areas of business such as office stationery, office furniture and seating, technology, printing, packaging & mailing, PPE and so much more. If you can't find what you're looking for on our website, please just get in touch. We set ourselves the very highest targets and invest continuously in the improvement of our systems, standards and processes; always striving to achieve the very best possible service with full satisfaction. We are always delighted to receive feedback from our customers, particularly when they feel we could be doing something better. We are also always ready to step up to the mark in the event that we may get something wrong. We hope that you will find us efficient, friendly but professional, and capable so you can come to rely on us to satisfy your office needs. If we can help in any way at all please just get in touch. We're always ready to help!


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

115 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Speedy transaction

Speedy transaction, paper arrived in good condition

17 ottobre 2018
Non scritta su invito
Logo di 3WM Supplies

Risposta di 3WM Supplies

Many thanks Robin and welcome to 3WM!

If we can be of help please just get in touch ... we supply over twenty-five thousand products and are always ready to help.

Best regards
3WM Customer Care Team

Valutata 5 stelle su 5

Urgent Delivery

I contacted this company in urgent need of a next day delivery for our GP surgery and although I did not have account set up with them they went out of their way to accommodate my order, set our account up and had the item delivered the next day.
Excellent service, I will be using this company again

28 settembre 2018
Non scritta su invito
Logo di 3WM Supplies

Risposta di 3WM Supplies

.... and it was a pleasure serving you Rachael.

Thank you very much for taking time to give us such a positive review. It is always a boost for the team when we hear we got it right.

It will be a pleasure serving you in the future, please don't hesitate to get in touch with even the slightest query.

A big warm welcome to you from 3WM.


Best regards
3WM Customer Care Team

Valutata 5 stelle su 5

Excellent customer service experiance

Very quick delivery times, customer service is excellent, they keep you informed every step of the way and nothing seems to much trouble for them.

28 agosto 2018
Non scritta su invito
Logo di 3WM Supplies

Risposta di 3WM Supplies

Thanks Andy

Sincerely appreciate your taking the time to share your views.

Always good to read that we are getting it right for you. If there is anything more we could be doing for you please just let us know, it would be our pleasure.

Thanks & best regards
3WM Customer Care Team

Valutata 5 stelle su 5

Great prices and superfast delievry

30 luglio 2018
Non scritta su invito
Logo di 3WM Supplies

Risposta di 3WM Supplies

Thanks Nick

Pleased to read your opinion. Thanks very much for taking the time.

If there's any other ways we can help you, we would of course be delighted.

Best regards
3WM Customer Care Team

Valutata 5 stelle su 5

extremely fast service

extremely fast service
excellant quality of all products ordered
excellent back up service

24 giugno 2018
Non scritta su invito
Logo di 3WM Supplies

Risposta di 3WM Supplies

Hi Christine

Thanks very much for sharing your experience and views. It is very much appreciated.

I can see you have been with us over a year now ... thanks for all your business to date, we sincerely value your custom.

Best regards
3WM Customer Care Team

Valutata 5 stelle su 5

Excellent

Excellent. Package arrived in record time. Ordered late afternoon and arrived following morning well packaged

24 giugno 2018
Non scritta su invito
Logo di 3WM Supplies

Risposta di 3WM Supplies

Hi Sue

Really pleased we hit the mark for you and hope we may get the chance to do so again soon.

Sincere thanks from all the team.

Best regards
3WM Customer Care Team

Valutata 5 stelle su 5

Great service

Good product, delivered promptly with no problems at a good price.

All I could want!

21 giugno 2018
Non scritta su invito
Logo di 3WM Supplies

Risposta di 3WM Supplies

Hi Simon

Many thanks for your excellent, supportive review.

Much appreciated by all the team and we hope that we will have the privilege of serving you again soon.

Best regards
3WM Customer Care Team

Valutata 5 stelle su 5

All orders came on time

All orders came on time, were packaged well and of good quality.

14 giugno 2018
Non scritta su invito
Logo di 3WM Supplies

Risposta di 3WM Supplies

Hi Charles, Sheila

Thanks very much for taking the time out to give the feedback. Its sincerely appreciated.

Please don't hesitate to shout if there's more we can be doing for you. It would be our pleasure.

Best regards from all the team
3WM Customer Care

Valutata 5 stelle su 5

We have used them many times and always…

We have used them many times and always a good service at reasonable prices

6 giugno 2018
Non scritta su invito
Logo di 3WM Supplies

Risposta di 3WM Supplies

Hi Paul

Many thanks for your feedback. Very much appreciated.... as is your continued business.

It is a pleasure serving you.

Best regards
3WM Customer Care Team

Valutata 5 stelle su 5

I always find exactly what I want

I always find exactly what I want, at a good price and excellent quality.
Thank you

25 maggio 2018
Non scritta su invito
Logo di 3WM Supplies

Risposta di 3WM Supplies

Hi Janet

Thanks very much for leaving such positive feedback. Great to know we are hitting the mark for you. We sincerely appreciate your custom.

Hope you have a great bank holiday weekend!

Best regards
3WM Customer Care Team

Valutata 4 stelle su 5

Only thing I am disappointed in is in…

Only thing I am disappointed in is in the past we have had free next day delivery on orders over a certain value. This has now been stopped & charged for next day delivery without the option for a cheaper 2-3 day delivery.

11 maggio 2018
Non scritta su invito
Logo di 3WM Supplies

Risposta di 3WM Supplies

Hi Carole

Thanks very much for the positive review and for letting us know your thoughts on the delivery charges.

Unfortunately with the continued financial pressures on the market (largely driven by the weakness of the pound), we reached a position where we had to review all our costs, prices and the viability of supporting free shipping.

To sustain the free shipping model we would have had to increase our product prices across a catalogue of over twenty-thousand products and the mathematical modelling revealed that it was actually fairer and more advantageous to our customers to separate out the shipping charges and keep the product prices to the absolute minimum.

We do recognise that this model won't suit every customer (most notably the very low value orders) but we sincerely believe that we are better serving the majority of our customers through the transparency of separating the delivery charge out, providing next day services as standard and keeping the product prices as low as possible.

Of course, the shipping charge is often only a contribution ... when you look for example at an order for 20 boxes of padded envelopes (a very common requirement), it costs us many times more than the delivery fee we charge to deliver.

Sincere thanks again for your valued feedback Carole, we very much appreciate your custom.

Best regards
3WM Managing Director

Valutata 5 stelle su 5

Great choice and prices

Great choice and prices, fast delivery, could not ask for more!

3 maggio 2018
Non scritta su invito
Logo di 3WM Supplies

Risposta di 3WM Supplies

Hi Andrew

Lovely to read on a Friday morning ... thanks from all here!

If there's anything more we can be doing for you please just shout ... it will be our pleasure.

Best regards
3WM Customer Care Team

Valutata 5 stelle su 5

Well please with the service and next…

Well please with the service and next day delivery.
Prices reasonable, will use again, no problem.

3 maggio 2018
Non scritta su invito
Logo di 3WM Supplies

Risposta di 3WM Supplies

Hi Malcolm

Many thanks for taking the time to leave a review and express your satisfaction. It's much appreciated by all here.

Please don't hesitate to get in touch if there's more we can be doing for you. It would be our pleasure.

Kind regards
3WM Customer Care Team

Valutata 5 stelle su 5

Excellent Service throughout.

25 aprile 2018
Non scritta su invito
Logo di 3WM Supplies

Risposta di 3WM Supplies

Hi Nigel

Thanks very much for the positive review. Very much appreciated by all here.

A pleasure serving you.

Best regards
3WM Office Supplies Customer Care Team

Valutata 5 stelle su 5

As in the past several months a 1st

As in the past several months a 1st. Class service, delivery always on time.

13 aprile 2018
Non scritta su invito
Logo di 3WM Supplies

Risposta di 3WM Supplies

Hi Roddy

Thanks for the positive review. Sincerely appreciated by all the team.

Pleased to know we are hitting the mark for you and a pleasure serving you.

Best regards
3WM Customer Care Team

Valutata 5 stelle su 5

Excellent service.

Excellent. Fast delivery. Have used again and again.

13 aprile 2018
Non scritta su invito
Logo di 3WM Supplies

Risposta di 3WM Supplies

Hi Nigel

Many thanks for your strong feedback. Much appreciated.

Pleasure serving you!

Best regards
3WM Customer Care Team

Valutata 3 stelle su 5

Envelopes usually not sealed at the…

Envelopes usually not sealed at the bottom, need to sellotape all of them, customer service not very helpful after complain, but still the cheapest

13 aprile 2018
Non scritta su invito
Logo di 3WM Supplies

Risposta di 3WM Supplies

Hi Dorota

Thanks for your review.

I see you have placed 7 orders with us since January 2017 but I cannot see any customer service tickets as being raised against any of those orders (we open one whenever a customer reports a problem) and our system show no records of the envelope sizes & manufacturer that you have ordered being returned over the last 12 months. so I am unable to investigate further.

We would certainly like to get to the bottom of the problem that you report here. Normally we would swap out faulty products and return them to our supplier for investigation/rectification and this should have been offered to you instantly.

If you would like to get in touch with our Customer Care Team we would be more than happy to look into this for you. My sincere apologies to you that you did not experience a better level of service first time round.

Thanks & kind regards
3WM Managing Director.

Valutata 5 stelle su 5

Always an excellent and efficient…

Always an excellent and efficient service. Good quality items etc. Just a fraction of the price. 100% for service!!

13 aprile 2018
Non scritta su invito
Logo di 3WM Supplies

Risposta di 3WM Supplies

Hi Donna

Thanks for taking the time to leave such a positive review.

Always a pleasure serving you at Ramboll.

Best regards
3WM Customer Care Team

Valutata 5 stelle su 5

Fast value of branded products

Fast value of branded products. I keep going back to 3WM as they consistently deliver.

6 aprile 2018
Non scritta su invito
Logo di 3WM Supplies

Risposta di 3WM Supplies

Hi Simon

Thanks very much for taking the time to leave a kind review.

It is much appreciated by all here and it is a pleasure satisfying your requirements.

Thanks & best regards
Office Supplies Please Customer Care Team

Valutata 5 stelle su 5

Great service

Great service, fast delivery, keen prices and very helpful staff. What's not to like?

29 marzo 2018
Non scritta su invito
Logo di 3WM Supplies

Risposta di 3WM Supplies

Hi Phil

Thanks very much for taking the time to give such a positive review. Much appreciated by all the team.

We very much look forward to serving you again.

Best regards
Office Supplies Please Customer Care Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più