First time ordering from this shop, And will be my last time. I trusted the size measurements off their page it was 100% inaccurate the pants don’t fit, the size for the sweatpants where tight and itc... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I LOVE MY SUIT THIS 💩🔥, I'M GOING TO ORDER THE GRAY BUT I NEED A RETURN ADDRESS I ORDERED IT A SIZE TO BIG & NEED TO CHANGE TO A MEDIUM. SO CAN YOU TELL ME HOW TO RETURM IT FOR A MEDIUM & I CAN ORDE... Leggi di più
L'azienda ha risposto
My son is in love with his bag. I must say that the material this company uses on all their clothes, accessories, etc... are all high quality. Im so impressed. The leather on this 2tworld cross body... Leggi di più
L'azienda ha risposto
I was quite impressed with the tracksuit, the company is legit however the fact they do not offer refunds under any circumstance, only store credit or replacement is disappointing. I accidently ordere... Leggi di più
L'azienda ha risposto
3,3
Nella media
45 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 82% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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The quality of the material corresponds…
The quality of the material corresponds to the description on the website. But, the sizes of clothes are the bad experience I have had. I bought suit for my son which included hoodie and pants. And I choose Small size. When we got the order we realized that is too fit good , but bottom (pants) too small. I tried to contact support and asked for replacement or refund. I didn’t ask just refund based on the buyers rights (14 days of return without any reasons)
And in few days I got answer from support what they are not responsible for sizes because all sizing chart with measurements will be in the images and also in the fit guide below, as we ask you check the full product page, where the sections below also show all materials and styles for the given clothing.
So according to their statement customers just need to buy products first and if it is not fit, just buy another one to get the right size. Very weird service . Try to avoid this store in the future
9 aprile 2025
Non scritta su invito
Risposta di 2thewrld
Appreciate the detailed feedback and we hear you.
Sizing is the #1 area we're actively working to improve, including clearer guidance and a better return/exchange experience. That said, if the hoodie fit but the pants didn't, that's a real fit inconsistency we want to look into.
Send your order # to support@2theworld.shop and we'll see what we can do to get you in the right size. Thanks for the honest review, this kind of feedback is what helps us tighten things up.
not sure why people are calling them…
not sure why people are calling them scammers its amazing quality and came in about 2 weeks
1 febbraio 2025
Non scritta su invito
Risposta di 2thewrld
Appreciate you setting the record straight 🔥 Glad the quality and shipping both came through. Welcome to the fam.
Very poor service
Very poor service. I placed an order on 15th November, and it has still NOT been shipped. There is no response from customer services. These were Christmas presents and I can't get a refund to purchase something elsewhere. Absolute joke. Do not waste ur time or money
15 novembre 2024
Non scritta su invito
Risposta di 2thewrld
Christmas presents not arriving is a hard fail and we own that.
Send your order # to support@2theworld.shop and we'll personally pull it up and resolve it, whether that's shipping it now, replacing it, or sorting a resolution per our policy.
If customer service didn't respond originally, flag the original thread and we'll escalate it. We're here to close the loop.
This has to be one of the worst…
This has to be one of the worst websites I have ever ordered from, they lie about the delivery, so to start I ordered with normal shipping, I was told it would be with me in 6-8 days it’s now been 11 days and still haven’t received it so messaged them via customer support and I was told that it takes 2-6 BUSINESS WEEKS TO BE MADE, DELIVERED TO THE WAREHOUSE, PROCESSED AND DELIVERED, so I wanted to have a refund guess what, they don’t accept refunds never ordering from them again
28 novembre 2024
Non scritta su invito
Risposta di 2thewrld
Hear you, the gap between the shipping window and what you experienced isn't acceptable and we own the lack of clarity upfront.
Production and fulfillment timelines should be communicated clearly at checkout and we're tightening that. Send your order # to support@2theworld.shop and we'll see what we can do to make it right, whether that's expediting, swapping, or sorting a resolution per our policy.
Thanks for the honest feedback, it helps us fix what needs fixing.
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