1010boutique Recensioni 

254
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Excellent service from 1010 Boutique - the item I wanted was in stock and delivered about 24 hours after I placed the order

Valutata 5 stelle su 5

First time using 1010 Boutique. Special thanks to Nick Crampin for his excellent service which included help and advice and keeping me informed the whole time. When my order arrived it was very w... Leggi di più

Valutata 5 stelle su 5

I recently purchased a watch winder from 101boutique and did not really know too much about them and so had quite a few questions. Alistair was very patient, helpful and knowledgeable and kept me info... Leggi di più

Valutata 5 stelle su 5

I received outstanding customer service recently when I ordered a watch from 1010 boutique. After getting their advice on the phone, I placed an order online which was delivered securely less than 24... Leggi di più

Dettagli dell'azienda

  1. Negozio di orologi

Informazioni fornite da varie fonti esterne

1010 Boutique is a specialist stockist of Luxurious, High Quality Watch Accessories for Fine Time Pieces. Our Collection includes Watch Winders, Watch Boxes and Watch Rolls from leading brands.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

254 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(254)

6 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent all round.

Excellent - There was an issue with the computer system and I didn’t get an order confirmation email however when I called to query this the person who answered was very helpful and took all my details and passed it on to the relevant department, I got a call back within minutes of my initial call with an explanation and confirmation of my order, order arrived next day and was very well packaged, lovely item , excellent all round.

29 ottobre 2021
Valutata 5 stelle su 5

Great product

Loved my purchase which is for Xmas present ...delivery was quick although the driver could find our address and delivered it to a post office which was 10miles away from where we actually live
No fault of this company the fault lay with the delivery company

28 ottobre 2021
Valutata 5 stelle su 5

Purchase of Rapport watch box

The service from Alistair has been absolutely first class. His customer care is exemplary and I would not hesitate to recommend this company. I promise that you will not be disappointed if you use this company

19 ottobre 2021
Non scritta su invito
Valutata 2 stelle su 5

I was disappointed with this item I…

I was disappointed with this item I thought the personalisation would have stood out more and maybe done in silver. I don’t think it was worth £320

15 ottobre 2021
Logo di 1010boutique

Risposta di 1010boutique

Dear Kathy,

Thank you for leaving your review however I am very concerned to learn that you are not entirely happy with your product.

We strive to offer only the very best service to our customers and would welcome the opportunity to discuss this with you and see if we can help. I have emailed you so please feel free to reply to that or call me, whichever is easier for you.

I would just like to offer some explanation about the two points you raise:

As a business we conducted trials on various options of personalisation and after considering the feedback we standardised on Blind Debossing throughout our range as we believe it offers a subtle but personal addition to the product. I am sorry you find it too subtle but we do try and show a very fair representation of the marking on an image within the gallery on the product you selected. In this instance it matches the same process that manufacturer use for their logo on the roll too. I am not aware that we show any examples of Hot Foil lettering in silver or any other colour on the website.

The prices of all the products on our website are set by the manufacturers and we always sell at their suggested RRP. The product that you purchased is manufactured to a very high standard using genuine leather and suede and requires significantly more manufacturing time spent on it than a standard watch roll. I really am sorry that you don’t feel it is value for money especially if you have purchased it as a gift for someone.

Once again, we are sorry you are less than satisfied with your product and we would like the opportunity to discuss this with you.

Kind regards

Customer Services
1010 Boutique

Valutata 5 stelle su 5

1010 Boutique gave first class customer…

1010 Boutique gave first class customer service, above and beyond my expectations, with great attention to detail and communication, they listened to my requirements to provide an excellent selection process. Super fast delivery in sumptuous packaging complete with after care products and a super free gift. Such a good buying experience in every way, I would highly recommend them.

I’m delighted with the Classima 10335 watch I chose. It is of outstanding quality, exceptional and well balanced design, with a clear, at-a-glance dial which is exactly what I wanted. The styling is simple, with timeless yet contemporary elegance. I really enjoy wearing it.

9 ottobre 2021
Valutata 5 stelle su 5

Excellent Experience With 1010Boutique

I ordered a really high quality Wolf three-watch roll from 1010boutique which was significantly cheaper thqn I had found it anywhere else. The order was despatched really quickly and I was updated as to its progress every step of the way. It arrived well packaged and exactly as described - I will definitely use them again.

20 agosto 2021
Valutata 5 stelle su 5

Great service

Great service, delivery and high quality product. Emailed prompt delivery details and courtesy email to check on the product. Couldn’t ask for better service.

12 agosto 2021
Valutata 5 stelle su 5

Great customer service

The website was extremely informative in helping me make my choice of watch winder. A few days after placing my order, I also received a telephone call to confirm my order as there had been an issue with their emails. Alistair couldn’t have been more helpful and knowledgeable about the product. Customer service has been amazing and I’ve been kept up to date with the order. I explained that I needed the winder by Saturday for my husband’s birthday, so Alistair took the parcel direct to the delivery company in order for me to get it on time!

30 luglio 2021
Valutata 5 stelle su 5

Top service

Top service, great products, even initialed and got next day. If only all companies had this commitment. Well done in my faves list.

25 luglio 2021

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