The service is great and communication is clear, Sfundo, Shayne and Luke assisted with all my changes to the domain and emails i wanted to change
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Terrible experience, I tried to cancel a domain, you cannot do this via the dashboard. You have to request a cancellation. The domain parking and domain registration are in two places and the termin... Leggi di più
L'azienda ha risposto
Sfundo Mbambo was great at helping me solve a matter that i was struggling with. He spent quite a few minutes over the phone helping me, which was greatly appreciated.
L'azienda ha risposto
Our office emails stopped working through Outlook. With an email to 1-grid explaining the situation, we got a response from Shayne who gave us settings to use which surprisingly didn't need a tech ex... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We empower South African website owners and businesses to thrive online. Our platform delivers affordable web hosting solutions paired with exceptional support. From seamless domain registration to reliable hosting, robust security, and professional email services, we provide simple solutions for every stage of your business's growth.
Informazioni di contatto
360 Business Park, 8 Wessex Rd, Paarden Eiland, 7925, Cape Town, Sud Africa
- +27212001200
- support@1-grid.com
- 1-grid.com
3,2
Nella media
1K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 97% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Richard was very good and nice over the…
Richard was very good and nice over the phone he helped very quickly and easily.
3 ottobre 2024
Non scritta su invito
Risposta di 1-grid
Hi Sanmari,
We are so delighted to hear that we have delivered quick service that made things a little easier for you! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Great assistance from Lance .He…
Great assistance from Lance .He resolved my issues in no time .
27 settembre 2024
Non scritta su invito
Risposta di 1-grid
Hi Brian,
We are so delighted to hear that we have delivered great service in getting your issues resolved in no time! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Lance for his contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
RESOLVED - 3 weeks no response on Whatsapp
3 weeks no response on Whatsapp, email or website live chat. How are we supposed to get issues resolved?
Pathetic service. The chats just never get answered. No response to email. No response to whatsapp
========================================
UPDATE - 09 October 2024 - Issue eventually resolved Thanks Sonia, Natalie & Emraan.
You contacted me directly and put effort to resolve it. Problems come but can be resolved.
30 settembre 2024
Non scritta su invito
Risposta di 1-grid
Hi Taf,
Thank you for bringing this to our urgent attention. We're really sorry that you have not received the support required, and can understand the frustration that you are experiencing. We take these matters very seriously.
We're really sorry that this is negatively impacting you, and please know that I have escalated this to our Team, and will be attending to this as a priority.
I will also be in contact with you directly via email so that you have my direct contact details, and we can get your concerns attended to for you.
Looking forward to further connecting with you.
Warmest regards,
Natalie from the 1-grid Team
Great assistance from Linda in helping…
Great assistance from Linda in helping me set up the auto-responder.
27 settembre 2024
Non scritta su invito
Risposta di 1-grid
Hi Shelley,
We are so delighted to hear that we have delivered great assistance in getting your auto-responder set up in no time! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Linda for his contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard Assisted me in setting up my…
Richard Assisted me in setting up my email, Quick Fast.
Great Job!! Thanks Buddy
26 settembre 2024
Non scritta su invito
Risposta di 1-grid
Hi Fayaz,
We are so delighted to hear that we have delivered quick service in getting your email set up! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard helped me fantastically!!!
Richard helped me fantastically!!!
Super awesome service, thanks guys!!
26 settembre 2024
Non scritta su invito
Risposta di 1-grid
Hi Michelle,
We are so delighted to hear that we have delivered fantastic, super awesome service to you! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard Was a wonderful help ,great…
Richard Was a wonderful help ,great people skills and fast with his assistance. highly impressed.
26 settembre 2024
Non scritta su invito
Risposta di 1-grid
Hi Jenine,
We are so delighted to hear that we have impressed you with our wonderful help, great people skills, and fast assistance! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Sheet and Metal Engineering / Met Glique Commercial Products
Sheet and Metal Engineering - We have three domains and this morning we receive the following e-mail and I want to discuss this with the team:
Dear user,
Your mail account has automatically requested our mail server to block your SMTP from sending messages.
To confirm or reject this request, please log in and go ahead and confirm the details below.
Domain: metglique.co.za
Mail SMTP for:
SMTP: smtp.metglique.co.za
Al three our domains has been paid up till 2025
I phoned 0122001200 / 3 / 1 and the phone ringed for 10 minutes. I have tried 5 times.
Daleen Paulsen
Sheet and Metal Engineering / Met Glique Commercial Products
26 settembre 2024
Non scritta su invito
Risposta di 1-grid
Hi Daleen,
Thank you for bringing this to our urgent attention. We're really sorry that you have not received the support required, and can understand the frustration that you are experiencing. We take these matters very seriously.
We're really sorry that this is negatively impacting you, and please know that I have escalated this to our Team, and will be attending to this as a priority.
I will also be in contact with you directly via email so that you have my direct contact details.
Looking forward to further connecting with you.
Warmest regards,
Natalie from the 1-grid Team
Richard
Richard, thank you for assisting with my email. Service was good and fast.
26 settembre 2024
Non scritta su invito
Risposta di 1-grid
Hi Gerhard,
We are so delighted to hear that have assisted you with your emails, and that our service was good and fast! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
I was assisted immediately
I was assisted immediately, awesome service
23 settembre 2024
Non scritta su invito
Risposta di 1-grid
Hi,
We are so delighted to hear that you were assisted immediately and received awesome service! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have requested some additional information from you so that we can better understand your experience with us, along with your personal details such as your name, and/or email address that is registered with us.
That way, we can connect with you as a courtesy check-in as well, thank you for being part of the 1-grid family, as well as, recognise anyone specifically in our Team, or our Team in general for delivering great service to you.
We look forward to hearing from you soon.
Best regards,
Natalie from the 1-grid Team
thank you so much ,i have received great service from Zubenathi Mehlomakhulu ,my issue was resolved .thank you for your patience and kindness
19 settembre 2024
Non scritta su invito
Risposta di 1-grid
Hi Nokuthula,
Thank you for bringing this to our urgent attention. We're really sorry that you have not received the support required, and can understand the frustration that you are experiencing. We take these matters very seriously.
We're really sorry that this is negatively impacting you, and please know that I have escalated this to our Team, and will be attending to this as a priority.
I will also be in contact with you directly via email so that you have my direct contact details.
Looking forward to further connecting with you.
Warmest regards,
Natalie from the 1-grid Team
I just want to thank Richard for his…
I just want to thank Richard for his help, he assisted us with our emails and sorted it out after we struggled with our emails for over a week long. Thumbs up to Richard
19 settembre 2024
Non scritta su invito
Risposta di 1-grid
Hi Systeq,
We are so delighted to hear that we managed to help you when you needed it the most! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard was very patient and assisted…
Richard was very patient and assisted to resolve my issue in no time at all. He is extremely competent and very professional. thank you Richard for providing awesome service regards Maria
17 settembre 2024
Non scritta su invito
Risposta di 1-grid
Hi Maria,
We are so delighted to hear that we delivered patient, competent, and very professional customer service to get your issue resolved in no time! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
5 star rating!
Richard was very helpful in assisting with my email domain synchronizing issue. He talked me through the process, kept me updated as the process was going on and he resolved my issue while educating me at the same time. 5 star rating!
17 settembre 2024
Non scritta su invito
Risposta di 1-grid
Hi Abu,
We are so delighted to hear that we delivered 5-star service to you! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard
Richard
kind helpful client assistance provided an excellent job to tackle the issue .
16 settembre 2024
Non scritta su invito
Risposta di 1-grid
Hi Geno,
We are so delighted to hear that we delivered kind, and helpful service while getting your problem sorted out efficiently! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard was extremely helpful
Richard was extremely helpful, friendly and sorted my problem out in no time.
13 settembre 2024
Non scritta su invito
Risposta di 1-grid
Hi Kim,
We are so delighted to hear that we delivered extremely helpful, and friendly service while getting your problem sorted out efficiently! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Very knowledgeable and helpful service…
Very knowledgeable and helpful service from 1-grid and patient expert assistance from Peter Hoffman.
12 settembre 2024
Non scritta su invito
Risposta di 1-grid
Hi Paul,
We are so delighted to hear that we delivered knowledgeable, helpful, and patient expertise to you! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Peter for his contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Risposta di 1-grid
Hi Just Great Imports - Murray PA,
We are so delighted to hear that we delivered excellent customer service! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his invaluable contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard thank you so much for your…
Richard thank you so much for your assistance with our outlook issue.
Matter was resolved quickly and I appreciate your patience and time.
9 settembre 2024
Non scritta su invito
Risposta di 1-grid
Hi Candice,
We are so delighted to hear that we resolved your matter quickly, and that we got your Outlook issue solved!
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his invaluable contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard
Richard
I've received such great service from Richard. I am satisfied. Thank you so much.
6 settembre 2024
Non scritta su invito
Risposta di 1-grid
Hi Funeka,
We are so delighted to hear that we delivered service that great and satisfying!
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his invaluable contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.