You Know Who's Recensioni 

3657
TrustScore 4 su 5

4,2

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The cushions/pillows were fabulous, great price for quality items. The waistcoat fitted well. Any issues are always dealt with efficiently. Bit of a shock to suddenly have to pay postage, did not see... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Some excellent items for a fraction of the original price. Satisfied with all of my items and the order has always been correct. Usually postage is super speedy but my last parcel there was a longer w... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Happy with first order , however can’t review second order as have not received yet . The reason for delay is warehouse move , but after my order which I was informed would be delayed , I was sent... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Excellent prices.Delivery took a long time. Some items returned, refund given very quickly. Will buy from here again but could I suggest that the composition of the garments are given. I cannot wear... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento donna
  2. Negozio di abbigliamento

Informazioni su You Know Who's

Scritti dall'azienda

High street brands for less.

You Know Who`s offers branded products, such as clothes and homeware, for discounted prices. Clothes ranges from ladieswear, menswear, kids clothes, school wear and so on.

Products are available both online and in a physical You Know Who`s shops across United Kingdom.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

4K recensioni

5 stelle
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Ha risposto al 70% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(3657)

236 recensioni negli ultimi 12 mesi

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Valutata 2 stelle su 5

RETURNS

Ordered two tops in an 18 and a large size - these did not fit so requested 'how to return' a fortnight ago. These clothes did not even fit a size 16 friend. No response so take it they do not accept returns on the cheaper items. Bad business.

20 luglio 2026
Valutata 1 stelle su 5

Terrible experience with delivery…

Terrible experience with delivery service.
They ring with a random number, without prior notice if not answered refused to deliver parcel. Poor communication regarding delivery time.
This has put me off to purchase again with YKW. Still awaiting my parcel.

3 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

I've ordered from them before and have…

I've ordered from them before and have always been pleased with how my items have been packed. However, this time I was very disappointed.
The two pillows were packed well in cellophane , but the bath towel and short-sleeved cardigan appeared to have just been thrown into the parcel. They arrived so badly creased, including the little short sleeved cardigan , which now I will have to try and get the creases out which wasn't what I expected.
I hope the company will take a little more care with packaging clothing and textiles in future, after all it still cost money even though the items are cheaper .

27 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great customer service

Great customer service
Recieved my 1st order and one item was missing, I emailed and with in 2 days it was sent to me. The quality on the clothes I had was fabulous and the prices so cheap. May take a little longer to deliver but worth the wait. I will be ordering from them again

10 luglio 2026
Non scritta su invito
Valutata 2 stelle su 5

Always something wrong

I don’t know why I keep ordering from here because I’ve ordered probably 10 times and had 1 or 2 orders that were correct!
Items missing, wrong sizes, this time I’ve got a missing t shirt I ordered for my daughter …they don’t even put a note or anything in to tell you things are out of stock or missing, youve got to be psychic or chase them which takes ages to get a response.
One upset little girl that wanted that top for her holiday!

8 luglio 2026
Non scritta su invito
Valutata 2 stelle su 5

Delivery took a while

Delivery took a while. The items I ordered were From clothing companies that I’ve never heard of. Clothing quality was cheap too. I’m not sure where the items are stored but there was a very weird smell coming from them. Sizing was off, I’m a size 10 and ordered one dress in a 12 but still too tight. Won’t be using again .

7 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

I asked you cancel an order but instead…

I asked you cancel an order but instead I have an email saying you're dispatching it. Where is your customer service?

3 luglio 2026
Non scritta su invito
Logo di You Know Who's

Risposta di You Know Who's

Thank you for your review, unfortunately you were reaching out to our customer service team regarding cancelling your order during our out of office hours. Our customer service team are available 8-4:30 Monday to Thursday and 8-2 Friday. We aim to respond to emails at the earliest convenience however this can take up to 48 hours during busy periods.
We aim to cancel orders on request however if they have entered the processing stage this is not always possible.
We do also have a free 14 day returns service.

If you need any further assistance with this order please contact customer services.

Valutata 4 stelle su 5

Great company some good quality bargains!

Some excellent items for a fraction of the original price. Satisfied with all of my items and the order has always been correct. Usually postage is super speedy but my last parcel there was a longer wait. Will keep using you know who's and I would recommend.

19 giugno 2026
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Risposta di You Know Who's

Thank you so much for your review! We're thrilled to hear you had a great experience with your online order. We truly appreciate your support and look forward to serving you again soon!

Valutata 1 stelle su 5

WHERE ARE THE GOODS I'VE PAID FOR?

Despite sending messages no communication regarding the items I've paid for. Items havent even been prepared for despatch. No number to ring only a little box to send messages which are ignored.
If I dont receive the goods or a refund I'll be taking this to Trading Standards.

27 giugno 2026
Non scritta su invito
Logo di You Know Who's

Risposta di You Know Who's

We're very sorry for the frustration caused and sincerely apologise for the delay. We're currently experiencing an exceptionally busy period, which has unfortunately affected our usual quick dispatch and response times. We've checked your order, and your parcel is due for delivery today. Thank you for your patience, and again, we're sorry for the inconvenience caused.

Valutata 5 stelle su 5

Ordering was easy

Ordering was easy, delivered on time and in good condition. Product quality was very good.

19 giugno 2026
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Risposta di You Know Who's

Thank you so much for your 5-star review! We're delighted to hear you had a great experience and really appreciate your support.

Valutata 5 stelle su 5

Easy site to use

Easy site to use. Arrives quickly. Good quality items. Packaged well.

19 giugno 2026
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Risposta di You Know Who's

Thank you for your wonderful review! We really appreciate your kind words and your support. We look forward to serving you again in the future.

Valutata 5 stelle su 5

Great company,delivery when stated

Great company,delivery when stated
Lots of products,great value for money

19 giugno 2026
Logo di You Know Who's

Risposta di You Know Who's

Thank you for your fantastic review! We're delighted your order met your expectations. We truly appreciate your custom and look forward to serving you again.

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