G Hickman was friendly, efficient & constructive with his ideas & insight into what my odd-shaped kitchen have as design features. I couldn’t have asked for more, he went above and beyond a routin... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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G Hickman was friendly, efficient & constructive with his ideas & insight into what my odd-shaped kitchen have as design features. I couldn’t have asked for more, he went above and beyond a routin... Leggi di più
L'azienda ha risposto
Swapped agreed installation dates after taking payments. Withheld some terms and conditions by putting them on a separate contract not shared at point of sale. Multiple payments of hundred... Leggi di più
L'azienda ha risposto
Unfotunately I had lost all infoemation regarding my Wren Kitchen purchase due to a lap-top glitch, so when a problem in the form of a broken hinge, l had to ask CS for help. A very helpful call ha... Leggi di più
L'azienda ha risposto
From the first time we walked into the showroom in Hemel Hempstead and met our salesman, Abu, until delivery of our kitchen and appliances we have had nothing but first class treatment from Wren. We o... Leggi di più
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The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, Regno Unito
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Paul D was professional and incredibly friendly. I’m extremely happy with his visit - he even told me what to expect with my design appointment and answered any questions I had! Brilliant service

Risposta di Wren Kitchens
Had a home measurement by A Afzal, great mannerism and very efficient! Now looking forward to the design stage
Measuring up of kitchen and bedroom units - Gary Hicknan who came to measure up had good communication prior to arrival. Was well presented, polite & explained what he was doing.
Lee Albrow was very polite and on time when he came to measure our bedroom. He even gave us a courtesy call 30 minutes before arrival which was extremely helpful.
Thank you
Thandazani Moyo was very thorough and friendly. Very good representative of the business.
Duncan mcguire was punctual, polite and efficient. He seemed very capable and thorough.
it was a good experience I had today with this gentleman with with the name C Cale, he was very professional and so good with his job he knew what he doing. you definitely need to keep people like him in the business.I just wanted to appreciate him and give him a feedback.
Our delivery was on time, quick and well organised. Mitchell and Toby were a delight. Both working brilliantly as a two man crew, both respectful, courteous and professional. Job done. Thank you,
David.
The work on our kitchen started on June 1st and we've had to move out of our house as we've been without working kitchen facilities for 8 weeks.
We have incurred damage to our personal items including having the kitchen table used as a work bench and worktop glue all over brand new floors we have just installed.
We were told the installation would take 3 days, plus 2 weeks for the worktops but it's taken 2 months and we are still dealing with issues.
The customer service are impossible to get hold of and you have to sit on the phone for 40+minutes each time. To me this indicates I am not the only one experiencing issues.
Each workman only knows how to their exact job for example with the splashback we've had to get electricians in multiple times to get the sockets put on / taken off and then put back on again.
The handles arrived with the wrong screws which we've had to buy and fit ourselves.
We've had appointments rescheduled due to issues with their measurements.
All in all it has been an expensive and stressful experience, forcing us to move out for 7 weeks.
I am still arguing with them for resolution and compensation but the best I've been offered so far is £200 (which won't even buy us a new table to replace the one they have destroyed).
I spoke to Samuel who was very helpful in finding me a replacement induction hob at a discounted price he also helped me make payment as my phone was not letting me open my windows also the banking app never went through so I payed over the phone to Samuel who was fab thank you
I really can't call it an experience!
D Maguire was friendly polite and efficient. Thanks Julia
Robyn & Neil were brilliant, when two big deliveries turned up at the same time they were so patient and helpful and stacked all parts of the delivery carefully , Thankyou guys so grateful for your patience.
Just had my new kitchen delivered the delivery drivers were amazing really happy and helpful
Jordan was fantastic today,, really helpful and professional.
Thanks Jordan 👍👍
S Jeff’s was very helpful and efficient
Joseph was very helpful in arranging a refund for our induction hob. Wren was out of stock of our original model, and he made the return process straightforward when the replacement didn’t meet our needs.

Risposta di Wren Kitchens
Clear communication through, very professional and polite.
Also very punctual.
Was visited by O Firouzia.
Thank you

Risposta di Wren Kitchens
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