My enquiry today was dealt with by Samuel Budu who I would happily recommend to anyone. He was courteous, friendly and gently walked me through the process in a most professional manner. On my losi... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
My enquiry today was dealt with by Samuel Budu who I would happily recommend to anyone. He was courteous, friendly and gently walked me through the process in a most professional manner. On my losi... Leggi di più
L'azienda ha risposto
We worked with Tate Johnson to design our kitchen. He didn’t rush us and it was good to see the actual feel and colour of the cabinets. He helped us maximise the cupboard space we asked for and recom... Leggi di più
L'azienda ha risposto
We’re going through the process of ordering a kitchen and bedroom which has been initiated through Natasha Milne at the Durham store, who I believe is new to the company. She has been very accommodat... Leggi di più
L'azienda ha risposto
From start to finish Tate at Wren Dundee made things so easy and straightforward. Design is exactly what we wanted, Price beat everywhere else, delivery was fast and flexible to our needs. Comm... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Scritti dall'azienda

The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Lee Mills came to do the survey and measuring. Really helpful and chatty, very knowledgeable and was able to help answer questions about the process. Next step is design so hopefully that is as good

Risposta di Wren Kitchens
Friend recommendation.
Several months after receiving our kitchen and many calls and email later, we have still not received our friend recommendation vouchers. We have been past from pillar to post and promised on many occasions that they have been authorised, but still not received anything.

Risposta di Wren Kitchens
R Barkley - Arrived on time and service was pleasant and advisory when asked

Risposta di Wren Kitchens
Spoke to Jordan D following issues with kitchen order
Dealt with very quickly and professionally and customer service from him was excellent
Very helpful

Risposta di Wren Kitchens
Polite and helpful, dealt with query very effeciently.

Risposta di Wren Kitchens
I had a great experience getting my kitchen measured today. S Jeffs was punctual and even called me prior to visiting to let me know his ETA. He explained the process and what I need to do going forward.

Risposta di Wren Kitchens
J braker came to my house today to measure up for my kitchen he was very polite and friendly and very efficient, he is an asset to your company

Risposta di Wren Kitchens
Tim Marks came to survey and measure the kitchen. He was very friendly and professional and great communication as to when he would arrive.

Risposta di Wren Kitchens
Robyn and Neil were Amazing!
Absolutely fantastic service today from Robyn and Neil, polite, friendly service. The communication was excellent and we received prompts to when they would arrive.
Really considerate of our home and ensuring nothing was damaged during the delivery.
Can I say an asset to your company and lovely people.

Risposta di Wren Kitchens
T moyo
Well mannered throughout. Thoughtful about removing shoes during his visit. Took time to complete the measuring.

Risposta di Wren Kitchens
We found Natalie more than helpful, her professional manner and knowledge was only surpassed by her patience and understanding of the situation to which she has resolved with common sense and I have faith that any other hiccups will have a satisfactorily outcome.

Risposta di Wren Kitchens
I had to call Wren customer services as the vinyl has been separating from the wood on the majority of the doors and frontings to the kitchen I had fitted in 2019. I spoke to Donna who was tremendously helpful, patient and reassuring. Donna arranged a video call (which was made very easy - speaking as someone not particularly tech savvy). This allowed me to visually show her the issues I had. As per their warranty there was no problem replacing the items and I can now look forward to a full set of new frontings and doors. My warranty does not cover fitting, however, due to the extensive nature of the problem with the original kitchen, Donna was able to secure a substantial contribution to the costs of the fitting that will have to be done. Overall, Donna made the experience stress free and easy, I am very grateful for her calm and reassuring manner, I felt throughout that she was genuinely interested in resolving my issue, which she did fully.

Risposta di Wren Kitchens
Craig Prewer did a great job of the measuring up and was helpful, friendly and knowledgeable. It was a pleasure to meet him.

Risposta di Wren Kitchens
Things go wrong sometimes, how a company responds is crucial.
Thanks to Customer Services (Honey) for assistance today, timely and effective resolution.

Risposta di Wren Kitchens
My second order with Wren. The first was the new kitchen. Wow! So many compliments. 4 years later after moving home we have had our second order fitted by Wren. This time it’s for our dressing room. Another Wow! Well done Wren.

Risposta di Wren Kitchens
I can honestly say Wren has been the worst company I have had the misfortune to deal with in my 63yrs. I had issues with the planning stage and that in itself should have raised a red flag. I have paid over £30,000 cash and am at the end of week 6 of installation and am sitting with an exposed sink unit because I have been sold a sink and unit that is not compatible and this was only highlighted after it was installed. I’m sick trying to get it resolved and nobody in Wren gives a straight forward truthful answer. I’m still sitting with this.
I’m also sitting with a cooker hood installed but can’t use as they forgot to wire it up over a week ago. I was told they would be here after 8am yesterday to sort issue and guess what!! Surprise surprise, no show and that has been the consistent practice since day 1 of installation.
I’m also sitting with a whole load of rubbish waiting to be uplifted and it’s still not been lifted.
They are shocking and the after sales service is terrible. I can honestly say if I had to list the issues we’ve had I would run out of space. They have taken all joy out of getting a new kitchen as it has caused nothing but stress and grief.

Risposta di Wren Kitchens
Natalie has been so helpful ringing me to check on progress and sorting out any issues very promptly and efficiently.

Risposta di Wren Kitchens
I was changing a part of my original design to suit something that wouldn’t work. Jack on your customer service team, couldn’t have been more helpful, friendly and quick to understand. Great service!

Risposta di Wren Kitchens
Micheal Herdman came to measure my kitchen. I felt very comfortable with him in my home. He was very respectful. Even asked if i wanted him to cover his shoe's before entering my home. We chatted and he explained everything. Very happy

Risposta di Wren Kitchens
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.