Vets Now Recensioni 

Having had two dogs with the same condition over the previous week we knew what had worked for them, from our own vet.
The vet we saw would not proscribe what we wanted and was sending us away with nothing other than confirming what were were doing was right, all for the privilege of paying £300 plus, we declined the consultation and was not charged for the consultation as suggested by the vet.

Missed, what my vet nurse noticed by us just walking into the practice. Didn’t feel listened too and disappointed by my complaint after. Likely my dog came to more harm by continuing to walk and jump.

The insurance aspect is a mess. I am getting email after email to fill out this and that after I was told you would be handling the claim.

The kindness and understanding we received along with their expertise and care was amazing

The vets was very caring and professional with my dog. She also gave me useful advice. All the staff were friendly and helpful. Would definitely go to them again.

I had to take my dog to this vet as she was bleeding badly from her mouth after having an extraction earlier in the day. We were greeted and the vet saw my dog straightaway. She had to be stitched to stop the bleeding. My dog was very well looked after and they even took the time to cleanse her of all the blood she had on her. Everything was explained in full detail

Super friendly staff and plenty of time spent on the diagnosis and discussion.

Transparency in prices , quick appointment and assessment of the situation .
No pressure for the additional tests which we wanted for peace of mind

Seen promptly and our cat was given good care and compassion. Only negative was the excessive out of hours fee.

Speed of response

Excellent service…treated me and my little dog really well. Did a great job and were reassuring and helpful

Excellent service from a very knowledgeable and caring team. The best! I can not fault them at all in their service very professional. Highly recommended.

Very efficient

Excellent service, my pet was seen within a half an hour from initial call. The call handler was kind and sympathetic that my cat had been injured and needed urgent help. Also helped me calm down and gave me reassurance the cat would receive care asap.

Unfortunately I don’t think the vet knew much about guinea pigs and so he deteriorated significantly overnight and by the time he reached another vet in the morning, couldn’t be saved. I don’t feel it was helpful or value for money.

Dedicated staff ..reassurence .efficent .very friendly ..100%. Recommend ..

The staff and treatment we received was fabulous
£302 before even being seen is extortionate.

I cannot thank the team enough for the exceptional care they gave to my dog. Every member of staff was kind, compassionate, professional and genuinely caring.

They took the time to explain everything clearly, treated Doris with such love and respect, and made a difficult time so much easier for us.

Their dedication, empathy and expertise were outstanding. I felt completely supported throughout, and I will always be grateful for the care Doris received.

A truly amazing veterinary practice that goes above and beyond for both pets and their owners. ❤️🐾

Can’t thank the vet who saw my pup enough for being so kind and patient. She was extremely knowledgeable and gave us time to think as well as talking us through everything and answering all our questions. I don’t think she realises how amazing she is and how much she helped us in a stressful time

We could not have been better looked after when we just turned up with our young Labrador. The reception staff were amazing and saw a vet within minutes. Our dog had to stay in over night and we received regular updates which was very reassuring. 1st class service.