I was so happy that Vets Now have a professional team able to help on a Sunday. Emergency appointment arrange. We was at site within the hour. Assessment carried out by vet and medication issued. Repo... Leggi di più
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Scopri cosa dicono le persone
Our first time using this service. Consultant thorough and explained pros and cons of ccl surgery on our semior dog. Felt that cost was also a priority in their consultation. Will review again when su... Leggi di più
Cat and beth always take such care in assessing both my elderly jack russels rhry listen and think through everything. We all feel very safe and confident with them, esprcialky at such a stressful ti... Leggi di più
L'azienda ha risposto
Its ones nightmare when your beloved pet gets ill out of hours. We were referred to Vets Now in Hadley, Shropshire. Met at the door by a very kind associate. Our concerns regarding Toby were a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Vets Now
Scritti dall'azienda
Find An Emergency Vet
Pet Care Advice
Customer Hub
About Vets Now
Pet emergencies can happen at any time – including when your regular vet is closed.
That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.
Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.
Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.
We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.
Informazioni di contatto
Penguin House, KY11 8SG, Dunfermline, Regno Unito
- 01383 223902
- enquiriesteam@vets-now.com
- www.vets-now.com
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First impressions
Our first time using this service. Consultant thorough and explained pros and cons of ccl surgery on our semior dog. Felt that cost was also a priority in their consultation. Will review again when surgery completed.
Vets Now 100%
I was so happy that Vets Now have a professional team able to help on a Sunday. Emergency appointment arrange. We was at site within the hour. Assessment carried out by vet and medication issued. Repot completed and sent to our insurers before we departed. 10 / 10.
The vet was very nice and reassuring…
The vet was very nice and reassuring and made us feel at ease
Potrebbe usare l'IA per rispondereMostra di più
Exuberant fees out of hours
We went to the surgery out of hours as our dog was showing signs of heat stroke. We were made aware of the cost of the fee £313.50 but felt we had no choice. However we were then charged £88.80 for a bottle of Metacam we could purchase from our local vet for £17. I think this is really unfair. We were with the vet for less than 20 minutes how is this fair and justifiable? It's a shame when the vet who helped Bertie was lovely to be hit with such a huge bill.

Risposta di Vets Now
I had my Husky Dog Maya to out of hours…
I had my Husky Dog Maya to out of hours . She was 12 blind brain tumour end stage renal failure .She was poorly sick etc . I was given the appropriate advice treatment for her from staff & Vet was brilliant . The vet told me that she didnt have long left . They got everything 100% spot on . Sadly Maya did pass away on 16th July 2026 as advised within that few weeks period . Thankyou to everyone involved in treating her . I got that few weeks to make memories and say a proper goodbye . A lot of folk never get that and I feel fortunate to have got that time .

Risposta di Vets Now
It was superfast service but unsure all…
It was superfast service but unsure all was done that could have been done as my cat still isn't weight bearing on that leg.

Risposta di Vets Now
ADMINISTRATION AFTER VERY SLOW.
OUT OF HOURS SERVICE VERY GOOD BUT ADMIN AFTER SLOW.
WE PAID UP THAT NIGHT £506.33 22.07.26
BUT STILL AWAITING AS AT 06.08.26 YOU TO CONFIRM BACK TO OUR INSURERS.... FOR WHICH WE PAID YOU A £33 ADMIN FEE .. WE ARE DESPERATE FOR THESE MONIES HENCE WHY WE PAY A PET-PLAN POLICY

Risposta di Vets Now
The vet Annedine & head nurse Emily …
The vet Annedine & head nurse Emily were amazing
They were very patient as I was a total wreck they were both overly helpful & kind at the clinic
The vet was very thorough & gentle with my poorly dog
They were both amazing as it was early hours of the morning

Risposta di Vets Now
The vet had no interactive skills
The vet had no interactive skills. She was rude in the way she approached us like we were wasting her time. She also said our dog needed treatment but they did not have any. She then said she could prescribe some cleaning solution for our dogs sore but we could just get some off amazon. I found her unprofessional with a poor manner.

Risposta di Vets Now
Vets Now
Vets Now, was a brilliant service, we were seen really quick, when we arrived at the vets the staff were so lovely and put us at ease. Luckily our dog was okay in the end but the nurse we saw was really lovely with our dog. Thank you for a brilliant service.

Risposta di Vets Now
Thank you to the Sheffield pdsa…
Thank you to the Sheffield pdsa hospital for a midnight emergency. Amazing staff. So kind and caring.

Risposta di Vets Now
Vets now
The vet, identified the problem quickly and took our puppy into surgery with no hesitation. We were updated about the out come and post surgery, along the way.
Very good care pathway and aftercare. Thank you so much to the team. Would recommend for out of hour emergency.

Risposta di Vets Now

Risposta di Vets Now
Receptionist very helpful and…
Receptionist very helpful and welcoming. Vet seemed rushed and didn't really put me at ease. Seemed annoyed to be there.

Risposta di Vets Now
Experienced and Kind
The staff are incredibly friendly , comforting and show they are competent and experienced. They treated Errol so fast and made sure we knew what was going on every step of the way, even for a non life threatening but very painful injury like the one our dog managed to inflict upon himself.

Risposta di Vets Now
Cannot rate these guys highly enough
Cannot rate these guys highly enough. The people were kind, helpful, friendly and very professional. The facility was spotless. I have absolutely nothing negative to say. Thank you for looking after my little boy.

Risposta di Vets Now

Risposta di Vets Now
Excellent emergency care
When you have pets that you love and want to look after it is essential there is somewhere you can take them in an emergency.

Risposta di Vets Now
Rapid
Rapid. Calming. Knowledgeable. What more do you want at an emergency vets.
It’s not cheap. But you get what you pay for.

Risposta di Vets Now
Cat and beth always take such care in…
Cat and beth always take such care in assessing both my elderly jack russels rhry listen and think through everything. We all feel very safe and confident with them, esprcialky at such a stressful tim. Thamkyou Chrissie, Mr Darcy and Danny Smith

Risposta di Vets Now
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