The Customer service was good, we had a good time overall, The kids had fun bowling and playing around, i could see the excitement on their faces and just wanted to grab all of the experience lol! The... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The Customer service was good, we had a good time overall, The kids had fun bowling and playing around, i could see the excitement on their faces and just wanted to grab all of the experience lol! The... Leggi di più
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Enjoyed the bowling but checking in after pre payment seemed to take ages as had to queue as people were having to pay for various different activities & only one person serving. The bowling lane we... Leggi di più
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It was really easy to book online, and when we arrived, it was a pleasant surprise to know that, with our flat trainers, we could wear our own shoes too! The lane was ready and waiting, the touch-sc... Leggi di più
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Booking info advised one person would be attending in a wheel chair. When I attended the booking desk I asked which lane was suitable and was advised all lanes fully accessible. Also was told disabil... Leggi di più
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Tenpin Coventry is easy reach from Coventry city centre, Kenilworth, Rugby and across the West Midlands. With modern bowling lanes and lane lighting, we’re a great spot for families, groups and student nights in one of the Midlands’ biggest cities. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Coventry, sorted.
Crosspoint Business Park, Olivier Way, Coventry, CV2 2SH, Coventry, Regno Unito
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Had a lovely time with my football team they all loved the arcade aswell as the bowling
I ordered some cheesy curly fries which took near an hour to arrive as I had to go to the bar to find out where they was as I ordered on my phone

Risposta di Tenpin - Coventry

Risposta di Tenpin - Coventry
Service very slow, drinks ordered at the ally took 30mins to arrive and only then because I went to the reception.

Risposta di Tenpin - Coventry
I like the place a lot, played bowling and enjoyed it.

Risposta di Tenpin - Coventry

Risposta di Tenpin - Coventry
Past 3 times I have gone here there has been a problem, the recent one was yesterday, I started playing and 3 bowls into our game we got replaced, the staff don’t seem to care about their customers and are usually rude. We had to wait another 10 mins for another lane as the staff think certain customers are more important. Very disappointing.

Risposta di Tenpin - Coventry
Ordered food when we arrived, still didn’t come after playing 3 games of bowling so had to cancel it as we couldn’t stay any longer

Risposta di Tenpin - Coventry
They change everything inside with a new design that’s just perfect. Can’t wait for the world cup to join for a few drinks

Risposta di Tenpin - Coventry
Very poor table service..I actually ordered food... I was totally ignored..thankfully I was given food by the customer s who were ordering for a big group

Risposta di Tenpin - Coventry
Was not explained that there was a max of 6 players to a lane, as there was 7 in our group we had to have 2 lanes. One of the screens was not working, no staff near the lanes, had to walk to the other end of the building to get resolved. Toilets also positioned quite a distance from the bowling lanes.
Ordered food via the qr code, wrong food delivered, drinks didn’t arrive.

Risposta di Tenpin - Coventry
It was for kids and side guards were no working on the slot.

Risposta di Tenpin - Coventry
Shocking, staff didn’t care, service was slow, machines not working, darts wasn’t working some of the time, dirty plates and glasses everywhere. Had to clean up our bowling lane from the previous people. Food took ages to come out, ordered drinks through the app, absolutely pointless as had to go up to the bar to get them. Machines not printing tickets, machine broken to count your tickets. Machines just a blatant scam for like 10 secs of play for a quid. Yeah won’t be going back anytime soon.

Risposta di Tenpin - Coventry
Came with my friends and enjoyed a lot. The team was amazing! So helpful staff.

Risposta di Tenpin - Coventry
The Customer service was good, we had a good time overall, The kids had fun bowling and playing around, i could see the excitement on their faces and just wanted to grab all of the experience lol! The staffs were welcoming and concerned about our wellbeing, Cheers Guys!

Risposta di Tenpin - Coventry
Expensive for an hour session. Not enough staff on reception. The screen to enter our names played up and would not allow us to enter all of our names so ten minutes taken off our play time sorting that.

Risposta di Tenpin - Coventry

Risposta di Tenpin - Coventry
Staff not interested. Ordered drinks on app had to wait 15 minutes then go and get them myself and staff said never received order but screwed up a piece of paper from printer when I asked. Multiple machines don't give tickets that it says on machine. Manager just said not our machine. Another machine ran out of tickets told member of staff 10 minutes later went again then 5 minutes later again. Then asked to speak to manager who eventually got a member of staff to sort and gave extra tickets thinking this would make the situation better. Manager not visible the whole 2 hours was there and apparently was doing fire risk assessment (her own words)

Risposta di Tenpin - Coventry
Like-
• Being left to bowl
• clean equipment
• food was okay
• drinks service good
• straight on the lane
• no waiting
• arcades clean and well staffed
• kids enjoyed it
Dislikes:
• had to clear own lane
• glasses left all in the lane

Risposta di Tenpin - Coventry
first visit and found easy to check in and start games.

Risposta di Tenpin - Coventry
Bowling was fun and laser quest was great however I ordered drinks to my table and it took ever an hour to come, we had to ask the bar staff who were waiting for the manager to bring milk which took ages as we watched her take it over eventually, then carried on waiting and when it didn’t arrive spoke to the manager who said she didn’t know what table it was because of system problems. After booking lazer quest the staff didn’t know who was sorting it and that took a while waiting around, they seem under staffed and miss managed. Lots of arcade games were also broken and no staff to help.

Risposta di Tenpin - Coventry
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