Typical bowling centre. Understaff and staff not that worried about customer service (long waits at reception, food left without checking anything is needed, long waits at bar to get condiments for f... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Bowling.. only with Tenpin! Place where you can have fun with whole family!! Food ok, however portions could be a little bit bigger. Competitive prices compared to others.
L'azienda ha risposto
I had booked a dart game and, when I arrived, there was no staff at the counter. There were several other customers waiting as well. A staff member eventually came after around 7–10 minutes. It wa... Leggi di più
L'azienda ha risposto
We had fun, enough said. We used the Karaoke rooms for a family evening treat; it was really fun. However, the first time we used the room, it was not working properly. The staff were friendly and sor... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Bowling
- Bar
- Escape room
- Centro per combattimenti con pistole laser
- Centro per il tempo libero
- Sala giochi
Scritti dall'azienda
Tenpin Coventry is easy reach from Coventry city centre, Kenilworth, Rugby and across the West Midlands. With modern bowling lanes and lane lighting, we’re a great spot for families, groups and student nights in one of the Midlands’ biggest cities. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Coventry, sorted.
Informazioni di contatto
Crosspoint Business Park, Olivier Way, Coventry, CV2 2SH, Coventry, Regno Unito
- 0333 034 6100
3,3
Nella media
238 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Typical bowling centre - not 5*, not awful
Typical bowling centre. Understaff and staff not that worried about customer service (long waits at reception, food left without checking anything is needed, long waits at bar to get condiments for food).
Reasonable value (when booked with offer), kids happy at experience.
6 agosto 2026
Risposta di Tenpin - Coventry
Hello there, Thank you for taking your time to leave us a wonderful 4* review. We are pleased to hear that you enjoyed your recent visit to us. We will pass your feedback onto our team regarding the length of time that you had to wait. We do hope to see you again soon for a much smoother visit. Many Thanks - Kimberley
I liked bowling but the lane we were on…
I liked bowling but the lane we were on was broken before we got there.
10 settembre 2026
Risposta di Tenpin - Coventry
Hi Georgia, thank you for taking the time to leave a review of Tenpin Coventry! We are very sorry to hear about the lane issue and we hope that this was resolved promptly to ensure you still had a great time with us! Please be assured all of your feedback will be sent to the team and we really hope to welcome you back again soon! Best wishes - Mel
Great environment
Great environment - safe and engaging for my 2 year old. We’ve been twice now and the staff member remembered us! The soft play is away from the lanes so you have plenty of space and it’s quiet enough. My son loves it
7 settembre 2026
Risposta di Tenpin - Coventry
Hi Kate, thank you for your wonderful 5-star review of Tenpin Coventry! We are so pleased to hear that our environment is safe and engaging for your little one, and that our team made such a positive impression. It's great to know you appreciate the soft play area's location and that your son loves it. We look forward to welcoming you back again soon! Best wishes - Mel
Quick helpful and everything worked well
10 settembre 2026
Risposta di Tenpin - Coventry
Hi Isabel, thank you for your wonderful 5-star rating of Tenpin Coventry! We are so pleased to hear that you found everything quick and our team helpful, and that your experience went well. We hope this means you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Risposta di Tenpin - Coventry
Hi Andrew, thank you for taking the time to leave a review of Tenpin Coventry. We're sorry to hear that wait times were longer than usual. Your feedback is important to us and we will ensure that this is passed on for future improvements.
Take care,
Kirsty
Risposta di Tenpin - Coventry
Hi Victoria, thank you for the 5* rating of Tenpin Coventry. We're delighted to hear you had a great evening and were able to take advantage of our Tuesday deal! Hope to see you again soon.
Take care,
Kirsty
Great place to have fun
26 agosto 2026
Risposta di Tenpin - Coventry
Hi there
Thank you for your fantastic 5-star review! We are so pleased to hear that you had a great time and found our place to be fun. We hope to see you again soon! Best wishes - Clare
Bowling.
Bowling.. only with Tenpin! Place where you can have fun with whole family!! Food ok, however portions could be a little bit bigger. Competitive prices compared to others.
8 aprile 2026
Risposta di Tenpin - Coventry
Hi Anna, thank you for your wonderful 5-star review of Tenpin Coventry! We're so happy to hear you had fun with your family. We appreciate your feedback regarding the food portions and will certainly pass this on to our team. We hope to see you again soon! Best wishes - Mel
Great night out
Great night out, just a little bit more expensive than I was expecting tbh, great venue, lots to do, catering for all ages, would recommend
2 settembre 2026
Risposta di Tenpin - Coventry
Hello, Thank you for taking your time to leave us a wonderful 4* review. We are so pleased to hear that you had a great evening with us. We will pass your feedback onto our team. We do hope to see you again soon. Many Thanks - Kimberley
Bowling
Spent the evening with you on the 1st of September had a lovely time with my family .
1 settembre 2026
Risposta di Tenpin - Coventry
Hi Esther, thank you for your wonderful 5-star review of Tenpin Coventry! We are so pleased to hear that you and your family had such a lovely time with us. We hope to welcome you all back again very soon! Best wishes - Mel
In general very good experience…
In general very good experience although staff when needed were difficult to find
2 settembre 2026
Risposta di Tenpin - Coventry
Hi Ian, thank you for your 4-star review of Tenpin Coventry! We're pleased to hear that you had a very good experience. We appreciate your feedback regarding staff availability and will use it to improve our services in the future. We hope to welcome you back again soon! Best wishes - Rosie
The staff were really polite and…
The staff were really polite and helpful really friendly as well
2 settembre 2026
Risposta di Tenpin - Coventry
Hi GGKID, thank you for your fantastic 5-star review of Tenpin Coventry! We are so pleased to hear that our team was polite, helpful, and friendly during your visit. We truly appreciate your kind words and hope to see you again soon! Best wishes - Rosie
We had fun
We had fun, enough said. We used the Karaoke rooms for a family evening treat; it was really fun. However, the first time we used the room, it was not working properly. The staff were friendly and sorted the problem out straight away and gave us the time back and complimentary drinks!
8 aprile 2026
Risposta di Tenpin - Coventry
Hello Mr Scotland,
Thank you for taking the time to rate Tenpin Coventry 5 stars. We're so happy to hear you had a really fun family evening in our karaoke rooms. We appreciate your understanding regarding the initial technical issue and are glad our team could resolve it quickly and offer complimentary drinks. We hope to see you again soon!
All the best ~ Laura
Booked on line bowling and burger deal…
Booked on line bowling and burger deal for me husband and grandkids bowling was fine food and service was absolutely shocking
2 settembre 2026
Risposta di Tenpin - Coventry
Hi Karen, thank you for leaving a review of Tenpin Coventry. We are concerned to hear about your recent dining experience with us. We appreciate you bringing this to our attention and will address the food and service issues with our team. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Coventry' for somebody to reach out to you regarding this. Best wishes-Leila
I was good but service to table was…
I was good but service to table was slow and £2 a game of pool is a bit steep
2 settembre 2026
Risposta di Tenpin - Coventry
Hello Mr Wayne Reilly,
Thank you for taking the time to rate Tenpin Coventry 5 stars. We are sorry to hear about the slow service and the price of our pool tables. We appreciate the feed back and hope that your next visit is a 5 star experience. All the best ~ Laura
Disappointing Experience at Tenpin
I had booked a dart game and, when I arrived, there was no staff at the counter. There were several other customers waiting as well. A staff member eventually came after around 7–10 minutes. It was quite strange to see the counter unattended during a busy weekend.
I then inserted the coin for two games, but the machine didn’t work. I reported the issue to the lady at the counter, and she said she would come and check it. Unfortunately, no one came to assist, and we were left waiting.
The whole experience was very disappointing. The staff availability and customer service need significant improvement, especially during busy periods. I expected a much better experience from Tenpin.
29 agosto 2026
Risposta di Tenpin - Coventry
Hi there, thanks for leaving a rating and review for Coventry. We appreciate your feedback and are sorry you experienced issues with the service at the time of your visit. We'll address this to ensure a better experience for everyone in the future, and we appreciate you taking the time to share your feedback. We hope to welcome you back again soon! Best wishes, Jade
The Escape Room was great
The Escape Room was great. However, the rest of the premises was a hideous assault on the senses - enormous screens, loud music that didn’t align with the screens, so much other stimulus. It really was unbearable.
2 settembre 2026
Risposta di Tenpin - Coventry
Hello Lucy,
Thank you for taking the time to rate Tenpin Coventry 4 stars. We're delighted to hear you enjoyed the Escape Room. We sincerely apologize that the rest of your experience was overwhelming due to the screens, music, and other stimuli. We understand how this can detract from a visit, and we appreciate you bringing it to our attention. We look forward to welcoming you back again soon. All the best ~ Laura
Kids had a great time so much to do was…
Kids had a great time so much to do was fun.
2 settembre 2026
Risposta di Tenpin - Coventry
Hi Aisha, thank you so much for your fantastic 5* review of Tenpin Coventry! We are thrilled to hear that the kids had such a great time and enjoyed all the activities we have to offer and we hope to see you all again very soon! Best wishes - Mel
We came for the escape room experience…
We came for the escape room experience and left feeling a little underwhelmed and disappointed. The girl hosting our experience did not seem to be doing her job very well and came off as quite rude. We were here for my daughter’s 12th birthday and a couple of the girls were running late but instead of being understanding she rudely pushed at us about our time slot. Once in the room, we were given radios and yet she made no effort to provide time warnings like most escape room venues do, and when we didn’t manage to escape she did not bother to take the time and effort to explain to us how to solve the rest of the room. Seeing as one of the girls didn’t turn up due to a personal issue, that means we paid extra for the room time slot and yet we weren’t given the benefit of the doubt for some extra time at least since we began a little bit late. it’s unfortunate as the challenge itself was quite fun, just a shame that this staff member came off as a little bit lazy.
20 agosto 2026
Risposta di Tenpin - Coventry
Hello, Thank you for taking your time to leave us some feedback from your recent visit to us. We are sorry to hear that your recent visit to our Houdini escape rooms was not as enjoyable as we would have hoped. If you would like to discuss your recent with us further, please don't hesitate to reach out to us via email on feedback@houdinisescape.co.uk. Our apologies - Kimberley
Tenpin visit
The re-design of the tenpin is a big improvement. Lots of things to do the arcade is good although limiting as both change machines were faulty and so had to ask the bar for change all the time. Pool tables had sone of the balls missing.
Overall the visit was fun but a little expensive.
26 agosto 2026
Risposta di Tenpin - Coventry
Hi Alison, thank you for leaving feedback for Tenpin Coventry. We are glad to hear you enjoy our new look, but we appreciate your feedback regarding the change machines and the price. We hope to welcome you back again soon! Best wishes - Kaylee
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.