Richer Sounds - Watford Recensioni 1.598

TrustScore 5 su 5

4,9

117C St Albans Road, WD17 1RD Watford, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I'm a bit of a vintage audio nut, but Richer Sounds have been my go-to supplier of new hifi for more years than I care to remember. Always excellent service and good prices (especially if you join the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Overall, a very positive experience. Your colleague who was helping me was very curteous, helpful and knowledgeable. Initially, I had some difficulties getting the speakers to work at the right vol... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Helpful service and advice from RS staff in-store and over the phone. Incredibly speedy and efficient delivery. Excellent product. Very happy.

L'azienda ha risposto

Valutata 5 stelle su 5

We had a great experience in Richer Sounds Watford. From our initial visit, where Heather demonstrated the Samsung Freestyle projector, to the follow up quote and emails and, the day of collection, we... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1598 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Helpful service and advice from RS…

Helpful service and advice from RS staff in-store and over the phone. Incredibly speedy and efficient delivery. Excellent product. Very happy.

15 maggio 2026
Logo di Richer Sounds - Watford

Risposta di Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

I'm a bit of a vintage audio nut

I'm a bit of a vintage audio nut, but Richer Sounds have been my go-to supplier of new hifi for more years than I care to remember. Always excellent service and good prices (especially if you join their VIP club).

13 giugno 2025
Logo di Richer Sounds - Watford

Risposta di Richer Sounds - Watford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Excellent service and knowledge

Excellent customer service and end to end service from inquiry right through to delivery of our new TV.

11 maggio 2026
Logo di Richer Sounds - Watford

Risposta di Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Overall

Overall, a very positive experience.
Your colleague who was helping me was very curteous, helpful and knowledgeable. Initially, I had some difficulties getting the speakers to work at the right volume.(Something to do with default factory setting). But after some ten minutes of research, they work to my full satisfaction.
Richer Sounds will be my first port of call for my future 'sounds' needs.

2 maggio 2026
Logo di Richer Sounds - Watford

Risposta di Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Great customer service!!

We had a great experience in Richer Sounds Watford. From our initial visit, where Heather demonstrated the Samsung Freestyle projector, to the follow up quote and emails and, the day of collection, we have received first class customer service from all members of staff. Thank you.

25 aprile 2026
Logo di Richer Sounds - Watford

Risposta di Richer Sounds - Watford

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Excellent store experience

Excellent store experience, incredibly helpful from start to finish. Explained the range of options, gave me time to think it through and helped when I needed to get the stuff back home.

27 aprile 2026
Logo di Richer Sounds - Watford

Risposta di Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Helpful

Helpful, knowledgeable sales assistant, got me the best product and deal for what I wanted to achieve.
Thankyou

18 aprile 2026
Logo di Richer Sounds - Watford

Risposta di Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

The right product from the right people

The right product, sold by real people that know what they are doing. I should have gone here first (first TV failed, bought from a Tesco partner supplier 180 miles from home - what a faff!)

17 aprile 2026
Logo di Richer Sounds - Watford

Risposta di Richer Sounds - Watford

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 4 stelle su 5

The guys at Watford were excellent, however ...

The guys at Watford were excellent, as you'd expect from Richer Sounds. The reason for not proving the fifth star relates to your chosen courier. I advised that delivery was not to be made on Saturday 25th as I would not be available to take delivery and that delivery should be Monday 27th. Despite this clarity DPD delivered on the Saturday regardless!! So that aspect was exceptionally poor and not what I would expect.

24 aprile 2026
Logo di Richer Sounds - Watford

Risposta di Richer Sounds - Watford

I’m really pleased to hear the team in Watford looked after you well, although of course sorry to read about the issue you experienced with the delivery not taking place as agreed.

I’ll be looking into this with the 3rd party courier of course and appreciate you bringing it to my attention. If there’s anything further I can assist with, please don’t hesitate to get in touch..

seniorcomplaintsteam@richersounds.com

Many thanks,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valutata 5 stelle su 5

Having had my to for only 9months it…

Having had my to for only 9months it broke down and staff said bring it back and they replaced it there and then couldn’t have been more helpful

23 aprile 2026
Logo di Richer Sounds - Watford

Risposta di Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Expert Advice and very good price



Visited your Watford shop to buy new TV and sound bar. Was helped by a very knowledgeable lady (Anca) who was really helpful.
Great advice and goodst at good price
Would recommend.

21 aprile 2026
Logo di Richer Sounds - Watford

Risposta di Richer Sounds - Watford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Richer Sounds Watford World class team!

I’ve been shopping with Richer Sounds Watford branch for over twenty years and buy pretty much all my entertainment products from them due to the amazing service I receive every single visit.

20 aprile 2026
Logo di Richer Sounds - Watford

Risposta di Richer Sounds - Watford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Excellent service at Watford Richer…

Excellent service at Watford Richer Sounds.
Always really helpful over the phone.
Fast dispatch, and goods received with DPD (the best courier).

16 aprile 2026
Logo di Richer Sounds - Watford

Risposta di Richer Sounds - Watford

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

I had reason to call twice prior to my…

I had reason to call twice prior to my purchase and found both people I spoke to most helpful and eager to please. Their advise was honest and made me want to visit to purchase from this location.

28 marzo 2026
Logo di Richer Sounds - Watford

Risposta di Richer Sounds - Watford

Thank you for your wonderful feedback

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più