Richer Sounds - Newcastle Recensioni 

2455
TrustScore 5 su 5

4,9

94-96 Clayton Street, NE1 5PG Newcastle, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

For most of my life I've used a well know chain for HiFi/TV/ and other items. Having moved to Newcastle what a difference I've noticed when using Richer sounds. The telephone lines are answered by na... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was looking to upgrade my old 90's purchased HiFi to a wireless BT setup due to my audio room refurbishment. I first visited the Newcastle store back in May to explore options for a new record deck... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Colin ordered me a Musical Fidelity M6si in the afternoon and it was delivered the next day He is always friendly and welcoming. Thank you Colin

L'azienda ha risposto

Valutata 5 stelle su 5

Just picked up my Samsung soundbar, subwoofer and speaker set from Richer Sounds Newcastle after ordering online. Got a quick call to say it was ready, and the team in store were fantastic. The agent... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

  • 94-96 Clayton Street, NE1 5PG, Newcastle, Regno Unito

  • 0333 900 0032

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(2455)

23.408 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Colin ordered me a Musical Fidelity…

Colin ordered me a Musical Fidelity M6si in the afternoon and it was delivered the next day
He is always friendly and welcoming. Thank you Colin

23 luglio 2026
Logo di Richer Sounds - Newcastle

Risposta di Richer Sounds - Newcastle

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Superb level Service -

For most of my life I've used a well know chain for HiFi/TV/ and other items. Having moved to Newcastle what a difference I've noticed when using Richer sounds. The telephone lines are answered by native English speakers, in store the staff are VERY knowledgeable and the pricing is very competitive. Ethan could not have been more helpful. Delivery was as promised.

22 luglio 2026
Non scritta su invito
Logo di Richer Sounds - Newcastle

Risposta di Richer Sounds - Newcastle

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Excellent service in shop and prompt…

Excellent service in shop and prompt delivery.
The 'we are are rewind' unit seems ok, bluetooth a bit fiddly to set up but getting there!

15 luglio 2026
Logo di Richer Sounds - Newcastle

Risposta di Richer Sounds - Newcastle

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Lovely staff

Lovely staff

19 luglio 2026
Non scritta su invito
Logo di Richer Sounds - Newcastle

Risposta di Richer Sounds - Newcastle

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Seamless Wireless Bluetooth Audio Transition.

I was looking to upgrade my old 90's purchased HiFi to a wireless BT setup due to my audio room refurbishment. I first visited the Newcastle store back in May to explore options for a new record deck and desk speakers. Although I had some ideas of my own from research I was open to suggestions. The Staff were friendly and helpful. Listening to my requirements and offering suggestions. My Sales Adviser Ethan advised me on several record decks and offered the use of the demonstration room to test out a pair of Ruark MR1 mk3 speakers, He explored my particular tastes and gave me a variety of artists to listen to. All in a very relaxed unhurried atmosphere. atmosphere. I explained I was unable to purchase until room refurbishment was completed, but he wrote the spec details down for me and told me to periodically check with the store for stock availability. I duly purchased the items a couple of weeks back, Ethan even helped carry the goods to the car. Excellent customer service all round from Newcastle store. Recommended!

12 luglio 2026
Logo di Richer Sounds - Newcastle

Risposta di Richer Sounds - Newcastle

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Great service

Phoned up one day to order and collect the following day. Friendly and helpful service on both occasions.

13 luglio 2026
Logo di Richer Sounds - Newcastle

Risposta di Richer Sounds - Newcastle

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

I use richer sounds newcastle regularly…

I use richer sounds newcastle regularly for all my home cinema, hi fi equipment Dale and the guys all very knowledgeable and very helpful always a pleasure go over there

11 luglio 2026
Logo di Richer Sounds - Newcastle

Risposta di Richer Sounds - Newcastle

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Great staff

Great staff. Euan advised us and helped get the system we wanted.
Very happy with everything

6 luglio 2026
Logo di Richer Sounds - Newcastle

Risposta di Richer Sounds - Newcastle

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Richer sounds are spot on better than carries. The friendly support and help was…

The friendly support and help was really good also I was able to connect a PlayStation 4 console to test the game sound and picture quality on a couple of TVs this helped me with my choice of TV, all in all good support all-round.

6 luglio 2026
Logo di Richer Sounds - Newcastle

Risposta di Richer Sounds - Newcastle

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Tv purchase

Knowledgeable and helpful staff.

4 luglio 2026
Logo di Richer Sounds - Newcastle

Risposta di Richer Sounds - Newcastle

Thank you for your wonderful feedback

Valutata 4 stelle su 5

Helpful Staff

The staff in the Newcastle branch were very helpful.

2 luglio 2026
Logo di Richer Sounds - Newcastle

Risposta di Richer Sounds - Newcastle

Thanks for taking the time to leave us your positive rating, next time we hope we can make it a full 5 star experience for you.

The Customer Experience team

Valutata 5 stelle su 5

Excellent service from the Newcastle team

As we have purchased from Richer Sounds before, we received plenty of help from the manager at the Newcastle store.
Prompt timed delivery by DPD

30 giugno 2026
Logo di Richer Sounds - Newcastle

Risposta di Richer Sounds - Newcastle

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Supplying the correct information which…

Supplying the correct information which has proven to be what I was searching for in the first instance.
i.e. a smart TV with a socket at the rear into which I can plug-in my head phones.( also bought from your shop).

2 luglio 2026
Logo di Richer Sounds - Newcastle

Risposta di Richer Sounds - Newcastle

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Good service

The selection for products was easy, the prices were very competitive, the staff were very helpful and delivery was quick.

28 giugno 2026
Logo di Richer Sounds - Newcastle

Risposta di Richer Sounds - Newcastle

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Member of staff was helpful explaining…

Member of staff was helpful explaining the difference between 2 components. He took my order and arranged delivery for the next day - system was easy to set up and works well so far. Thanks again.

29 giugno 2026
Logo di Richer Sounds - Newcastle

Risposta di Richer Sounds - Newcastle

Thanks for your feedback, great to read you were happy with our service.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più