First class customer service. Paul & Stuart where both excellent in providing really useful product knowledge & nothing was too much trouble. I glided through the pre-ordering process & collection to... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
First class customer service. Paul & Stuart where both excellent in providing really useful product knowledge & nothing was too much trouble. I glided through the pre-ordering process & collection to... Leggi di più
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Ordered a TV for bedroom on Thursday and picked it up on Friday from Middlesbrough store. Staff are super friendly and efficient. The TV was good value as usual, we have been buying TVs from Richer So... Leggi di più
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I recently bought a Hisense tv from Richer Sounds. Now, encountering an annoying issue with the on screen mute display, I tried to source an answer via the Hisense website. AI intervention, absolute... Leggi di più
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I recently bought a turntable from Middlesbrough branch, I wasn't sure which way I wanted to go brand wise etc. After an informative chat with the manager in the shop I went away happy and the system... Leggi di più
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
63-65 Borough Road, TS1 3AA, Middlesbrough, Regno Unito
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I wanted a Majority Bard internet/DAB+ radio. I ordered it click and collect from Richer Sounds Middlesbrough for next day collection. I was informed when it arrived, and was greeted with polite, efficient service when I collected it. All good.

Risposta di Richer Sounds - Middlesbrough
I have taken some time to decide what I thought I needed to play my 1980's vinyls. David was patient knowledgable and supportive with my choices.
I came away with a turntable and speakers. They sounded amazing in the shop and just as much at home.
David took the time to explain the setting up of my system and balanced the turntable.
Thank you so much David for your time today. I am so happy with my purchase.
I can play my vinyls and they sound like they were bought yesterday , so clear and balanced.

Risposta di Richer Sounds - Middlesbrough
Great customer service , very helpful on helping us choose our tv - and the size !!
The tv room was good giving us the experience of sitting in front of the larger Tv -

Risposta di Richer Sounds - Middlesbrough
A relaxed atmosphere, very informative sales staff and a great place to shop.

Risposta di Richer Sounds - Middlesbrough
So friendly providing a balanced opinion for our needs rather than pushing us towards unnecessary products with functionality that was superfluous to our needs. We also realised one purchase was unnecessary and took it back and were refunded with no qualms. Will be returning.

Risposta di Richer Sounds - Middlesbrough
Excellent customer service as usual when our tv broke.

Risposta di Richer Sounds - Middlesbrough
The Sennheisser Momentum 5 are excellent compared with the competition. However, above all else, it's the service given in the Middlesbrough Richer Sounds branch that consistently wins the day ... it's exemplary, leaving everyone else standing. Top job guys!

Risposta di Richer Sounds - Middlesbrough
Paul, manager of Middlesbrough store, talked me through the options, was very knowledgeable and helpful. He kept me informed during the ordering and collection process. All extremely efficient and approachable.
Parking outside the store made my visits and collection super easy. Staff (Shaun) carried my new tv to the car. Great service.

Risposta di Richer Sounds - Middlesbrough
Always get great advice and excellent prices and some brilliant guarantee. Staff are top notch, always helpful.

Risposta di Richer Sounds - Middlesbrough

Risposta di Richer Sounds - Middlesbrough
Great staff who are knowledgeable about technology. Very friendly and happy to chat and give advice about the best products for your need and won't advise you to buy the most expensive items. You feel like you're in safe hands and their expertise is greatly valued

Risposta di Richer Sounds - Middlesbrough
The staff are so friendly and professional , both over the phone and in person. They helped us with the delivery, and the service was amazing. This was my first purchase from Richer Sounds Middlesbrough, and it was such a great experience that I will definitely buy my next product from them

Risposta di Richer Sounds - Middlesbrough
What an excellent shop Richer Sounds at Middlesborough are. Dave helped me choose some new wireless headphones. I was free to spend 2 hassle free supportive hours in their sound room. Highly experienced people giving top advice without feeling any pressure to buy. I did buy some Focal Bathys, and after a few weeks of regular use, they still blow me away. I'm re-enjoying all of my music all over again. Many thanks, Richard

Risposta di Richer Sounds - Middlesbrough
Great prices and great selection. But above all, great and knowledgeable staff. Thank you for helping me choose the right tv and I did my budget. And a 6yr warranty

Risposta di Richer Sounds - Middlesbrough
Another great visit and buy from this branch
Staff are always very friendly polite and patient
Set up a pair of speakers I was interested in comparing with another pair

Risposta di Richer Sounds - Middlesbrough
I recently bought a Hisense tv from Richer Sounds. Now, encountering an annoying issue with the on screen mute display, I tried to source an answer via the Hisense website. AI intervention, absolute nonsense and waste of time. Today, I spoke to David at my local Middlesbrough store. Within 4 minutes, he provided me with a simple solution. Absolutely marvelous and top notch customer service as always. Just proves you can't beat talking to a human being. Spot on again Richer Sounds.

Risposta di Richer Sounds - Middlesbrough
Stuart helped me through the buying process for a UST projector, his knowledge and that of his colleagues was really helpful and I could not be happier with my purchase. I always go to Richer Sounds for my electronics purchases, no one can beat them on knowledge, price or customer care. First class as always.

Risposta di Richer Sounds - Middlesbrough
Have bought my last few tv's from Richer Sounds. Great staff at Middlesbrough . Great customer service and very helpful. Always good on price and the extra warranty that others don't give is very reassuring. Would definitely recommend to anyone . Thanks to all.

Risposta di Richer Sounds - Middlesbrough
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