Will and the entire staff at Hanley are knowledgeable, friendly and very helpful, and nothing seems too much trouble for them. Will goes that extra mile getting pricing on items that they rarely stoc... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Ive been dealing on and off with Richer Sounds for many years now,always deliver quality, lowest price than most places, extremly knowledge advise when you need and super fast delivery. I highly recom... Leggi di più
L'azienda ha risposto
very good saleman who answered our questions, admitted what he didn't know (motorised satellite) and did not push us to any make or model. Only after we asked about the LG model did he declare that it... Leggi di più
L'azienda ha risposto
As usual great customer service and support from Richer Sounds. Have been shopping with them for years now and always been impressed. A shout out to Jake at customer service and Chris at the Hanley br... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informazioni di contatto
2 Providence Square, ST1 2LQ, Hanley, Regno Unito
- 0333 900 0060
4,9
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
Deputy manager will
Hanley stoke on trent
Will deputy manager was very helpful we set up my old speakers to get a good matched amp
Couldn’t be more helpful ⭐️
27 febbraio 2026
Non scritta su invito
Risposta di Richer Sounds - Hanley
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Risposta di Richer Sounds - Hanley
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Jacob was more than helpful and…
Jacob was more than helpful and patient,giving excellent advice to choose particular products.I bought a tv from Richer some 10 years ago and again the staff were really pleasant all that time ago.I would recommend your company to everyone.5 stars !
29 marzo 2026
Risposta di Richer Sounds - Hanley
Thank you for your wonderful feedback
TV problem
I've been emailing the company over a problem I had with the tv, this has been going on for some time, but the company have gone up and beyond to try and get to the bottom of the issue. Eventually it turned out to be a problem with wiring, I have apologised to the Manager who has been really understanding, I wish to thank the.
25 marzo 2026
Risposta di Richer Sounds - Hanley
Thanks for your kind review, we look forward to your next visit.
TV and Soundbar - great experience.
On a recent visit to purchase a new TV and soundbar, we received first class service and advice from the Hanley team. Jacob in particular was extremely helpful and helped us to finally choose products that were both fit for purpose and within our budget.
We are very happy with the new TV and Soundbar. Thank you guys.
21 marzo 2026
Non scritta su invito
Risposta di Richer Sounds - Hanley
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Fantastic service all round
Fantastic service all round. Well done to the staff at Richer Sounds, Hanley.
24 marzo 2026
Risposta di Richer Sounds - Hanley
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Risposta di Richer Sounds - Hanley
Thanks for your kind review, we look forward to your next visit.
Great customer service
Great customer service! I only had a vague idea of what I wanted, and Jacob was great at talking through the options and giving advice. Ended up with an audio system I’m very happy with at a good price.
29 marzo 2026
Non scritta su invito
Risposta di Richer Sounds - Hanley
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great service and demostration Jacob…
Great service and demostration Jacob was very knowledgable on the various options and suggested an excelent upgrade on the speakers
26 marzo 2026
Non scritta su invito
Risposta di Richer Sounds - Hanley
Thank you for your 5 star review, it’s lovely to read your comments.
Samsung OLED 65inch television
It was smooth with no pressure selling and the store manager who sold us this item is a proper gentleman.
The Samsung 65 inch OLED television is the best on every points and we are very happy with the purchase.
The price was £350 cheaper compared to Curry’s, and while we were at Curry’s they wanted to sell us the LG.
Once again Richer Sounds are far better then its competitors.
26 marzo 2026
Non scritta su invito
Risposta di Richer Sounds - Hanley
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Spoke with telesales
Spoke with telesales, very helpful, provided free next day delivery and best price anywhere for TV
18 marzo 2026
Risposta di Richer Sounds - Hanley
Thank you for your 5 star review, it’s lovely to read your comments.
Straightforward advice that we could…
Straightforward advice that we could use to make an informed choice. We were delighted with the patient service we received. The TV is fabulous.
18 marzo 2026
Risposta di Richer Sounds - Hanley
Thanks for your 5 star review, we look forward to seeing you again next time
Responsive
12 marzo 2026
Risposta di Richer Sounds - Hanley
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great staff
Great staff, highly knowledgeable, patient and helpful. No hard sell, just good advice
14 marzo 2026
Risposta di Richer Sounds - Hanley
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
You're great guys and always have been
You're great guys and always have been. Just don't do anything different.
13 marzo 2026
Risposta di Richer Sounds - Hanley
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great discovery.
Helpful knowledgeable staff. Good honest information without any pressure to buy. Competitive prices with great after sales service. First time we had shopped there but had heard glowing reports. Definitely our first stop in future.
12 marzo 2026
Risposta di Richer Sounds - Hanley
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Knowledgeable and helpful
So nice to have staff who know so much about the products and tech
9 marzo 2026
Risposta di Richer Sounds - Hanley
Thank you for your 5 star review!
Great service from the gentleman that…
Great service from the gentleman that provided us with just what we were looking for.
6 marzo 2026
Risposta di Richer Sounds - Hanley
Thank you for your 5 star review!
Risposta di Richer Sounds - Hanley
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Risposta di Richer Sounds - Hanley
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
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