Richer Sounds - Hanley Recensioni 

2116
•
TrustScore 5 su 5

4,9

2 Providence Square, ST1 2LQ Hanley, GB

•

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Valutata 5 stelle su 5

Every question asked was answered honestly and fully. Also further information was given freely when asked about a completely different subject. Chris was very helpful in every aspect, as was the gent... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ive used Richer Sounds for many purchases and always impressed and returned. I was looking to upgrade my excellent LG TV and sound system and they offered to come and review my needs. Young man Ch... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I went into Richer Sounds Hanley to discuss replacing my tv and adding a sound system. Will made some suggestions on how to fix the problem with my tv (which solved the problem) saving me spending... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I initially took our small tv back for repair (under warranty).This was dealt with in a short time period and was informed that it was ready for collection. During the visit I decided to purchase... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. anche in
  3. Negozio di elettronica
  4. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(2116)

24.562 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Jacob was great

Jacob was great, he patiently explained the latest range of TV’s and the improvements on our ancient set. He also suggested various options without pressuring up towards any brand.We eventually decided on a Cello and are very pleased with it

18 settembre 2026
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Risposta di Richer Sounds - Hanley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Great Service as always

Great Service as always, fantastic product knowledge and friendlyness from Jack. A demo of the product and alternatives was provided in his well kept and relaxing showroom. He also gave a tour of his amazing demonstration room where he may have sowed seeds for future purchases. Thanks Jack!

15 settembre 2026
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Risposta di Richer Sounds - Hanley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Great old school personal service.

Having found the item I have been waiting for, for some time. On Richer sounds website clearance. I contacted the store at the Hanley branch. The assistance by the staff was supered, couldn't fault them one bit. Even to the point of receiving a damaged item once arrived. They went out and sourced a replacement at there Romford branch who once again were great. Issue solved an I now have the item I have been longing for.

Hats off to great service from all concerned, if your ever in the market for anything audio do drop them a look as you will not be dissapointed.

10 settembre 2026
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Risposta di Richer Sounds - Hanley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

As always, excellent

As always, great service, great knowledge. Found me a solution to my particularly unusual hifi problem.
Can't rate them high enough.

13 settembre 2026
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Risposta di Richer Sounds - Hanley

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Excellent customer service from a knowledgable team member

I wanted to order a CD transport that was in the clearance sale, but I had some technical questions that I wanted answered first. There was only one unit, which was located in the Hanley store. I spoke to someone named Chris at this store and he was excellent. He was knowledgeable about the product and keen to ensure that he was selling me a refurbished item that was complete and in good condition. He called me back as promised after he had inspected the unit. Chris at the Hanley branch was the epitome of good customer service.

10 settembre 2026
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Risposta di Richer Sounds - Hanley

Thank you for your wonderful feedback

Valutata 5 stelle su 5

I have always used Richard Sounds for…

I have always used Richard Sounds for there expertise and knowledge of TV and hi-fi systems.They have excellent service technicians and they will give you there best advice. So when I am looking to replace my TV and sound system.I know that I will receive expert service and help.

5 settembre 2026
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Risposta di Richer Sounds - Hanley

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

The staff were excellent

The staff were excellent. They listened to my requirements and suggested options to suit my price range.

30 agosto 2026
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Risposta di Richer Sounds - Hanley

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Your staff were helpful and explained…

Your staff were helpful and explained everything regarding our purchase clearly. Delivery was recommended and saved so much time and trouble.

31 agosto 2026
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Risposta di Richer Sounds - Hanley

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Excellent service from start to finish

Excellent service from start to finish. Initially Jack shared some sound advice and, when we followed that advice, Jacob was very knowledgeable without being too pushy.
Overall a really positive experience.

29 agosto 2026
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Risposta di Richer Sounds - Hanley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Following a recommendation on I visited…

Following a recommendation on I visited the Hanley branch to purchase a LG OLED TV. Everything was explained regarding the TV in easy to understand language & it was taken by the manager to my car. I would highly recommend this shop.

28 agosto 2026
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Risposta di Richer Sounds - Hanley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Our new TV purchase from Richer Sounds

Great range of products, including British made options which aren’t available elsewhere. Staff were helpful and friendly and all at the best prices ( with a great warranty too!) What’s not to love!

27 agosto 2026
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Risposta di Richer Sounds - Hanley

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

First time using Richer Sounds

First time using Richer Sounds. All I can say is that I have received excellent service and the product a tv has been excellent so far. Totally recommend using this company over others I have used in the past.

25 agosto 2026
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Risposta di Richer Sounds - Hanley

Thanks for your kind review, we look forward to your next visit.

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