Richer Sounds - Hanley Recensioni 

I went to the store to buy a soundbar so that I could physically listen to the sound quality. I asked if the soundbar could connect to my TV by bluetooth, one less wire to contend with and was told no it has to connect via HDMI. I didn't know if I had any spare HDMI's on my TV but I bought the soundbar anyway.
When I got home and set it up I found it could connect via bluetooth, the HDMI connection allows me to use the app. What I should have been advised, the soundbar can connect via bluetooth but I won't be able to use the app with it.
I found the advice could have been better.

Knowledgable staff in store made purchase very easy with no pressure.
Very pleased with the Wiim unit

Went to Hanley store and had test of Wharfedale 12.3i speakers. Very helpful no pressure to buy. The sound was great after testing against many songs. Bought them and they sound great at home.

Friendly welcome, very knowledgeable staff (Christopher), didn't feel 'sold' to, and was given some personal opinions on the choice of TVs. Would love to shop there for everything! 😁

Had first class service from Chris at Hanley branch, concerning my sub woofer that went faulty.
All sorted and working great now.
Many thanks to Chris and all concerned with the repair.

Chris was very helpful, good advice given , which lead to us buying a great TV

Great service from Hanley Richer Sounds, thanks

The usual Richer Sounds experience - need I say more; used them for 30 years and wouldnt shop anywhere else 😁👍

I have been been a customer at richer sounds for years now and every purchase has been a pleasure and the latest a 55 inch LG c5 tv that will at the Hanley branch recommend is fantastic thanks again Paul 👍🏻

Excellent and well trained staff .
Customer service was second to none .
They didn’t have in stock what I wanted, but it was ordered and delivered without delay the following afternoon .

I purchased my TV online and chose to collect in store, I was kept upto date with the delivery to store and when it arrived I was contacted by the store themselves.
Upon collection of the TV I had a great chat with the sales guys in store and also purchased a wall mount from there recommendation while there.
Great service from start to finish even carried the TV to my car, will definitely us again. 👍

Excellent in store information made buying the right TV an easy choice, item was delivered a few days later by a very nice courier, highly recommended store

Very helpful and knowledgeable staff

Nice to deal with knowledgable staff

I recently contacted my local shop because I had a problem with my TV the assistant went out if his way to help me and the problem was soon resolved he couldn't have done any more.
So well done to the Hanley store 😃

Very knowledgeable staff . Great 6 year guarantee. Took the tv to the car . Nothing to much trouble

wouldn’t buy a television from anywhere else, excellent service from Leigh in the store, very knowledgeable and helpful.

Yes they can improve

Great customer service, every thing that was promised was delivered on. Chris at Hanley made everything simple and worked with my timescales to give me everything I asked for, all with a can do attitude. My first major purchase from Richer Sounds, I know now why my friends say once you’ve used RS you never go anywhere else.