Richer Sounds - Bath Recensioni 

1547
TrustScore 5 su 5

4,9

4A York Place, London Road, BA1 6AE Bath, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

When I enquired about availability, delivery, and warranty of a TCL 43 P7L tv the store manager said he would call me back with all the details, and he did !! This was contrary to the experience I h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A brilliant experience from start to finish. There Bath store had stock of the particular TV that we needed. The store manager, Tom, was super-helpful and also honoured the Richer Sounds price-beating... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service from Tom and Fred at Richer Sounds in Bath. I had problems with a recently purchased DVD player and they ordered and tested a replacement, ready for collection, all within 48hrs,

L'azienda ha risposto

Valutata 5 stelle su 5

My son and I visited the store after doing a bit of online research. Although our choices of HiFi separates we’re not in stock in the store, Tom gave us some great expert advice and steered us towards... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

  • 4A York Place, London Road, BA1 6AE, Bath, Regno Unito

  • 0333 900 0088

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(1547)

25.159 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Beautiful retro stereo stand

I bought this lovely stereo stand but managed to mix up the delivery address as I couldn't collect from store. Sean at Richer Sounds called and arranged next-day delivery and, true to his word, it arrived and now supports my stereo and LPs.

20 luglio 2026
Non scritta su invito
Logo di Richer Sounds - Bath

Risposta di Richer Sounds - Bath

Thanks for the feedback, although sorry to hear about the mix up of course. Glad to hear all is now well, and enjoy the music!

The Customer Experience team

Valutata 5 stelle su 5

An excellent experience

Very helpful team in the shop, knowledgeable and very responsive. They also arranged for an installer to contact me which worked well.

10 luglio 2026
Logo di Richer Sounds - Bath

Risposta di Richer Sounds - Bath

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service, from the first phone call, the communication and picking up my Soundbar, which was an absolute deal!
These guys are so enthusiastic - highly recommended.

15 luglio 2026
Non scritta su invito
Logo di Richer Sounds - Bath

Risposta di Richer Sounds - Bath

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Excellent Service

I had fantastic advice on the product that I wanted from George at the Bath Store , ordering and collecting was a very fast efficient process - I was really impressed!

23 luglio 2026
Logo di Richer Sounds - Bath

Risposta di Richer Sounds - Bath

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

All went very smoothly thanks

All went very smoothly thanks. Replied to initial email promptly and product available quickly

21 luglio 2026
Logo di Richer Sounds - Bath

Risposta di Richer Sounds - Bath

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Very helpful team

I was looking for a specific product, so I phoned up to check whether it was in stock. The local team member was helpful in checking technical information and alternatives.

In store, the team also gave great advice on products and AV solutions without me being pressured to buy anything.

Delivery was quick.

18 luglio 2026
Logo di Richer Sounds - Bath

Risposta di Richer Sounds - Bath

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

TV in a rush for the footy!

Checked stock of wanted TV via email and store manager replied in minutes saying he had put it aside. Picked up on way home from work and they loaded it into the car. All sorted in less than an hour start to finish!

15 luglio 2026
Logo di Richer Sounds - Bath

Risposta di Richer Sounds - Bath

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

An informed buying experience

The young man who served me was extremely helpful and I came away having made a good purchase. I received the item (a Manhattan T4-R 2TB TV recorder) the following day. I also inquired about 3D projectors (since 3D enabled tv's are sadly a thing of the past) and I received some useful pointers as to which direction I should look if I wanted to continue viewing 3D bluray disc movies. I am normally a keen on-line buyer but for this sort of equipment Richer Sounds will always be my go-to shop.

14 luglio 2026
Logo di Richer Sounds - Bath

Risposta di Richer Sounds - Bath

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

I recently purchased a 55-inch LG C5…

I recently purchased a 55-inch LG C5 OLED TV from Richer Sounds and couldn't be happier with both the product and the service I received.

The ordering process was straightforward, the price was very competitive, and communication throughout was excellent. Delivery was quick and the TV arrived well-packaged and in perfect condition.

The LG C5 itself is a fantastic TV, with amazing picture quality, deep blacks, vibrant colours and excellent gaming performance. It's a huge upgrade and exactly what I was hoping for.

What really sets Richer Sounds apart is their customer service. The staff are knowledgeable, helpful and genuinely interested in making sure you get the right product rather than simply making a sale.

I would happily recommend Richer Sounds to anyone looking for quality AV equipment and great customer support. I'll certainly be using them again for future purchases.

Highly recommended. 👍

13 luglio 2026
Logo di Richer Sounds - Bath

Risposta di Richer Sounds - Bath

Thank you for your 5 star review, it’s lovely to read your comments.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più