You could write: “The staff were very experienced and knowledgeable. They took the time to demonstrate how to use the product properly, explained everything clearly, and answered all my questions.... Leggi di più
Sede
Cambia sedeUnit SU1226, Ariel Way, W12 7GF London, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Today I ventured into the White City store of ProCook, there was a young gentlemen already explaining in detail about knives and their various differences to another customer which I was fully engaged... Leggi di più
Was efficiently shown a few examples for what I wanted- and then I purchased exactly what I wanted at the right price point for me. Didn’t feel pressured to buy more. The member of staff was knowledg... Leggi di più
L'azienda ha risposto
I went into the store in Westfield I I think I must have been served by one of the nicest assistants called Hamim he was so friendly & helpful…. Even reassuring me that he was confident my cake would... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit SU1226, Ariel Way, W12 7GF, London, Regno Unito
4,8
Eccellente
626 recensioni
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Le persone hanno visualizzato anche
Stuff attitude is bad
Stuff attitude is bad, the bowl I bought is not wrap at all, queue is long.
8 settembre 2026
You could write:
You could write:
“The staff were very experienced and knowledgeable. They took the time to demonstrate how to use the product properly, explained everything clearly, and answered all my questions. Their expertise and friendly, helpful approach made the whole in-store experience excellent.”
19 agosto 2026
Very helpful staff
25 agosto 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
When we were looking for buying what we…
When we were looking for buying what we wanted the staff were not trusting us for looking the stuff ! Like we were stolen some thing . There behaviour was discomfort us 😕
22 agosto 2026
Risposta di ProCook - Westfield London
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
The sales person was polite and gave…
The sales person was polite and gave me information about the item I was buying.
25 agosto 2026
Staff helpful
23 agosto 2026
Staff was very friendly and helpful
Staff was very friendly and helpful. The price was great
15 agosto 2026
Good customer service wide variety of choice.
Good customer service
Items require available
11 agosto 2026
Risposta di ProCook - Westfield London
We're glad you enjoyed our service and found the items you needed. We appreciate your kind words!
Amazing black lady who was extremely…
Amazing black lady who was extremely helpful and friendly. Great service
15 agosto 2026
Risposta di ProCook - Westfield London
We're so glad you found our team member to be extremely helpful and friendly! Thank you for your wonderful feedback and kind words about our great service.
Risposta di ProCook - Westfield London
We appreciate your positive feedback on our excellent service, great products, and very good prices! Thank you for sharing your kind words.
helpful staff
11 agosto 2026
Risposta di ProCook - Westfield London
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Risposta di ProCook - Westfield London
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Thanks for message 🥰
Thanks for message 🥰
I soppoed with you last week and loved everything .
The staff were lovely too.❤️
9 agosto 2026
Risposta di ProCook - Westfield London
We're so happy to hear you loved everything about your visit last week! It's wonderful to know our staff were lovely too. Thank you for your kind feedback.
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