The staff and manager here yesterday were fantastic - helped my friend ordering pots for her new kitchen. Nothing was too much trouble and the gentleman went above and beyond by sourcing stock from ot... Leggi di più
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Sede
Cambia sedeUnit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX Greenwich Peninsula, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Great service. The gentleman who served me was very knowledgeable, friendly and helpful. He made my first experience shopping with this brand very easy and enjoyable. I will definitely be shopping wi... Leggi di più
The hijab women was extremely professional n friendly. I went there looking for Damascus knife she was knowledgeable about different types of knife too. I was impress the depth of knowledge she had.
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We were served by a lovely lady, I think her name might have been Vera( Friday 14thNov.). She was extremely professional, knowledgeable and very personable. She assessed our need, presented a number o... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX, Greenwich Peninsula, Regno Unito
4,8
Eccellente
414 recensioni
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Le persone hanno visualizzato anche
Really impressed with the speed i…
Really impressed with the speed i received my pan after ordering in the shop as i couldn't carry it.
2 agosto 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Happy with my experience
A male colleague was very helpful. I enjoyed making a saving on my purchase. The store was well organised. Thank you
6 agosto 2026
Risposta di ProCook - O2 Icon
We're so glad to hear that our colleague was helpful and that you enjoyed making a saving on your purchase. It's wonderful that you found our store well-organized!
We have purchased 2 items from procook…
We have purchased 2 items from procook one from online which quality was not so good and one from the store was better.
4 agosto 2026
Risposta di ProCook - O2 Icon
We're so happy to hear that you find our items to be of very good quality, durable, and amazing! Thank you for your wonderful feedback.
Great service
Great service. The gentleman who served me was very knowledgeable, friendly and helpful. He made my first experience shopping with this brand very easy and enjoyable. I will definitely be shopping with ProCook again.
21 luglio 2026
Great helpful staff and store is always…
Great helpful staff and store is always immaculate
18 luglio 2026
Lovely customer service
11 luglio 2026
Amazing product but high cost
22 giugno 2026
The hijab women was extremely…
The hijab women was extremely professional n friendly. I went there looking for Damascus knife she was knowledgeable about different types of knife too. I was impress the depth of knowledge she had.
3 luglio 2026
Risposta di ProCook - O2 Icon
We're so pleased to hear that our colleague was extremely professional, friendly, and knowledgeable about the different types of knives, especially Damascus knives. We appreciate your kind words!
A staff worker asked me if I needed…
A staff worker asked me if I needed help and assisted me in reaching the grinder. He was patient and informative and his attire was presentable and his English was easy to understand. Very good staff.
6 luglio 2026
Risposta di ProCook - O2 Icon
We're so pleased to hear our staff member was patient, informative, and helpful. Thank you for your wonderful feedback about their excellent service and clear communication!
Perfect customer service
9 giugno 2026
Helpful
The man who served me was really helpful and knew what all about the product. His advice was invaluable not just salesmanship
16 giugno 2026
Risposta di ProCook - O2 Icon
We're so pleased our team provided helpful, knowledgeable advice about our products. Thank you for your wonderful feedback!
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