ProCook - O2 Icon Recensioni 383

TrustScore 5 su 5

4,8

Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX Greenwich Peninsula, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I purchased a few items at discounted rates in the ProCook store at O2 shopping centre. The purchased items seemed to be of good quality and came with a 10 year warranty. I can't be any more satisfied... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great knowledge of staff Good area Lovely small to medium shop Need more options on chopping boards woth different sizes, especially for wooden chopping boards. Nothing else to state.

L'azienda ha risposto

Valutata 5 stelle su 5

The staff and manager here yesterday were fantastic - helped my friend ordering pots for her new kitchen. Nothing was too much trouble and the gentleman went above and beyond by sourcing stock from ot... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were served by a lovely lady, I think her name might have been Vera( Friday 14thNov.). She was extremely professional, knowledgeable and very personable. She assessed our need, presented a number o... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli da cucina

Scritti dall'azienda

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Scritti dall'azienda

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informazioni di contatto

  • Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX, Greenwich Peninsula, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

383 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Friendly staff

Friendly staff, quality products, and an all-around enjoyable shopping experience.

27 maggio 2026
Logo di ProCook - O2 Icon

Risposta di ProCook - O2 Icon

We're so glad you enjoyed our staff, products, and overall shopping experience. Thank you for your kind words!

Valutata 5 stelle su 5

Shopping at ProCook store

I purchased a few items at discounted rates in the ProCook store at O2 shopping centre. The purchased items seemed to be of good quality and came with a 10 year warranty. I can't be any more satisfied with the purchase.

25 maggio 2026
Logo di ProCook - O2 Icon

Risposta di ProCook - O2 Icon

We are so pleased to hear you are satisfied with your recent ProCook purchase from our O2 store! We appreciate your kind words.

Valutata 5 stelle su 5

Good customer service

Staff were great and guided me to the right products. I was very happy with my cast iron pot as the colour I wanted had further discounts.

28 maggio 2026
Logo di ProCook - O2 Icon

Risposta di ProCook - O2 Icon

We're so glad our staff could assist you in finding the perfect cast iron pot and that you were pleased with the discount!

Valutata 5 stelle su 5

Friendly polite and experienced staff

Friendly polite and experienced staff, clean and tidy location. Variety of goods at great prices and special offers available.

18 maggio 2026
Logo di ProCook - O2 Icon

Risposta di ProCook - O2 Icon

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you enjoyed your visit.

Valutata 5 stelle su 5

Knowledgable staff

Knowledgable staff, fantastic roasting pans at a very reasonable price

16 maggio 2026
Logo di ProCook - O2 Icon

Risposta di ProCook - O2 Icon

We appreciate your wonderful review! We're so happy you enjoyed our staff and pans.

Valutata 5 stelle su 5

Best shopping experience

As always this is my favourite shop. The products are well made. I wish I could buy everything 😀. One day...

The customer service is 5star. Everyone is very polite and helpful.

16 maggio 2026
Logo di ProCook - O2 Icon

Risposta di ProCook - O2 Icon

We're so glad to hear we're your favorite shop and that you appreciate our well-made products! Your kind words about our 5-star customer service are truly valued.

Valutata 5 stelle su 5

friendly and professional staffs

friendly and professional staffs, helpful and know my needs , thx, products in good quality, thanks

15 maggio 2026
Logo di ProCook - O2 Icon

Risposta di ProCook - O2 Icon

We're so glad you found our staff friendly, professional, and helpful. Thank you for appreciating our quality products!

Valutata 5 stelle su 5

Excellent

Excellent.

7 maggio 2026
Logo di ProCook - O2 Icon

Risposta di ProCook - O2 Icon

We really appreciate your kind review.

Valutata 5 stelle su 5

Great knowledge of staff

Great knowledge of staff
Good area
Lovely small to medium shop
Need more options on chopping boards woth different sizes, especially for wooden chopping boards. Nothing else to state.

3 maggio 2026
Logo di ProCook - O2 Icon

Risposta di ProCook - O2 Icon

We're glad you enjoyed your experience and appreciate your kind words about our staff and shop! We'll definitely consider adding more chopping board options.

Valutata 5 stelle su 5

Very good stuff

Very good stuff

22 aprile 2026
Logo di ProCook - O2 Icon

Risposta di ProCook - O2 Icon

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us

Valutata 1 stelle su 5
Logo di ProCook - O2 Icon

Risposta di ProCook - O2 Icon

Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.

Valutata 5 stelle su 5

Kitchen knives.

The vast product range in the shop was excellent and the staff very knowledgeable, attentive and helpful. Overall it was a pleasant experience.

20 aprile 2026
Logo di ProCook - O2 Icon

Risposta di ProCook - O2 Icon

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our product range excellent and our staff helpful, and that you had a pleasant experience.

Valutata 5 stelle su 5

The staff was very attentive and…

The staff was very attentive and professional. Answered all my questions and explain everything about the products I wanted to purchase

11 aprile 2026
Logo di ProCook - O2 Icon

Risposta di ProCook - O2 Icon

We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was attentive, professional, and helpful to you.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più