ProCook - Metro Centre Recensioni 501

TrustScore 5 su 5

4,9

Unit 56, Lower Green Mall, Metrocentre, NE11 9YG Gateshead, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

It's always a pleasure to shop at ProCook. The layout in the shop gives inspiration for styling my home and helps when choosing gifts. I like the quality of goods on sale. I purchased a salt & pepp... Leggi di più

Valutata 5 stelle su 5

We purchased a ProCook Stand mixer. It was good that the shop showed us an in-house comparison sheet that they had against other stand mixers. The comparison was not biased & showed the pros & cons o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I love the ProCook shops - I love how light and airy they are, and the staff are always super-helpful. I bought a hand mixer recently, which I’ve not had chance to use yet, but everything else I’ve e... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had good knowledge on how pans were constructed as I was buying them for my son as a present and he wanted certain quantities. Also managed to tweak a set for me . Very helpful and friendly lady .

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli da cucina

Scritti dall'azienda

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Scritti dall'azienda

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informazioni di contatto

  • Unit 56, Lower Green Mall, Metrocentre, NE11 9YG, Gateshead, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

501 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

We were looking for an omelette pan

We were looking for an omelette pan. The young lady who served us was helpful and knowledgeable. Thank you.

29 maggio 2026
Logo di ProCook - Metro Centre

Risposta di ProCook - Metro Centre

We are so glad our team could assist you in finding the perfect omelette pan. Your kind words are truly appreciated!

Valutata 5 stelle su 5

Great shop

Great shop. High quality. Lady at the till was nice.

15 maggio 2026
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Risposta di ProCook - Metro Centre

We appreciate you sharing that our shop had high quality and a nice team member!

Valutata 5 stelle su 5

Excellent experience

Lovely bright welcoming shop with very friendly helpful staff. I found the exact product I was looking for at a good price.

18 maggio 2026
Logo di ProCook - Metro Centre

Risposta di ProCook - Metro Centre

We're so happy you found our shop bright and welcoming with friendly, helpful staff! We're glad you found exactly what you needed at a good price.

Valutata 5 stelle su 5

Excellent staff

Member of staff in the store was very helpful and had great knowledge regarding the products.

16 maggio 2026
Logo di ProCook - Metro Centre

Risposta di ProCook - Metro Centre

We're so glad our staff was helpful and knowledgeable. Thank you for sharing your positive experience with us!

Valutata 5 stelle su 5

Great product

Great product, helpful and knowledgeable staff

15 maggio 2026
Logo di ProCook - Metro Centre

Risposta di ProCook - Metro Centre

We're so glad you enjoyed our product and staff!

Valutata 5 stelle su 5

Cheerful and very helpful staff

Cheerful and very helpful staff, excellent range of products.

15 maggio 2026
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Risposta di ProCook - Metro Centre

We are so happy you found our staff cheerful and helpful, and liked our products!

Valutata 5 stelle su 5

Top quality products and very helpful staff

Very helpful lady staff member assisted us choosing the right products. We were able to try knives for weight and grip to ensure they were right for us. We are delighted with the new set of knives and block (and the other items we bought whilst in the store).

14 maggio 2026
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Risposta di ProCook - Metro Centre

We're so pleased our team member was helpful in assisting you with your product choices. It's wonderful that you are delighted with your new knives and block!

Valutata 5 stelle su 5

Knowledgeable staff …

Had good knowledge on how pans were constructed as I was buying them for my son as a present and he wanted certain quantities. Also managed to tweak a set for me . Very helpful and friendly lady .

14 maggio 2026
Logo di ProCook - Metro Centre

Risposta di ProCook - Metro Centre

We're delighted to hear you received such helpful and friendly service regarding the pan construction. It's great that we could assist you in finding the perfect gift and tweaking a set for yourself!

Valutata 5 stelle su 5

Friendly staff

Friendly staff, attentive and helpful

4 maggio 2026
Logo di ProCook - Metro Centre

Risposta di ProCook - Metro Centre

We appreciate you letting us know our staff was friendly, attentive, and helpful.

Valutata 5 stelle su 5

We purchased a ProCook Stand mixer

We purchased a ProCook Stand mixer. It was good that the shop showed us an in-house comparison sheet that they had against other stand mixers. The comparison was not biased & showed the pros & cons of all the brands in the comparison.

5 maggio 2026
Logo di ProCook - Metro Centre

Risposta di ProCook - Metro Centre

We're so glad to hear you found our comparison sheet helpful in choosing your ProCook Stand mixer! We appreciate your positive feedback.

Valutata 5 stelle su 5

The salesperson was friendly polite and…

The salesperson was friendly polite and extremely helpful.
The products are well made.

30 aprile 2026
Logo di ProCook - Metro Centre

Risposta di ProCook - Metro Centre

We appreciate you sharing your experience! We're so glad our salesperson was helpful and you liked our products.

Valutata 5 stelle su 5

Great service

Staff were extremely helpful and knowledgeable about the products

30 aprile 2026
Logo di ProCook - Metro Centre

Risposta di ProCook - Metro Centre

We're delighted you found our staff helpful and knowledgeable about our products!

Valutata 5 stelle su 5

Staff very helpful and gave me good…

Staff very helpful and gave me good advice on what I wanted not in your face to try push the sale.

4 maggio 2026
Logo di ProCook - Metro Centre

Risposta di ProCook - Metro Centre

We're so glad our team provided helpful advice without any pressure. Thank you for your wonderful feedback!

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