Really great help and advice in the Dorchester store. Subsequently ordered a new coffee machine, which is so much better quality than we've had before. Good service too, as the machine was delivered... Leggi di più
L'azienda ha risposto
Sede
Cambia sede7 South Street, DT1 1BL Dorchester, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
The lady that served us was absolutely brilliant and knowledgeable She took her time to explain how to use things we was interested in. like the spatula cause said that you change the design can take... Leggi di più
L'azienda ha risposto
Jason was helpful and knowledgeable when we came along to ProCook to purchase some new saucepans and a set of decent sharp knives. We did not feel hurried at all and were given a full idea of all the... Leggi di più
Bought a cheaper pestle and mortar as a gift in another shop but once home found that the pestle was deformed, so returned it and brought one from Procook. The quality of the item was much better, th... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
7 South Street, DT1 1BL, Dorchester, Regno Unito
4,8
Eccellente
729 recensioni
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Le persone hanno visualizzato anche
Welcome
Greeted by staff when I walked in. Left to peruse and helped when I asked for it
21 agosto 2026
Nice choice of cook ware and utensils
Nice, friendly helpful staff. Good value products at reasonable prices.
21 agosto 2026
Nicely laid out store (Dorchester)
Nicely laid out store (Dorchester). Easy to find items . Good range of product .
22 agosto 2026
We walked in to buy one thing and…
We walked in to buy one thing and walked out with three good value for money. Pleasant and friendly staff
12 agosto 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
What a great company
Really great help and advice in the Dorchester store. Subsequently ordered a new coffee machine, which is so much better quality than we've had before. Good service too, as the machine was delivered promptly. Wonderful selection of products.
11 agosto 2026
Risposta di ProCook - Dorchester
We're so pleased to hear you received such great help and advice at our Dorchester store! It's wonderful that you're enjoying your new coffee machine and that it was delivered promptly. We're glad you appreciate our selection of products.
A pampered hamper
The chap explained the products fully ,and we were very happy with our purchase.
13 agosto 2026
Risposta di ProCook - Dorchester
We're so glad our team member fully explained the products and that you were very happy with your purchase! Thank you for your kind words.
Risposta di ProCook - Dorchester
We're so glad you experienced excellent service from your initial phone call all the way through to your visit to our shop! We truly appreciate your kind words.
Good knowledgeable staff member who…
Good knowledgeable staff member who went out of their way to help.
13 agosto 2026
The lady that served us was absolutely…
The lady that served us was absolutely brilliant and knowledgeable She took her time to explain how to use things we was interested in. like the spatula cause said that you change the design can take the spatula a bit off and put in the dishwasher which now I will restock my kitchen with them I would’ve done then but was on holiday,I did buy the portableCoffee grinder.
11 agosto 2026
Risposta di ProCook - Dorchester
We're so glad to hear about your positive experience and that our team member provided such brilliant and knowledgeable assistance. It's wonderful that you found the spatula design so appealing and plan to restock your kitchen with them! We hope you enjoy your portable coffee grinder.
Great choice of product
Great choice of product, good quality and pricing. Friendly staff.
10 agosto 2026
Risposta di ProCook - Dorchester
We're so glad you enjoyed our selection of products, found them to be of good quality and pricing, and that our staff was friendly! Thank you for your kind words.
Always welcoming and knowledgeable…
Always welcoming and knowledgeable staff. Don't feel rushed around the store or watched as I shop. Has become my go to place for kitchen tools for work
4 agosto 2026
Risposta di ProCook - Dorchester
We're so pleased to hear that our staff are welcoming and knowledgeable, and that you feel comfortable and unhurried while shopping. It's wonderful that we've become your go-to for kitchen tools!
Helpful & friendly staff
1 agosto 2026
Super shop
Pleasant, helpful,staff and a wide variety of products. My favourite shop for kitchen utensils from small to large!
25 luglio 2026
Bought a cheaper pestle and mortar as a…
Bought a cheaper pestle and mortar as a gift in another shop but once home found that the pestle was deformed, so returned it and brought one from Procook. The quality of the item was much better, the recipient commented on it being sturdy and vety heavy!
23 luglio 2026
Went in to purchase food processor…
Went in to purchase food processor which I had looked at before. Staff very helpful to make sure I was buying the correct product size and its uses. Left happy with my item.
25 luglio 2026
Although i was unable to find some of…
Although i was unable to find some of the items i was looking for the gentleman who served us was very helpful and friendly. He also was able to answer some of my questions on the material used in some of your products.
20 luglio 2026
very efficient service
15 luglio 2026
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