We went into the Chatham outlet store, after sorting my kids school uniform and to be honest, I wasn't expecting such a high quality store. The products are fantastic quality and the service was the s... Leggi di più
L'azienda ha risposto
Sede
Cambia sede25 Dockside Outlet Centre, Maritime Way, Chatham Maritime, ME4 3ED Chatham, GB
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Been looking for a new knife set and finally settled for the 8 piece set with the lay flat block holder, important for me as it can sit in a drawer out of sight but readily available,. A well made we... Leggi di più
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The staff were excellent especially Angela at the dockside branch, she helped me decide on the right knives and sold me the right frying pans which was perfect for what we needed and will go back for... Leggi di più
Great place for Quality kitchen needs. Whether that be an expensive item or one of a less expensive kind. The 3 for £10 range is very good quality.
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
25 Dockside Outlet Centre, Maritime Way, Chatham Maritime, ME4 3ED, Chatham, Regno Unito
4,8
Eccellente
423 recensioni
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L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Been looking for a looking for a knife set, look no furthernew knife set and…
Been looking for a new knife set and finally settled for the 8 piece set with the lay flat block holder, important for me as it can sit in a drawer out of sight but readily available,. A well made we’ll weighted set of knives that look and feel good, good weight which I’m looking forward to using.
9 agosto 2026
Risposta di ProCook - Chatham
We're so glad you found the perfect 8-piece knife set with the convenient lay-flat block! We appreciate your positive feedback on the quality and feel of the knives. We hope you enjoy using them!
Fantastic service!!
We went into the Chatham outlet store, after sorting my kids school uniform and to be honest, I wasn't expecting such a high quality store. The products are fantastic quality and the service was the same. Lesley really looked after us, such brilliant service from her. We will be back, 100%. If only Chatham Outlet opened more better quality stores selling quality products.
8 agosto 2026
Risposta di ProCook - Chatham
We're so happy to hear you had such a wonderful experience at our Chatham outlet store! It's fantastic that you found our products to be of high quality and that our team provided brilliant service. We truly appreciate your kind words and look forward to welcoming you back again soon.
Great place for Quality kitchen needs
Great place for Quality kitchen needs. Whether that be an expensive item or one of a less expensive kind. The 3 for £10 range is very good quality.
7 agosto 2026
I could clearly find what I was looking…
I could clearly find what I was looking for. Staff very friendly and helpful.
31 luglio 2026
The young man in the shop was very…
The young man in the shop was very helpful and was honest about the products and demonstrated the knives and let me have a go at using them and told me about taking care of them. Will go back for the sharpener.
27 luglio 2026
Visited Chatham dockside out let pro…
Visited Chatham dockside out let pro cook store today and was served by Lesley ,have to say she was absolutely lovely ,she was very helpful,didn't rush me as I looked at fish filleting knives ,I ended up with two filleting knives a steel and a knife sheath ,really pleased with my purchase and can't thank Lesley enough for her excellent customer service
30 luglio 2026
Non scritta su invito
V friendly staff
The member of staff (apologies I think she was Lesley) was really helpful and friendly
24 luglio 2026
The staff were excellent especially…
The staff were excellent especially Angela at the dockside branch, she helped me decide on the right knives and sold me the right frying pans which was perfect for what we needed and will go back for more. 10/10
19 luglio 2026
The staff very helpful and efficient.
14 luglio 2026
Staff were amazing
Staff were very helpful and cheerful making it easy for me ask for help, shops clean and most things are easy to find. Only downside what i needed was way out of my budget.
15 luglio 2026
Helpful staff
11 luglio 2026
Happy customer
The staff were great and you had the product I wanted at a reasonable price
4 luglio 2026
Risposta di ProCook - Chatham
We're so glad you found the product you were looking for at a reasonable price and that our staff provided great service! Thank you for your kind words.
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