The experience of using this store was great,Really helpful staff, really polite, wide range of products, you were not rushed by staff to buy something,you could take your time and browse the products... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 1 Shopping Village, Pughs Garden Centre, CF15 8LB Radyr, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Charming, knowledgeable and very helpful lady in the shop which is well stocked with everything you could possibly need in your domestic kitchen. I bought 2 heavy gauge enamel roasting tins (very reas... Leggi di più
L'azienda ha risposto
Well laid out store It was easy to find the new crockery we had seen on the website A very helpful member of staff helped us buy what we wanted and we were able to pay with the cash we had raised... Leggi di più
The staff here are friendly, knowledgeable and helpful. I had a problem with a product which wasn't working properly, so brought it back and they exchanged it for a new one immediately. And the assi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit 1 Shopping Village, Pughs Garden Centre, CF15 8LB, Radyr, Regno Unito
4,9
Eccellente
467 recensioni
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Le persone hanno visualizzato anche
asstv was knowledgeable
4 agosto 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
The experience of using this store was fab…
The experience of using this store was great,Really helpful staff, really polite, wide range of products, you were not rushed by staff to buy something,you could take your time and browse the products at your own pace, A truly lovely store which i am sure we will visit again. Iwould highly recommend a visit .
6 agosto 2026
Risposta di ProCook - Cardiff
We're so glad to hear you had such a great experience and found our staff helpful and polite! It's wonderful that you appreciated our wide range of products and felt comfortable browsing at your own pace. We look forward to your next visit and appreciate your high recommendation!
Super store with everything I wanted…
Super store with everything I wanted and super helpful and knowledgeable staff who really helped me.
4 agosto 2026
Risposta di ProCook - Cardiff
We're so happy you found everything you wanted and that our staff were super helpful and knowledgeable! We appreciate your kind words.
Risposta di ProCook - Cardiff
We're so glad you enjoyed our wide selection of stock and pleasing presentation, and found our staff helpful! Thank you for your kind words.
Very knowledgeable and helpful
Very knowledgeable and helpful. Very good range of products.
2 agosto 2026
Risposta di ProCook - Cardiff
We're so pleased to hear that you found our team knowledgeable and helpful, and that you appreciated our range of products! Thank you for your wonderful feedback.
Helpful and knowledgeable assistant
31 luglio 2026
Usual highly professional experience
Usual highly professional experience. Goods are openly displayed and the shop assistant was extremely helpful.
31 luglio 2026
I always find the staff in Pro Cook…
I always find the staff in Pro Cook very pleasant and very helpful.
27 luglio 2026
sales person very helpful
sales person very helpful, knew their product, and answered my questions regarding other items.
27 luglio 2026
Rang ahead to ensure item was in stock
Rang ahead to ensure item was in stock, and polite and knowledgeable staff reassured me. Excellent service when picking up, a lovely assistant very helpful.
25 luglio 2026
Friendly helpful staff
The array of useful items and the friendly helpfulness of the staff.
21 luglio 2026
Beautiful and practical things for the kitchen
Popped in for a look and found so many lovely kitchen utensils! Helpful staff pointed out a special offer. What a great shop.
3 giugno 2026
Risposta di ProCook - Cardiff
We're so pleased you found so many lovely kitchen utensils and appreciated our staff pointing out a special offer. Thank you for your kind words!
Great customer service
Great customer service. Nice and straight forward to purchase some knives for our campervan. The knives all have sleeves for added protection.
1 luglio 2026
Risposta di ProCook - Cardiff
We're delighted to hear you had great customer service and found the purchase of knives for your campervan straightforward! We're also pleased you appreciate the added protection of the sleeves.
Well laid out store
Well laid out store
It was easy to find the new crockery we had seen on the website
A very helpful member of staff helped us buy what we wanted and we were able to pay with the cash we had raised from the sale of some kitchen ware we no longer used
The crockery we purchased has a Scandinavian simplicity and was competitively priced
29 giugno 2026
Procook is a lovely shop
Procook is such a great shop; I love looking around, getting ideas for my next kitchen and I always find what I want when actually shoping there! The staff were friendly and helpful.
25 giugno 2026
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