I was very impressed with the attention and knowledge of the staff member that helped us. She explained patiently to our many detailed queries on quality differences and care and maintenance of the... Leggi di più
Sede
Cambia sedeUnit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH Braintree, GB
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Bought a set of Kitchen knives. Decent range of types and prices. Excellent advice given in store complete with a selection of veg to test the knives. Not cut myself...yet!
Very good selection of kitchen equipment at fairly competitive prices. All items I have purchased from Pro Cook have been v good quality and I have recommended friends to use the company. Staff at out... Leggi di più
very helpful sales assistant told us pros and cons of frying pans we purchased left us alone to consider our potential purchase and then actual purchase, both ladies were very friendly staff and hel... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH, Braintree, Regno Unito
4,9
Eccellente
934 recensioni
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Le persone hanno visualizzato anche
Very helpful staff and made our shop…
Very helpful staff and made our shop easy and enjoyable.
2 agosto 2026
Bought a set of Kitchen knives
Bought a set of Kitchen knives. Decent range of types and prices. Excellent advice given in store complete with a selection of veg to test the knives. Not cut myself...yet!
26 luglio 2026
Bought for my neighbour
Bought for my neighbour. She says they are the best ever and is very pleased with them.
30 luglio 2026
The revamped shop is terrific
Well laid out store and very friendly, helpful staff. Thank you 😊
28 luglio 2026
Attentive and caring customer service.
I was very impressed with the attention and knowledge of the staff member that helped us. She explained patiently to our many detailed queries on quality differences and care and maintenance of the utensils. The staff member clearly believed in the product and spoke quite passionately about them. It was refreshing to see quality customer service is still available!
24 luglio 2026
It was nice to see the store at…
It was nice to see the store at Braintree now re-opened. Nice new lay out, easy to see products, no tall shelving.
25 luglio 2026
Excellent advice and information from…
Excellent advice and information from assistant about chef's knives.
23 luglio 2026
Great help by member of staff
Great help by member of staff , answered all our questions
19 luglio 2026
Worth a visit
Very helpful, knowledgeable and friendly staff and the shop is very well laid out so easy to find things
18 luglio 2026
Great
Lovely clean, well set out store, good range of products and friendly, helpful staff. And dog friendly too!
18 luglio 2026
Staff were very friendly and helpful
Staff were very friendly and helpful. Purchased new knives.
11 luglio 2026
Staff were friendly
Staff were friendly, helpful.
Good quality products.
Good value for money
14 luglio 2026
Always worth a visit
Very good selection of kitchen equipment at fairly competitive prices. All items I have purchased from Pro Cook have been v good quality and I have recommended friends to use the company. Staff at outlets I have used always found to be pleasant, helpful and well turned out.
11 luglio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Staff were very attentive and friendly
Staff were very attentive and friendly. We were able to try the knives before we bought them and we were advised on the best holder to go with the set we bought.
11 luglio 2026
Risposta di ProCook - Braintree
We're so pleased to hear that our staff were attentive and friendly, and that you had the opportunity to try the knives before your purchase. We're also glad they could advise you on the best holder for your new set!
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