My experience was that if youre looking for something special to use in the kitchen then this is the place to go I don't go anywhere else I hope that though as I've bought two sets of cutlery now... Leggi di più
Sede
Cambia sede10 South Street, CM23 3AT Bishops Stortford, GB
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Arred 20mins before they closed but the guy working there did not rush me and gave me all the advice I needed for what pan range suited.my needs, on the way out we chatted about the knives and helpe... Leggi di più
Very friendly and helpful staff. Wrapped purchase well and very considerate - purchased knives so e.mail for receipt but also gave paper receipt as carrying knives! (their suggestion for safeguarding... Leggi di più
Very knowledgeable staff. The lady (I’m sorry I didn’t get her name) was very helpful as I didn’t realise that you could buy the knives individually instead of in the block as I only wanted vegetable... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
10 South Street, CM23 3AT, Bishops Stortford, Regno Unito
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Le persone hanno visualizzato anche
My experience was that if youre looking…
My experience was that if youre looking for something special to use in the kitchen then this is the place to go
I don't go anywhere else
I hope that though as I've bought two sets of cutlery now that they had a bigger selection
Other than that I generally like walking round getting ideas and it does make me more adventurous with my cooking
Lovely member of staff called John
Lovely member of staff called John, the manager of branch l was in. Very helpful & friendly. A great asset to the ProCook store.
Helpful and efficient staff
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Risposta di ProCook - Bishops Stortford
Knowledgeable staff and good selection…
Knowledgeable staff and good selection of products at reasonable prices.

Risposta di ProCook - Bishops Stortford
Not just products, also great tips on how to use them!
Have been visiting the store a couple of times to try and decide on a new kitchen knife set but its an expensive purchase so not fully decided. I then saw a 20 per cent off sale and as I walked in David who had served me once before greeted me with ‘I was hoping to see you, it’s a great offer on the knives’. He helped me choose the right set and I mentioned I was also looking for a whole new set of pans as I was moving from gas to convection cooker. He was great with advice and I came back in on the Saturday, and he again was brilliant working out what would best meet my needs - also gave me cooking tips, oils to use (and avoid), temperatures - nothing was too much trouble. He also helped me with chopping boards, knife sharpener and a new toaster - all of which i needed, he wasn’t hard selling but instead was really listening to what i needed and advising. I left with most of the list I came in with fulfilled, and i really appreciated that when there was something i needed but the store couldn’t quite meet that need he was honest about it so I left fully confident in what i did buy. The other staff in the store on both visits were also lovely and really helpful, I just dont know their names. Fantastic service David, and thank you.
Lovely store.
The store is well laid out, we found what we wanted easily and the service from the staff was very well conducted.
Very helpful staff
Time and time again the same rude staff…
Time and time again the same rude staff member

Risposta di ProCook - Bishops Stortford
Felt like they were following me around…
Felt like they were following me around the shop thinking I was going to steal from them. I brought what I wanted to buy from the shop which I’m happy with the item, just uncomfortable with staff watching me everywhere I went.

Risposta di ProCook - Bishops Stortford
Helpful staff
The layout of the shop was easy to…
The layout of the shop was easy to navigate, it was very pleasing to the eye.
The staff were very helpful and offered advice and demonstrations.
Prompt and pleasant service.
Great experience, little waiting time
The shop was quiet but staff were quick to offer assistance. I identified the product I wanted and it was brought down from the stock room within 5 minutes.
Staff were friendly.
Very good service
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