Rude and disrespectful support desk. It said, “if the above declared amount is accurate and provide a source of savings, is it in local currency or USD?” I understand the office questions,... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Rude and disrespectful support desk. It said, “if the above declared amount is accurate and provide a source of savings, is it in local currency or USD?” I understand the office questions,... Leggi di più
L'azienda ha risposto
Have been using them for over a decade when their office was situated at China Square Central.Choosing the right broker is like buying an insurance,you will never know a similar event like the Swiss... Leggi di più
L'azienda ha risposto
I have been trading with Oanda for more than 1 year now. My overall experience has been excellent so far. I get timely updates from my account manager (Catherine Chan) every week; responses to my ques... Leggi di più
L'azienda ha risposto
I started using oanda since 2018. I really enjoyed using this platform to trade as it has very low spread and commission fees I don't have to worry about swap fee that much as they charge very minima... Leggi di più
L'azienda ha risposto
OANDA Asia Pacific Pte Ltd (Co. Reg. No 200704926K) holds a Capital Markets Services Licence issued by the Monetary Authority of Singapore. A trusted, regulated broker, OANDA offers competitive spreads on a wide range of CFD markets, including indices, forex, commodities, metals, and bonds to residents of Singapore.
Raffles Place 1, One Raffles Place Tower 1, 048616, Singapore, Singapore
Ha risposto al 92% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Rude and disrespectful support desk.
It said,
“if the above declared amount is accurate and provide a source of savings, is it in local currency or USD?”
I understand the office questions, but is it required to ask “ is it in local currency or USD?”
It is reflecting the organization standards. However , thanks for response.

Risposta di OANDA - Asia Pacific
My broker always attend my needs on time. She Often ask my concern and answer my queries. Frequently organise recognition and app reaction event. That is why I traded using Oanda for 23 years.

Risposta di OANDA - Asia Pacific
Out standing customer service, reputed broker. Regulated in singapore

Risposta di OANDA - Asia Pacific
Easy to use platform. Helpful backend service if encounter any issues.

Risposta di OANDA - Asia Pacific
Excellent support and customer service by Gwen Chen! 👍🏻

Risposta di OANDA - Asia Pacific
The virtual help quickly prompt for a customer service officer to attend. The officer was helpful and the issue was resolved expeditiously.

Risposta di OANDA - Asia Pacific
Quick response, clear communication, high quality service.

Risposta di OANDA - Asia Pacific
I traded live account with small capital (as they say no minimum deposit required) to test out the trading platform as demo account was unavailable, first 3 trades on AUD/SGD was successfully opened and closed. Another day when I tested the platform again I was unable to open trade with even 0.01 trade size and was asked to add more deposit. Deposit doesnt instantly go to trading account as it takes days before you see the drposit balance on trading account. I may say how the platform work is quite different when compare to other commonly used MT4 trading platforms. Considering all these downsides on testing, finally I withdrew my money back instead of deposting more.

Risposta di OANDA - Asia Pacific
LENTOS
Mi experiencia hace un par de años atras fue buenisima!.
Este año volvi a usar este broker y la verdad me decepciono mucho y su nivel esta muy malo y bajo! Mucho tiempo de espera para abrir una cuenta, mucha demora para aceptar documentos, mucha demora para aceptar DEPOSITOS! Les envie 5 documentos diferentes para confirmar mi direccion y NO LOS ACEPTAN! imposible tener una cuenta verificada porque no aceptan documentos! El sistema de soporte tecnico es bueno, pero NO FUNCIONA! NO SOLUCIONAN LOS PROBLEMAS! solamente te dicen que realizan un ¨ticket¨ y hay que ESPERAR! Dios mio no pueden ser tan lentos para una tarea tan sencilla! Realice un retiro de dinero y hay que esperar MÁS DE 48HS! y aun nose si voy a poder sacar mi dinero de aqui! ES MUY INSEGURO HACER TRADING CON TANTAS DESVENTAJAS, GENERAN INSEGURIDAD AL CLIENTE!
Hoy en dia hay miles de alternativas y mucho mejores que OANDA.

Risposta di OANDA - Asia Pacific
OANDA is great because:
1. It allows immediate deposit/withdrawal with ease.
2. It allows trading on the go with its mobile app as well as algorithmic trading with its APIs.
3. Spreads are competitive for some products that I look at.
4. It conducts daily market updates (Daily Dose) and useful webinars for its clients.
5. It has great RMs e.g. Gwen that are always cheerful and ready to help.
6. It organizes great events e.g. CNY dinners for clients.

Risposta di OANDA - Asia Pacific
attended Leap High Seminars for 2 consecutive years. Kelvin's insights are very valuable and has helped me gain a better understanding of the trading landscape. The team of relationship managers are always so hospitable during events, and are never shy to assist me in my queries. Highly recommend Oanda not just as a brokerage platform, but for the hardwork and dedication of the relationship managers as well!

Risposta di OANDA - Asia Pacific
Oanda trading platforms provide great functionality and easy to use.
Beside above, Oanda has excellent customer service with a dedicated relationship manager assigned to who appreciate so much for any services and supports provided.
Thank you Ryan and Catherine for the recent CNY dinner event. Really enjoy it.

Risposta di OANDA - Asia Pacific
I attended the recent Oanda’s CNY dinner event and was pleasantly surprised that I could connect with like minded traders. Well done for organising such events

Risposta di OANDA - Asia Pacific
Am in the OANDA CNY event tonight. Food is amazing. But despite all this, I’m grateful to have someone like Catherine Chan to cover me. She has always been so conscientious and yet easy going.

Risposta di OANDA - Asia Pacific

Risposta di OANDA - Asia Pacific
Great experience with Oanda! Best service, good platform and super quick deposit and withdrawal

Risposta di OANDA - Asia Pacific
i like the convenience and the ease of trading. i look forward to many years of trading. excellent customer service

Risposta di OANDA - Asia Pacific
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