Millets - St Albans Recensioni 

276
TrustScore 5 su 5

4,9

The Maltings Shopping Centre, AL1 3HL St. Albans, GB


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Valutata 5 stelle su 5

Darren and Rob were super helpful in choosing the right pair of hiking boots and socks for my upcoming DofE gold. We didn’t feel rushed and had lots of time to try on different shoes. Darren gave us l... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I went to Millets a few weeks ago to buy a pair of walking boots for a trip to Scotland and Jonathan was extremely helpful and attentive. Not only did he find the perfect pair of boots for me, but he... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went to buy some waterproof hiking boots and received extremely helpful assistance from Hal who talked me through various options. Really great and extremely happy with the boots I got in the end. A f... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Darren at St Albans was excellent. When I told him I had no dispatch note after day 4 for our tent we had ordered online, he contacted another store himself and secured a second one, promising the r... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - St Albans

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • The Maltings Shopping Centre, AL1 3HL, St. Albans, Regno Unito

  • 01727 223339

4,9

Eccellente

TrustScore 5 su 5

276 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(276)

5321 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Served by max attentive and friendly…

Served by max attentive and friendly just what you need in sales.

5 luglio 2025
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Risposta di Millets - St Albans

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Darren is the best!

Darren is the best!

4 luglio 2025
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Risposta di Millets - St Albans

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Great service

Visited Millets to buy my son trecking gear for a trip to Borneo. The list was extensive- but Darren, with a great deal of patients and expert knowledge, sorted us out. Working within our budget and making sure we left with just the right stuff for the trip.

2 luglio 2025
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Risposta di Millets - St Albans

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Visited today for a ‘quick look’ & you…

Visited today for a ‘quick look’ & you can guess how that went haha! Me & my other half were looking at some camping gear for a trip we have coming up & that’s when delightful Darren came over & asked if we needed any assistance. He gave us awesome recommendations & taught us a few things about camping gear that we wouldn’t have known ourselves!
We ended up leaving with a spectacular tent which suited our needs🥰
Thanks a bunch Darren for your help & millets for providing reasonably priced gear!

28 giugno 2025
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Risposta di Millets - St Albans

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Very helpful staff

Darren was so helpful and knowledgeable when I went into the store to buy sleeping bags. He took his time to explaining the pros and cons of all the options and helped me decide what was better for our needs. I've always found the staff at the St Albans staff very helpful and friendly.

4 giugno 2025
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Risposta di Millets - St Albans

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

DofE shopping

We went in to Millets to get equipment for our son’s DofE expedition. We were given very sound and informed advice and guidance by Darren on the best equipment and thus avoided unnecessary expense. Both Darren and Rob got us sorted on items from rucksack to food items in a relatively quick time. Thank you!

14 giugno 2025
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Risposta di Millets - St Albans

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

DOE shopping made simple.

Just popped in as my son has his Silver DOE coming up, Darren made things very easy for us. Took the list and walked us around the store trying things on for size, advising us what we need and what we didn’t. Spent a lot on f time helping us and then applied a discount for DOE combatants. I was not looking forward to trawling around the shops, so to get everything in one place with great service and advice, coupled with reasonable cost was a win win for everyone.

14 giugno 2025
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Risposta di Millets - St Albans

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Visited today looking for water shoes…

Visited today looking for water shoes for my daughter. Dareen was extremely helpful and remembered that there were 1 or 2 pairs in the stockroom.
He searched for them and found the exact shoe size and perfect colour! Excellent service!

11 giugno 2025
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Risposta di Millets - St Albans

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Valutata 5 stelle su 5

super staff Darren helps find the right gear

Darren was a life saver at the St Albans branch. Helped us pick the right gear for DoE and had really helpful tips for us on what to expect, the pros and cons of the equipment we bought and did so with a smile.
Thanks!

9 giugno 2025
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Risposta di Millets - St Albans

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valutata 5 stelle su 5

Darren was really helpful

Darren was really helpful. We left everything to the last minute and he got us all sorted. So friendly. Everyone there are helpful and friendly. Will definitely go back there. Nothing is too much trouble.
Thank you

5 giugno 2025
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Risposta di Millets - St Albans

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valutata 5 stelle su 5

Helpful,friendly staff

Having undertaken some product research before going to the shop, it was reassuring that the lady who served me, Sophie, knew her product and sold me the boots that I wanted and were best for my use rather than trying to up-sell a more expensive pair. Good shop with a range of gear for all budgets, staff who know about their stock and a no-pressure environment.

4 giugno 2025
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Risposta di Millets - St Albans

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valutata 5 stelle su 5

Attentive staff and had stock of what I…

Attentive staff and had stock of what I was looking for.

3 giugno 2025
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Risposta di Millets - St Albans

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Helpful and expert advice from Darren…

Helpful and expert advice from Darren and Rob, who then sourced me the best value walking poles for my forthcoming trip.

31 maggio 2025
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Risposta di Millets - St Albans

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Valutata 5 stelle su 5

…professional help

We needed some help finding wellingtons for my sons daughter and the people at the shop were very helpful.so thanks Darren and all the staff we really appreciated it.
Great service

29 maggio 2025
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Risposta di Millets - St Albans

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valutata 5 stelle su 5

Very helpful and friendly store

Darren was extremely knowledgable and helpful. Looking at sleeping bags and mats for cubs, Darren really gave us some excellent guidance. Sophie was also lovely. Lovely welcome to the store. We will be back soon ! Thanks so much.

26 maggio 2025
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Risposta di Millets - St Albans

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Valutata 5 stelle su 5

Lovely, friendly store

Lovely, welcoming staff with a friendly smile. Helped by Darren with picking items for my daughter’s residential trip to the lake. Also asked by a young lady if we needed a helping hand. Then checked out with Jack. All friendly and helpful. Thank you!

26 maggio 2025
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Risposta di Millets - St Albans

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Valutata 5 stelle su 5

Thankyou, Millets in the Maltings

Went to Millets in the Maltings, St. Albans today to get my son kitted out for his Bronze DofE. The staff were excellent, so knowledgeable, helpful and went above and beyond. Darren especially was fantastic, totally understood my budget limitations and had a great rapport with my son. Thankyou so much. I feel I didn’t have any idea of what the DofE involved and thankfully, now because of Darren and the team at Millets I feel a little more in the know! A full 5 stars.

25 maggio 2025
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Risposta di Millets - St Albans

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Valutata 5 stelle su 5

Really great service from Jack

Really great service from Jack. Very helpful, polite and knowledgeable.

18 maggio 2025
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Risposta di Millets - St Albans

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Absolute outstanding service from…

Absolute outstanding service from Darren at Millets. I visited with my son to buy equipment for his DofE expedition and Darren was extremely helpful and knowledgeable on what was required. He helped us find the most appropriate equipment, informed us of discounts and shared hints and tips with my son about DofE. His knowledge and passion for it was clear to see and made our shopping experience so much better. Thank you!

8 maggio 2025
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Risposta di Millets - St Albans

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Most helpful staff I have ever dealt with. 😊

My son and I went in with no idea at all what was good or bad for his bronze DofE, and our server, Rob, helped us so well and with immense expertise. We have now got all the correct kit, and left with a smile on our faces. So helpful, and all the staff are friendly , really made us feel welcome to ask for assistance. Thanks so much!

11 maggio 2025
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Risposta di Millets - St Albans

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

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