Millets - Monmouth Recensioni 

284
TrustScore 5 su 5

4,9

21 Monnow Street, NP25 3EF Monmouth, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent service with my order being ready for collection on the same day. The staff in the Monmouth store were great. The sandals I ordered are a second pair as I find them comfortable and supportiv... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Arrived late afternoon having driven a long way. A very helpful friendly lady helped me select the correct OS map for the area where I was to stay including running a check with the relevant mapping s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have just left the Monmouth branch of Millets where the courtesy and support I received was outstanding. Liz went out of her way to help me to return a package through UPS. The process was frustra... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Was on sale in the Monmouth shop but was easier to order online & also get a 15% discount & free delivery instead of struggling to carry it back to the car…Monmouth always my local shop & the staff ar... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Monmouth

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • 21 Monnow Street, NP25 3EF, Monmouth, Regno Unito

  • 01600 739187

4,9

Eccellente

TrustScore 5 su 5

284 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(284)

5397 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Friendly helpful staff

Really great waterproof Peterstorm coat, nice colour nice price and really helpful friendly staff.
Very dog friendly and lots of choice.
Nice experience.

3 novembre 2025
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Risposta di Millets - Monmouth

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Being available even when busy

Despite there being several customers wanting to try on walking shoes around the same time, Liz took this in her stride. I didn't feel rushed and neither was I kept waiting. She brought myself and another customer shoes, and responded to both of us as needed. She took time to ensure I had the best fit and cimfort for what I needed.

20 ottobre 2025
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Risposta di Millets - Monmouth

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Liz went out of her way to help me buy…

Liz went out of her way to help me buy some Merrell walking shoes.George came from the back of the shop to support and help with the decision making process.Liz is going to help my friend buy her walking shoes when the new delivery arrives on Monday.

15 ottobre 2025
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Risposta di Millets - Monmouth

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Wonderful service very freindly I was…

Wonderful service very freindly I was served by george and Eva best shop in town

28 settembre 2025
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Risposta di Millets - Monmouth

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Valutata 5 stelle su 5

A very helpful member of staff who gave…

A very helpful member of staff who gave good advice.

15 settembre 2025
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Logo di Millets - Monmouth

Risposta di Millets - Monmouth

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

We called in to the Monmouth store…

We called in to the Monmouth store yesterday to pick up a few extras. We are currently on the Offas path. Jess and the team were amazing so helpful. Thank you x

16 agosto 2025
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Risposta di Millets - Monmouth

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Valutata 5 stelle su 5

I came in to this Monmouth store and…

I came in to this Monmouth store and was helped by this beautiful polish accented lady. I sold my house to buy the entire shop contents

11 agosto 2025
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Risposta di Millets - Monmouth

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

Liz was fantastic!

Liz was fantastic! Really helpful and knowledgeable! Thank you 😎

22 luglio 2025
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Risposta di Millets - Monmouth

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service

Excellent service. I phoned ahead to check that they had walking boots in my size and I was told that the boots would be put aside until I arrived. Great service in shop, lots of advice. An expensive purchase but I came away feeling confident that I had made the right purchase.

7 giugno 2025
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Risposta di Millets - Monmouth

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Millets 5 star!

Lisa was very helpful helping us choose our camping equipment.
She was very knowledgeable and went above and beyond to make sure we were taken care of.
Thanks Lisa!

25 maggio 2025
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Risposta di Millets - Monmouth

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Valutata 5 stelle su 5

Fantastic service again!

As always, the best customer service in Monmouth Millets. I buy all of my outdoor gear from them if I can because they are all so helpful and friendly and knowledgeable as well. Got a great deal on some Fox shorts today too. Thanks again.

16 aprile 2025
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Risposta di Millets - Monmouth

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Brilliant customer service

Brilliant customer service. The assistant went out of her way to advise me with regards to suitability and quality and was on hand to fetch several pairs of shoes in two sizes.

She didn't deviate from politeness nor service and had a balanced banter.
Will recommend Millets Monmouth again. All staff said hello, smiled and were polite.

29 dicembre 2024
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Risposta di Millets - Monmouth

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Nice shopping experience at Millets Monmouth deserves a cup of tea :)

The staff were very polite and the store well laid out well stocked and light clean.
I went in to buy a pair of good quality walking boots and after trying a couple of pairs with a member of store staff helping me choose based on boot functions and type, I came away with a pair I am happy with.
I had even time for a nice cup of tea on my way back to my car :)

14 dicembre 2024
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Risposta di Millets - Monmouth

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Always friendly

Always friendly, and equally helpful. And dog friendly, which is a major bonus!

14 dicembre 2024
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Logo di Millets - Monmouth

Risposta di Millets - Monmouth

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Well i must say the staff are most help…

Well i must say the staff are most help ive meet in a long time ill deffaly go back

12 dicembre 2024
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Logo di Millets - Monmouth

Risposta di Millets - Monmouth

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

I have a lovely experience there

I have a lovely experience there, vary friendly staff , will definitely shop there again!

9 dicembre 2024
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Logo di Millets - Monmouth

Risposta di Millets - Monmouth

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent customer service

I was shopping in Monmouth today and I went into Millets to buy a coat, the three members of staff were extremely helpful and friendly. Excellent customer service and a great black Friday deal.

30 novembre 2024
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Logo di Millets - Monmouth

Risposta di Millets - Monmouth

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Valutata 5 stelle su 5

Took a look at walking shoes

Visited Millets at Monmouth and took a look at walking shoes. Staff were very helpful and informative, but not pushy.
Both staff members clearly had excellent product knowledge and were most courteous.
How refreshing to get customer service of such a high standard.
Thanks very much indeed. I am very happy with my purchase too.

29 novembre 2024
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Logo di Millets - Monmouth

Risposta di Millets - Monmouth

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

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