Lidl GB - GB0944 Recensioni 3

Food not fresh, some fruit and cheese was full of mould

Well, Lidle is what it is- great for some things and often cheaper than the main stores.
However, what I found to be amazing is a couple of men who man the self service checkout who are helpful and one has good banter as well as efficiency. I particularly want to thank the man who found my car keys and looked after them for me for over a week. I had no idea they were in Lidle but this man had picked them up and put them somewhere safe for me. I was at the point of having to replace the lot of them at a cost of well over £300 so I wanted to thank him for saving me so much money, time and stress but he refused to take my little gift.
It’s rare to find someone so kind and helpful so a big thank you.

Lidl Oxford, Watlington Road - I wished to squeeze 1L of orange juice, but the 1L empty bottles were missing. I asked if they can refill these, but was told they don't have any. Then I asked the store manager if I could take 2x 500mL for the price of 1L (2x500mL is more expensive than 1L). He said absolutely not and turned away. The store was not busy, I was there on Monday after 11am. I find this to be bad customer care, and I question if they do not keep 1L bottles intentionally, so people are forced to buy the more expensive version. The orange squeeze machine seems to be in bad condition and not cared about quite often in this store. The bottle holder is broken for quite a few weeks and oranges are not refilled and a bin for cleaning tissue is missing.