Won’t give timing until payment made. Dispatcher said it would be posted as urgent (it was) and once payment was made, text was sent indicating 1 hour before tech would arrive. Very stressful and woul... Leggi di più
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Scopri cosa dicono le persone
My son is at Ball State in college, so I had to call on a Sunday to have assistance getting his truck unlocked. The man who came to help him, was rude to him and told him he was frustrated because he... Leggi di più
My grandson was close to 2 hours from home when he accidentally locked the car keys in the trunk! Within an hour’s time you arrived on the scene and helped him get the keys. Excellent service and a VE... Leggi di più
Misleading marketing. At time of purchase, the koisk indicated 50% discount for 30 key mail in large order. They ended up charging me 5.495 per key. Homedepot or ace can make the keys under $4 a p... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
KeyMe Locksmiths is the nation's most trusted 24 hour locksmith providing guaranteed quality service. We specialize in residential and commercial lockouts, home security systems, lock repair and installation, car key replacement and emergency lockouts. We also copy home, office and car keys, as well as key fobs and access cards quickly and accurately. If you need to install a smart lock, door lock, deadbolt, key fob, file cabinet lock or a master key system, give us a call. If you are locked out or want to schedule an appointment with a licensed locksmith near you, please call us for an upfront flat rate.
Informazioni di contatto
Stati Uniti
- (866) 635-1048
- www.key.me
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Prompt and cleared our problem
Prompt and cleared our problem. Waited to see that we we in the car and ready to go.
Unprofessional and Rude Customer Service
My son is at Ball State in college, so I had to call on a Sunday to have assistance getting his truck unlocked. The man who came to help him, was rude to him and told him he was frustrated because he had to drive all the way from Indianapolis to Muncie. I paid a prime price for that but he also made my college son give him a $30 tip on top of the $176 I already paid! That is ridiculous and unprofessional. Very disappointed!
My grandson was close to 2 hours from…
My grandson was close to 2 hours from home when he accidentally locked the car keys in the trunk! Within an hour’s time you arrived on the scene and helped him get the keys. Excellent service and a VERY reasonable price. Thanks for relieving the anxiety of the situation.
The technician showed up earlier than I…
The technician showed up earlier than I was told and had my key out in a few seconds
Pay and only then do you find out how long the wait will be
Won’t give timing until payment made. Dispatcher said it would be posted as urgent (it was) and once payment was made, text was sent indicating 1 hour before tech would arrive. Very stressful and would have preferred knowing that up front so that i could move on to another company that could meet my needs better
I would definitely recommend this…
I would definitely recommend this company. Very reliable and professional.
Potrebbe usare l'IA per rispondereMostra di più
Once he got to my location
Once he got to my location, he was very prompt and professional!

Risposta di KeyMe Locksmiths
Needed keys made for my Peterbilt…
Needed keys made for my Peterbilt truck. They had the blanks and was able to cut them perfectly the first time.

Risposta di KeyMe Locksmiths
Cancelled locksmith and was charged…
Cancelled locksmith and was charged full amount instead of just the $80 cancellation fee.

Risposta di KeyMe Locksmiths
Quick and efficient
Quick and efficient, in a sparsely populated area! We appreciate the professionalism and quick assist

Risposta di KeyMe Locksmiths
The service was fantastic
The service was fantastic. Took seriously 2 minutes after the guy got to us. Wait time was okay especially considering he was at a job when he got our call.

Risposta di KeyMe Locksmiths

Risposta di KeyMe Locksmiths
We were lock out of our truck
We were lock out of our truck. This guy was great. Friendly social polite and drove hour and had to help us. I would definitely call him again if I’m stuck in Nebraska I give him 5 stars all the way

Risposta di KeyMe Locksmiths
Got there quickly, done faster
Got there quickly, popped my classic 1969 Mustang’s loc in under two minutes, and was as friendly as anyone could ask. Great experience.

Risposta di KeyMe Locksmiths
No Pricing disclosure, then charged huge fees after work done
The Carwash where I locked my keys in the car called this company to come out (even though I asked to use their phone to call someone else). The man showed up in an unmarked private car, popped my lock in 5 seconds, and then told me it would be an exorbitant $437!! He never went over any rates with me before jumping in to unlock my car or give me a chance to agree to anything. I am young and inexperienced, and felt trapped not knowing I could even say "no" since he did the work before I could even think about it. This was a very hard (and expensive) lesson, learning about my rights as a consumer. I reached out to KeyMe to ask for help since the man did not even give me his name, but they said their contractors can set their own rates and there was nothing they could do. I felt like KeyMe treated me deceptively and unethically by not even going over pricing before doing the work and then charging whatever they wanted. I will never use this company again.

Risposta di KeyMe Locksmiths
Nothing
Nothing, the technician showed up and didn't know how to get in. My driver Edgardo had to use the techs tools and unlock the door. If he doesn't know how or what to do he shouldn't be on payroll.🤷🏽♂️

Risposta di KeyMe Locksmiths
Ridiculous!!
Ridiculous!!! Just needed extra key and 6 days later I'm still waiting for it to be delivered, and I'm NOT going to talk about outrageous price.
Never again.

Risposta di KeyMe Locksmiths
Prompt response and they got me into my…
Prompt response and they got me into my truck quickly.

Risposta di KeyMe Locksmiths
Not recommended
My wife and I recently purchased a used car that came with only one key.
Figuring we needed, at least, two keys - we decided to use a KeyMe Kiosk to get the keys. After spending $292 on two keys - what we received were not 4-button keys that we thought we were getting, but just standard keys. When I contacted KeyMe, they told me they didn't do 4-button keys for a 2017 Toyota Camry. This seemed like a bait-and-switch since all the photos on the machine showed 4-button keys, and when we put in the make-and-model of our vehicle AT NO POINT did the machine say: "Do you want a 4-button key? We do not have 4-button keys for your type of vehicle. Continue?" Seems like a no-brainer - obviously not.
We decided to go ahead and just use the standard key so I downloaded the App and got the process started. Once we realized the key wasn't going to work, I tapped on the FAQ/Troubleshooting icon in the app. All that did was bring up the Tech Support number. When I called that number, Tech Support was closed - even though it was only 4 p.m. on the West Coast. For a nationwide company that seems woefully inadequate. Figuring I would call them the next day - a Saturday - tech support also isn't open on the weekends. Again, terrible customer service.
We promptly sent the keys back.
I've had numerous email "conversations" where there's a lot of platitudes and apologies but I'm guessing they're all just AI generated.
NOT RECOMMENDED.
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