KeyMe Locksmiths Recensioni 

4295
TrustScore 3 su 5

3,0

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Scopri cosa dicono le persone

Valutata 3 stelle su 5

Won’t give timing until payment made. Dispatcher said it would be posted as urgent (it was) and once payment was made, text was sent indicating 1 hour before tech would arrive. Very stressful and woul... Leggi di più

Valutata 4 stelle su 5

Only issues was the 45 minute wait time, while my per was locked in the running vehicle, it took fir them to come from so far away (Ellaworth to Bangor). You told me more than once your response time... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Starting with the first hello the service was professional, knowledgeable and empathetic. The customer service scheduler helped resolve several snags, like my purse with my credit cards is locked i... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Misleading marketing. At time of purchase, the koisk indicated 50% discount for 30 key mail in large order. They ended up charging me 5.495 per key. Homedepot or ace can make the keys under $4 a p... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fabbro per serrature
  2. Servizio di fabbro per emergenze
  3. Servizio di duplicazione chiavi

Scritti dall'azienda

KeyMe Locksmiths is the nation's most trusted 24 hour locksmith providing guaranteed quality service. We specialize in residential and commercial lockouts, home security systems, lock repair and installation, car key replacement and emergency lockouts. We also copy home, office and car keys, as well as key fobs and access cards quickly and accurately. If you need to install a smart lock, door lock, deadbolt, key fob, file cabinet lock or a master key system, give us a call. If you are locked out or want to schedule an appointment with a licensed locksmith near you, please call us for an upfront flat rate.


Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

4K recensioni

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3,0

Tutte le recensioni

(4295)

158 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Pay and only then do you find out how long the wait will be

Won’t give timing until payment made. Dispatcher said it would be posted as urgent (it was) and once payment was made, text was sent indicating 1 hour before tech would arrive. Very stressful and would have preferred knowing that up front so that i could move on to another company that could meet my needs better

22 luglio 2026
Valutata 5 stelle su 5

Once he got to my location

Once he got to my location, he was very prompt and professional!

17 luglio 2026
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Risposta di KeyMe Locksmiths

Debbie,

We're so glad to hear our team member was prompt and professional. Thank you for sharing your positive experience with us!

If further assistance is needed, please contact us at support@key.me. We are happy to help!

KeyMe Locksmiths

Valutata 5 stelle su 5

Needed keys made for my Peterbilt…

Needed keys made for my Peterbilt truck. They had the blanks and was able to cut them perfectly the first time.

15 luglio 2026
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Risposta di KeyMe Locksmiths

Ronald Davis,

We're so glad we could help with your Peterbilt keys! It's wonderful to hear our team provided perfect service on the first try. Thank you for your kind words.

If further assistance is needed, please contact us at support@key.me. We are happy to help!

KeyMe Locksmiths

Valutata 1 stelle su 5

Cancelled locksmith and was charged…

Cancelled locksmith and was charged full amount instead of just the $80 cancellation fee.

10 luglio 2026
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Risposta di KeyMe Locksmiths

Phil,

We appreciate you sharing your experience. We are concerned to hear about the cancellation charge.

Please contact us at support@key.me. We are happy to help!

KeyMe Locksmiths

Valutata 5 stelle su 5

Quick and efficient

Quick and efficient, in a sparsely populated area! We appreciate the professionalism and quick assist

18 luglio 2026
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Risposta di KeyMe Locksmiths

Billy Colemire,

We're so happy to hear that our team provided quick and professional assistance, especially in a less populated area. We truly appreciate your kind words!

If further assistance is needed, please contact us at support@key.me. We are happy to help!

KeyMe Locksmiths

Valutata 5 stelle su 5

The service was fantastic

The service was fantastic. Took seriously 2 minutes after the guy got to us. Wait time was okay especially considering he was at a job when he got our call.

18 luglio 2026
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Risposta di KeyMe Locksmiths

Barb,

We're so happy to hear that our service was fantastic and efficient for you! We truly appreciate your understanding regarding the wait time and your kind words. Thank you for your positive feedback.

If further assistance is needed, please contact us at support@key.me. We are happy to help!

KeyMe Locksmiths

Valutata 5 stelle su 5

Tech showed up within 5-10 mins of call.

Tech showed up within 5-10 mins of call.

23 luglio 2026
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Risposta di KeyMe Locksmiths

Robert Davis,

We're so happy our technician arrived quickly to assist you. We appreciate your kind words!

If further assistance is needed, please contact us at support@key.me. We are happy to help!

KeyMe Locksmiths

Valutata 5 stelle su 5

We were lock out of our truck

We were lock out of our truck. This guy was great. Friendly social polite and drove hour and had to help us. I would definitely call him again if I’m stuck in Nebraska I give him 5 stars all the way

19 luglio 2026
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Risposta di KeyMe Locksmiths

Martinez,

We're so glad our team could assist you when you were locked out of your truck. We appreciate your kind words about our friendly and polite service, and we're happy we could help you out in Nebraska.

If further assistance is needed, please contact us at support@key.me. We are happy to help!

KeyMe Locksmiths

Valutata 5 stelle su 5

Got there quickly, done faster

Got there quickly, popped my classic 1969 Mustang’s loc in under two minutes, and was as friendly as anyone could ask. Great experience.

19 luglio 2026
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Risposta di KeyMe Locksmiths

Sean Clifford,

We're so happy to hear we could help you quickly with your classic Mustang! We appreciate your kind words about our friendly service.

If further assistance is needed, please contact us at support@key.me. We are happy to help!

KeyMe Locksmiths

Valutata 1 stelle su 5

No Pricing disclosure, then charged huge fees after work done

The Carwash where I locked my keys in the car called this company to come out (even though I asked to use their phone to call someone else). The man showed up in an unmarked private car, popped my lock in 5 seconds, and then told me it would be an exorbitant $437!! He never went over any rates with me before jumping in to unlock my car or give me a chance to agree to anything. I am young and inexperienced, and felt trapped not knowing I could even say "no" since he did the work before I could even think about it. This was a very hard (and expensive) lesson, learning about my rights as a consumer. I reached out to KeyMe to ask for help since the man did not even give me his name, but they said their contractors can set their own rates and there was nothing they could do. I felt like KeyMe treated me deceptively and unethically by not even going over pricing before doing the work and then charging whatever they wanted. I will never use this company again.

17 luglio 2026
Non scritta su invito
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Risposta di KeyMe Locksmiths

Charis,

We are truly sorry to hear about your distressing experience and the significant charges you encountered. We understand how frustrating it must have been to feel pressured into a service without clear pricing beforehand, especially in a vulnerable situation.

Please contact us at support@key.me. We are happy to help!

KeyMe Locksmiths

Valutata 5 stelle su 5

Nothing

Nothing, the technician showed up and didn't know how to get in. My driver Edgardo had to use the techs tools and unlock the door. If he doesn't know how or what to do he shouldn't be on payroll.🤷🏽‍♂️

22 luglio 2026
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Risposta di KeyMe Locksmiths

edgardo alicea,

We truly appreciate you sharing your experience. We are concerned to learn about the difficulties encountered by our technician and the need for your driver's assistance. We are actively reviewing this incident to ensure our team is fully equipped and trained for all situations.

If further assistance is needed, please contact us at support@key.me. We are happy to help!

KeyMe Locksmiths

Valutata 1 stelle su 5

Ridiculous!!

Ridiculous!!! Just needed extra key and 6 days later I'm still waiting for it to be delivered, and I'm NOT going to talk about outrageous price.
Never again.

22 luglio 2026
Non scritta su invito
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Risposta di KeyMe Locksmiths

Scott Marshall,

We are truly sorry to hear about the extended wait for your key and your disappointment with the cost. We understand how frustrating delays can be, especially when you need something urgently.

Please contact us at support@key.me. We are happy to help!

KeyMe Locksmiths

Valutata 5 stelle su 5

Prompt response and they got me into my…

Prompt response and they got me into my truck quickly.

15 luglio 2026
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Risposta di KeyMe Locksmiths

Benjamin,

We're truly happy to hear we could assist you so promptly and get you back on your way quickly. Thank you for your kind words!

If further assistance is needed, please contact us at support@key.me. We are happy to help!

KeyMe Locksmiths

Valutata 1 stelle su 5

Not recommended

My wife and I recently purchased a used car that came with only one key.
Figuring we needed, at least, two keys - we decided to use a KeyMe Kiosk to get the keys. After spending $292 on two keys - what we received were not 4-button keys that we thought we were getting, but just standard keys. When I contacted KeyMe, they told me they didn't do 4-button keys for a 2017 Toyota Camry. This seemed like a bait-and-switch since all the photos on the machine showed 4-button keys, and when we put in the make-and-model of our vehicle AT NO POINT did the machine say: "Do you want a 4-button key? We do not have 4-button keys for your type of vehicle. Continue?" Seems like a no-brainer - obviously not.
We decided to go ahead and just use the standard key so I downloaded the App and got the process started. Once we realized the key wasn't going to work, I tapped on the FAQ/Troubleshooting icon in the app. All that did was bring up the Tech Support number. When I called that number, Tech Support was closed - even though it was only 4 p.m. on the West Coast. For a nationwide company that seems woefully inadequate. Figuring I would call them the next day - a Saturday - tech support also isn't open on the weekends. Again, terrible customer service.
We promptly sent the keys back.
I've had numerous email "conversations" where there's a lot of platitudes and apologies but I'm guessing they're all just AI generated.
NOT RECOMMENDED.

17 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Quick and helpful

16 luglio 2026
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Risposta di KeyMe Locksmiths

We're so glad to hear our team member provided quick and helpful service. Thank you for your kind words!

Valutata 5 stelle su 5

The gentleman was very professional and…

The gentleman was very professional and courteous, and completed all the task in a timely matter.

17 luglio 2026
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Risposta di KeyMe Locksmiths

Max Green,

We're so glad to hear our team member provided professional and courteous service, completing tasks efficiently. Thank you for your kind words!

If further assistance is needed, please contact us at support@key.me. We are happy to help!

KeyMe Locksmiths

Valutata 1 stelle su 5

They didn’t get my car unlocked

They didn’t get my car unlocked. I paid for a service and wasn’t provided with a successful service. Had to pay someone else to unlock my vehicle

18 luglio 2026
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Risposta di KeyMe Locksmiths

ray turano,

We are truly sorry to hear that we were unable to successfully unlock your vehicle and that you had to seek assistance elsewhere. We understand your frustration and appreciate you bringing this to our attention.

Please contact us at support@key.me. We are happy to help!

KeyMe Locksmiths

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