Audika - Clacton Recensioni 

102
TrustScore 5 su 5

4,9

72 Station Road, CO15 1SP CLACTON-ON-SEA, Essex, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

First time for hearing aids for me, dealt with very professionally by all staff. The hearing aids themselves have made a real difference to my hearing! Not cheap, but very satisfied with the result!... Leggi di più

Valutata 5 stelle su 5

Very honest and very helpful consultant. Just ensured i received the right advice and did not convey at any time that he wanted sell me something i did not necessarily need at this point. But mayb... Leggi di più

Valutata 4 stelle su 5

Your staff in Clacton continue to provide the same standard of service we have received for many years. Nice to see you keeping up to date with your equipment as its intetesting to see the state of... Leggi di più

Valutata 5 stelle su 5

I attended the Clacton-on-Sea branch of Hidden Hearing today. This was the first time I had this procedure. I was dealt with by Debbie who was fantastic. She explained everything in great detail and w... Leggi di più



Informazioni di contatto

  • 72 Station Road, CO15 1SP, CLACTON-ON-SEA, Essex, Regno Unito

  • 01255 470410

4,9

Eccellente

TrustScore 5 su 5

102 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(102)

4921 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Debbie at Clacton

Went to Clacton branch and seen by Debbie. Absolutely amazing service, she was friendly, polite, welcoming and explained everything in advance, checked I understood and answered any questions I had.
Excellent clinical skills, excellent patient care and after care advice.
Cannot praise the service or their professionalism enough.
Thoroughly recommend.

30 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Hearing test

From the minute we walked in we was made to feel good and relaxed, the hearing test was excellent and all explained as we went on, he even printed out the graft and explained what it all ment. The only downside to it was that I couldn't afford them, but a really good experience

22 marzo 2024
Valutata 5 stelle su 5

Professional and Given Lots of Advice

I attended the Clacton-on-Sea branch of Hidden Hearing today. This was the first time I had this procedure. I was dealt with by Debbie who was fantastic. She explained everything in great detail and was very professional. I left with my hearing 100% better and could hear so much more clearly. I will definitely return in the future when required.

8 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

A good experience

Earwax removal was quick and not the least unpleasant. This was followed by a thorough hearing test and the results were as expected, not good. I now have my hearing aids and getting a far better and richer life experience. The team at Clacton were excellent, friendly and informative. I'm glad I took the plunge.

18 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Debbie was absolutely great

Debbie was absolutely great, she was very professional and I felt comfortable throughout the process. Was so satisfying to have all that wax removed and I could see the huge difference before and after via the images of the ear canal shown to me. I can also hear much better now :)

18 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Ear Wax Microsuction

Debbie made the entire experience wonderful with the ear wax removal. I was made to be in the driving seat the entire way and Debbie was extremely professional throughout.

26 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

My husband attended an earwax removal…

My husband attended an earwax removal appointment with Debbie today.
The environment was immaculately clean and the treatment was professional and friendly.
Debbie has a lovely way with people putting them at ease with her knowledge and friendly approach.
I would highly recommend this service.

19 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

My experience from the initial hearing…

My experience from the initial hearing test, wax removal and follow up has been excellent. I would recommend Hidden Hearing to anyone who has difficulty with their hearing. The staff at the Clacton branch are very professional and caring in every way.

25 maggio 2023
Valutata 5 stelle su 5

Debbie saved my hearing and sanity!

Debbie managed to suck out the monstrosity which was lodged deep into my ear! Instant relief and full hearing straight away! Honestly I felt like a kid on Christmas with how happy I am now! It was pure torture before she got her hands on it! Crazy how much can be stuck in your ears! It was a painless procedure and I can’t recommend enough, if your ears are blocked and causing pain and discomfort go and see Debbie asap.

12 giugno 2023
Non scritta su invito
Valutata 3 stelle su 5

Newer models seem unsatisfactory

I deal with Hidden Hearing on behalf of my mother. She has had aids from them for at least 6/7 years. The previous aids were satisfactory but my mother was supplied with a newer model last year which disintegrated. The audiologist said she had not seen anything like it. It was replaced free of charge, still under guarantee, and we opted this time to have aids for both ears (previously only one ear). However both of them are showing signs of not working properly and we can't get the wax filters to stay in. In fact there seem to be no ports into which to place the filters, just a hole. We never had this with the previous aids which each lasted several years. It seems like the newer ones are substandard. I'm waiting for HH to come back to me after leaving a message to make an appointment to try to sort this out.

24 marzo 2023
Non scritta su invito
Logo di Audika - Clacton

Risposta di Audika - Clacton

Hello

Thank you for taking the time to leave your review and we're sorry to hear of the issues your mother has been experiencing with her new hearing aids. We can see that you are waiting for a call back and we would like to get this call for you ASAP to resolve the issues. Unfortunately, there are no details in this review to be able to pass forward to get contact made ASAP.

If you would like to contact our Bookings Team on 0115 697 3324 or our Customer Services Team on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk we would be more than happy to help you with getting an appointment booked.

Kind Regards

Hidden Hearing
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Valutata 5 stelle su 5

Hidden Hearing very professional

I recently made an appointment with Hidden Hearing as I was concerned that my hearing was getting bad.
My audiologist was Gordon Dunn and he quickly made me feel at ease. It became quite obvious that I needed hearing aids.
I’ve been using them now for about 10 days and they have made so much difference. I can now hear the birds singing again. Easily hear conversations with friends and family and have been able to turn the sound down on the television quite considerably.
I have found Gordon very professional and helpful. Also Michele Csaforda is always helpful and friendly when I have spoken to her on the phone.
I can’t recommend this team enough.

31 marzo 2023
Non scritta su invito

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