The staff at Lockport HLE do a fantastic job, friendly, professional and very detailed oriented. The only problem is HERTZ jacking the points up by 200 for a few days, and the ridiculous blackout ti... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The pickup experience was unnecessarily stressful and disappointing. I only found out when I arrived that customers are no longer allowed to leave their personal vehicles at this location overni... Leggi di più
Vehicle was ready at time of pick up. And sales guy was pleasant and helpful with questions. Thank you!
In and out. Great car and great experience.
Dettagli dell'azienda
Scritti dall'azienda
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informazioni di contatto
5664 S Transit Rd, 14094, Lockport, New York, Stati Uniti
- (716) 433-3940
Your Car Rental Deals, News & Offers
3,8
Molto buono
7 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Vehicle was ready at time of pick up
Vehicle was ready at time of pick up. And sales guy was pleasant and helpful with questions. Thank you!
13 ottobre 2026
The staff at Lockport HLE do a…
The staff at Lockport HLE do a fantastic job, friendly, professional and very detailed oriented. The only problem is HERTZ jacking the points up by 200 for a few days, and the ridiculous blackout time that's seems to tick off your loyal customers. I'm a president circle member for approximately 7 years
and I've spent easily ytd $45,000
Hertz should do more for there President Circle members.
29 settembre 2026
Hybrid car
The car was okay for what we were doing. It was a hybrid which we were not used to. Plus when you backed up and stopped it made a funny noise.
1 settembre 2026
Poor customer service
The pickup experience was unnecessarily stressful and disappointing. I only found out when I arrived that customers are no longer allowed to leave their personal vehicles at this location overnight. This was not communicated to me beforehand, creating a significant and completely avoidable inconvenience.
When I asked about the policy, the employee at the counter was rude and dismissive. I was repeatedly told, “Hertz is not obligated to provide parking,” with little to no consideration for the fact that this policy creates a major hassle for customers who had previously been accustomed to parking their vehicles there.
I understand that policies can change, and I’m not expecting Hertz to provide parking if they have decided not to. However, customers should be given reasonable notice of a significant change like this, and employees should be trained to communicate these changes patiently and professionally.
Unfortunately, the way this situation was handled left a very poor impression. I will not be using this location again.
29 agosto 2026
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.