I initially did not get the car I wanted but it wasn't that big of a deal as the replacement was okay for what was needed. However, returning the car was horrible. Firstly, I was celebrating getting i... Leggi di più
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I reserved the smallest car. When I got there they only had 7 passenger vehicles. I did not want to drive basically a limousine through the streets of NYC/upstate, not to mention how much gas would co... Leggi di più
Long line but good services
Easy pick up and drop off
Dettagli dell'azienda
Scritti dall'azienda
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informazioni di contatto
906 Union St, 11215, Brooklyn, New York, Stati Uniti
- (718) 636-6302
Your Car Rental Deals, News & Offers
3,5
Nella media
3 recensioni
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Bad Return in Brooklyn (0/10)
I initially did not get the car I wanted but it wasn't that big of a deal as the replacement was okay for what was needed. However, returning the car was horrible. Firstly, I was celebrating getting into law school and used (very obviously) car chalk and was talked down to by the guys at the rental return saying it was inappropriate to "write on the car" even after being told it's commonly used chalk and can be washed off with water. Secondly, we left house keys on the key chain and no one gave us a call, did not answer our multiple (7+ calls) a day (calls immediately hang up & no option for voicemail), and then gave us a hard time when we came in person. Lastly, I was overcharged for my rental. I had the car about 4 days but was charged for 7. I should have been charged between $300-400 and instead was charged close to $900. The manager said I would get my refund days ago and I have yet to see anything on my credit card.
6 luglio 2026
New problem every day. TERRIBLE EXPERIENCE.
I reserved the smallest car. When I got there they only had 7 passenger vehicles. I did not want to drive basically a limousine through the streets of NYC/upstate, not to mention how much gas would cost. But I had to take what I could get. They gave me a car with a dying key fob. The key fob died and we were stranded because the car would not turn on without it. We walked over a mile to replace the battery ourselves. There was no cap on the back left tire air valve and the tire leaked the entire trip. We had to fill it multiple times because we kept getting a “low PSI” message. We called 3 different hertz locations to see if we could switch the car out. Only one answered and they had no cars. Hertz has yet to respond to my claim with any help. DO NOT USE HERTZ.
17 giugno 2026
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