GO Outdoors - Belfast Recensioni 

3391
TrustScore 5 su 5

4,9

Units 1&2 Valley Retail Park, BT36 7LP Belfast, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

This is our second time in two weeks visiting the Belfast store. On both occasions we received excellent customer service from Sam. His expertise in the camping field was outstanding. Would def recom... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Was served by Sarah-Louise who couldn’t have been more helpful in sorting out an issue with my membership and discount card to ensure I got the discount. She had to drive 2 or 3 different things rathe... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

GO Outdoors used to be my go-to retailer for camping and hiking gear, but recent changes to their website have made it impossible to order from Northern Ireland. Despite having a store in Belfast, t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

What made my experience great was the help that I got from the staff member called Mark. He was able to advise me about the camping equipment that suited my needs and quickly realised that I had a dis... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Belfast

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Units 1&2 Valley Retail Park, BT36 7LP, Belfast, Regno Unito

  • 02896 931369

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
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4,9

Tutte le recensioni

(3391)

32.849 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Just left Go outdoor in Belfast had…

Just left Go outdoor in Belfast had brilliant experience with their staff particularly Ben in boot department. I will return soon

3 agosto 2026
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Logo di GO Outdoors - Belfast

Risposta di GO Outdoors - Belfast

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great help.from the staff

What made my experience great was the help that I got from the staff member called Mark. He was able to advise me about the camping equipment that suited my needs and quickly realised that I had a disability and helped me get all my camping equipment gathered up and even packed it into my car for me, as I could not lift the heavy 8 man tent and some others items. I am extremely grateful for the help as it was a little embarrassing for me as I could not manage doing this all alone I have been back since and Mark has been quick to help myself and other customers. I even offered him a tip for his kindness, but he would not take it out of respect for the situation I was in.

22 luglio 2026
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Risposta di GO Outdoors - Belfast

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

100% customer service

I have never had a bad visit to this store all staff are approachable and helpful, One staff member Sam stands out as he goes out of his way to make your visit as easy and stressless as possible, he advises you of whats the best for what your looking to do.

31 luglio 2026
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Risposta di GO Outdoors - Belfast

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Expert service

This is our second time in two weeks visiting the Belfast store.
On both occasions we received excellent customer service from Sam. His expertise in the camping field was outstanding. Would def recommend this store. We will be back 🤗

31 luglio 2026
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Logo di GO Outdoors - Belfast

Risposta di GO Outdoors - Belfast

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

100% service…

We were served by Bradley who was so knowledable about goretex boots.He was very patient with us and very happy with service.Thanks again .Happy with puchase.

29 luglio 2026
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Logo di GO Outdoors - Belfast

Risposta di GO Outdoors - Belfast

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent Customer Service

Sarah Louise was very helpful.

29 luglio 2026
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Logo di GO Outdoors - Belfast

Risposta di GO Outdoors - Belfast

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Staff are problem solvers

Was served by Sarah-Louise who couldn’t have been more helpful in sorting out an issue with my membership and discount card to ensure I got the discount. She had to drive 2 or 3 different things rather than a “sorry no” - that takes a particular brand of care whilst also making the customer feel they weren’t a hassle. Promotion and pay rise required. Thank you

28 luglio 2026
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Risposta di GO Outdoors - Belfast

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Sarah-Louise was so helpful and…

Sarah-Louise was so helpful and answered all my questions about the tent! Great service!

28 luglio 2026
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Logo di GO Outdoors - Belfast

Risposta di GO Outdoors - Belfast

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff, Adam patiently searched for about 10 pairs of hiking shoes for me without a complaint🙂

5 luglio 2026
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Logo di GO Outdoors - Belfast

Risposta di GO Outdoors - Belfast

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Sarah-Louise was more than helpful with…

Sarah-Louise was more than helpful with my enquiry and purchases. Excellence in customer service not always seen in other retailers these days.

22 luglio 2026
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Risposta di GO Outdoors - Belfast

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

An incredible store

An incredible store. A special mention to Bradley who is very knowledgable and helpful!

25 luglio 2026
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Logo di GO Outdoors - Belfast

Risposta di GO Outdoors - Belfast

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Sarah Louise was so lovely and really…

Sarah Louise was so lovely and really helpful. She made everything easy to understand, answered all my questions, and was friendly throughout. Really appreciated all her help—great service!

24 luglio 2026
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Logo di GO Outdoors - Belfast

Risposta di GO Outdoors - Belfast

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Called into the store looking for a…

Called into the store looking for a family tent for our first time camping. After browsing threw a wide selection of tents on display we asked Bradley a member of staff in the tent section for help. Bradley was very polite and extremely knowledgeable, helping us make an informed decision on which tents was best for us. After chatting we were able to make a decision and purchase. Would highly recommend calling in if your a first time buyer and unsure what may suit your budget and needs.

21 luglio 2026
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Logo di GO Outdoors - Belfast

Risposta di GO Outdoors - Belfast

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Had problems with my airtent whilst on…

Had problems with my airtent whilst on holiday during the extremly warm spell we have had recently .i rang go outdoors to enquire about buying some spare air poles ,young lady on phone said she would ask the manager Johnny for me ,to which she promptly rang me back and said he was going to order me in a set .I got home today recieved message from the manager Johnny to say they had arrived and were ready for collection.excellent customer service and staff have great attitude.They couldnt be more helpful. Thanks Johnny .👍

21 luglio 2026
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Logo di GO Outdoors - Belfast

Risposta di GO Outdoors - Belfast

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

OEX Tent

Required advice in relation to an OEX Rooftop Tent. Judith was very knowledgeable, could answer all my questions and give additional advice. Great customer service from Judith and she is clearly very knowledgeable about the products Go Outdoors sells. Thank you.

8 luglio 2026
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Logo di GO Outdoors - Belfast

Risposta di GO Outdoors - Belfast

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service

Great service, great advice and great prices. Bradley did everything he could to make sure we had the best kit for our family camping holiday.

16 luglio 2026
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Logo di GO Outdoors - Belfast

Risposta di GO Outdoors - Belfast

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Lovely girl (aeona) on the tills that…

Lovely girl (aeona) on the tills that helped me on the phone and then further in the store and very helpful staff all around great manager and well done to the boy being trained on the tills

14 luglio 2026
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Logo di GO Outdoors - Belfast

Risposta di GO Outdoors - Belfast

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Reliable

Good selection of equipment, good discounts. Delevered with Evri so quick delivery

7 luglio 2026
Logo di GO Outdoors - Belfast

Risposta di GO Outdoors - Belfast

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpful

Helpful, cheerful and friendly staff member looking after me with my purchase. He could have been better equipped with a tablet or electronic device to let him know what stock was available in my size rather than going back and forth.

5 luglio 2026
Logo di GO Outdoors - Belfast

Risposta di GO Outdoors - Belfast

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Typically excellent experience in Belfast

All of the staff are extremely polite, patient and helpful. Today we bought our first tent and Bradley assisted us with all the extra bits and pieces, advising us on what we needed and what would suit us best. Despite us repeatedly thinking that we had no more questions for him, inevitably more questions arose and Bradley continued to assist us wonderfully. Even when we ended up with questions on fishing rods and kayaks, amd I expected him to maybe call a colleague from that section, he was able to help us there too. A great ambassador for Go Outdoors, thanks Bradley!

10 luglio 2026
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Logo di GO Outdoors - Belfast

Risposta di GO Outdoors - Belfast

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

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