The ease of navigating through your website. Every product has very detailed information. This won't be my last time as it's hard getting quality and affordable supliments from where Im from. The fact... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
The ease of navigating through your website. Every product has very detailed information. This won't be my last time as it's hard getting quality and affordable supliments from where Im from. The fact... Leggi di più
L'azienda ha risposto
The Products that I been purchasing from Elite have been excellent in my recovery from a back injury. I have found Elite to be grate with communication and speedy deliver. The items are packed very we... Leggi di più
L'azienda ha risposto
Everything was great except the mystery bars. I thought they'd be 12 different flavours, not 1 terrible flavour. I asked around and couldnt give them away. Had to throw them all away. Literally chargi... Leggi di più
L'azienda ha risposto
Well it was most amazing experience.. as I am member with elite but funny part was--I wasnt loging and was just checking the price of oxyshred and left the page... instantly I Got sms with discount co... Leggi di più
L'azienda ha risposto
Elite Supps carry the best sport supplement range, with great online deals. Make our supplement shop your first stop towards achieving your fitness goals today!
42 Wollongong Street, 2609, Fyshwick, Australia
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Product arrived quickly and as advertised. Happy with the whole process

Risposta di Elite Supps

Risposta di Elite Supps
Quick delivery. Product appears to do what it's supposed to do, pick a person up and give them energy and make them feel good.

Risposta di Elite Supps

Risposta di Elite Supps
I have been a customer of Elite Supplements for some time, but unfortunately this experience has left me extremely disappointed. I purchased a product listed as "Mystery Shaker/Bottle," which was accompanied by an image of what appeared to be a protein shaker. As someone who is dyslexic, clear product descriptions are especially important to me. The wording and image together led me to reasonably believe I was purchasing a mystery protein shaker. Instead, I received a standard water bottle.
I would never have purchased this item had the listing clearly stated that there was a possibility of receiving a standard water bottle, as I already own several and specifically needed a protein shaker.
My issue was never about simply preferring one item over another. It was that the product listing did not explain that customers could receive either a protein shaker or a standard water bottle depending on stock availability. That explanation only appeared after I contacted customer service. Despite raising this repeatedly and even providing a screenshot of the original listing, I received the same generic responses quoting company policy rather than addressing the actual concern.
Ironically, Elite Supplements themselves later explained that the product is a "mixed surprise product" where customers "may receive either a shaker or a bottle depending on available stock." That explanation is far clearer than the original listing, which simply said "Mystery Shaker/Bottle." If that information had been included on the product page before purchase, I would not have bought the item. If customer service needs several paragraphs to explain what the product actually is after a customer complains, then the product description wasn't clear enough in the first place.
What disappointed me most was that nobody genuinely tried to understand the issue I was raising. I wasn't simply asking for a refund or replacement—I was trying to point out that the product description and image could easily mislead customers and should be made clearer to prevent the same confusion for future customers. Instead of acknowledging this concern, my emails were met with repeated template responses that ignored the point I was making. A small gesture of goodwill, or even an acknowledgement that the listing could reasonably be interpreted differently, would have gone a long way.
Unfortunately, this experience has left me with little confidence in Elite Supplements' customer service. I won't be purchasing from them again and cannot recommend them based on this experience.

Risposta di Elite Supps
The Products that I been purchasing from Elite have been excellent in my recovery from a back injury. I have found Elite to be grate with communication and speedy deliver. The items are packed very well and all over top experience, Thank you.

Risposta di Elite Supps

Risposta di Elite Supps
Great products Emerald Labs Pre Workout and fast delivery.

Risposta di Elite Supps

Risposta di Elite Supps
Easy process, information was forthcoming and helpfull, product as advertised! All in all, great experience!

Risposta di Elite Supps
Everything was great except the mystery bars. I thought they'd be 12 different flavours, not 1 terrible flavour. I asked around and couldnt give them away. Had to throw them all away. Literally charging for what nobody wants to buy.

Risposta di Elite Supps
Product exactly as advertised and delivery quick and easy

Risposta di Elite Supps
The ease of navigating through your website. Every product has very detailed information. This won't be my last time as it's hard getting quality and affordable supliments from where Im from. The fact that you cater for international customers is also a bonus.

Risposta di Elite Supps

Risposta di Elite Supps
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.