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DriveTime Car Sales - Pensacola Recensioni 

53
TrustScore 4.5 su 5

4,6

6400 Pensacola Blvd, 32505 Pensacola, FL, US


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Valutata 5 stelle su 5

Big shout out to Brandon he was awesome i am a repeat customer .... it was even better than the first time.. Brandon went aboe helping me & my wife find her a vehicle that was a good fit for... Leggi di più

Valutata 5 stelle su 5

Donnie from DriveTime Pensacola, is the absolute best!! He is extremely helpful!! Has the best disposition and gives amazing advice. He is our go to guy, to buy vehicles. This our 3rd purchase because... Leggi di più

Valutata 5 stelle su 5

We dealt with Brian and Ross. They were both super easy going and informative. They answered all our questions and made the whole car buying process a breeze. We would most definitely recommend buying... Leggi di più

Valutata 5 stelle su 5

Mr.Ross was very understanding and honest through the entire process. He also went above and beyond to help answer any questions we had, and I will recommend people I know to come see him.

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto usate
  2. Mercato delle auto
  3. Rivenditore di auto
  4. Azienda di servizi finanziari e prestiti per automobili

Informazioni su DriveTime Car Sales - Pensacola

Scritti dall'azienda

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Scritti dall'azienda

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Informazioni di contatto

  • 6400 Pensacola Blvd, 32505, Pensacola, FL, Stati Uniti

  • 18504177990
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4,6

Eccellente

TrustScore 4.5 su 5

53 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Ha risposto al 94% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(53)

3156 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Allow me to begin by expressing my…

Allow me to begin by expressing my initial skepticism regarding Drivetime in Florida. I had purchased a vehicle from Georgia that proved to be a complete disappointment and was hesitant to return to them. However, I was compelled to return the vehicle due to the extensive damage it sustained.
Upon my arrival at Drivetime, I was pleasantly surprised by the exceptional service I received. Brian, the representative, demonstrated professionalism, proficiency, and a genuine willingness to assist. His empathetic and sympathetic demeanor made me feel valued and understood.
Brian’s exceptional service transformed my experience with Drivetime. I wholeheartedly recommend him to anyone seeking reliable and compassionate assistance.

15 agosto 2026
Valutata 5 stelle su 5

Mr.Ross was very understanding and…

Mr.Ross was very understanding and honest through the entire process. He also went above and beyond to help answer any questions we had, and I will recommend people I know to come see him.

8 aprile 2026
Non scritta su invito
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Risposta di DriveTime Car Sales - Pensacola

Hello William Deskins, Thank you so much for taking the time to review your visit at our Pensacola DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Valutata 5 stelle su 5

Brain Bell did a great job made the…

Brain Bell did a great job made the process easy

19 febbraio 2026
Non scritta su invito
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Risposta di DriveTime Car Sales - Pensacola

We appreciate the 5-star rating you submitted, Pamela Lee. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Pensacola was able to create that for you!

Thank you,

DriveTime Customer Relations

Valutata 2 stelle su 5

NOT WHAT IT SEEMS

Found the truck I wanted. After driving 3 hours 45 minutes to get there. Sitting with salesman they tried to push maintenance insurance, Gap insurance, Lowjack GPS, I bought the gap insurance. I told them I did not want the other maintenance and Lowjack GPS but they put it on my contract anyway. Before signing i looked carefully at contract and found it. I made them rewrite the contract. Did not reread the contract again and foundout after arriving home the GPS LOWJAK was still on the contract anyway. So I had to contact them again and send me the paperwork to change the contract again. Real pain in the patoot! Never trust anyone! They also said I had a 30 day or 1500 mile warranty on the truck for anything going wrong. Drove the vehicle home. After 400 miles the coolant thermostat and sensor went bad and shut down the air-conditioning. Contacted the service company for the covered warranty work but they wanted the truck for 4 days to perform a 45 minute repair. So I had to take it to an Out of Network Repair Shop to get the repairs done. They wanted a $ 350.00 deductible for the $210.00 repair it cost me out of my pocket. That repair was completed by the out of network shop in 45 minutes while I waited. Be very carefull, they said they went through the truck very thoroughly before I purchased it. But yet it needed repairs after only 400 miles and cost me out my pocket to pay for it. Not a happy customer. BEWARE!

10 febbraio 2026
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Risposta di DriveTime Car Sales - Pensacola

Thank you for leaving your review, Thomas Cotten. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Valutata 5 stelle su 5

Mr Brian bell

Mr. Brian was very friendly, professional & over all a good salesman. Would definitely recommend him.

22 gennaio 2026
Non scritta su invito
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Risposta di DriveTime Car Sales - Pensacola

Hello Hannah Wilson, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Valutata 5 stelle su 5

I had a great experience with Brian…

I had a great experience with Brian Bell. He was very professional and efficient. I am happy with my purchase.

18 dicembre 2025
Non scritta su invito
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Risposta di DriveTime Car Sales - Pensacola

Hello Tigra Stallworth, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Valutata 5 stelle su 5

Brian was excellent

Brian was excellent. He walked me through every detail on a vehicle. Excellent communication, excellent service.

18 dicembre 2025
Non scritta su invito
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Risposta di DriveTime Car Sales - Pensacola

Hello LaDerriss Brown, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Valutata 5 stelle su 5

Great experience

Great experience, Donnie explained everything in great detail. I would definitely recommend drive time !!!

15 novembre 2025
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Risposta di DriveTime Car Sales - Pensacola

Hello Glenda Gandy, Thank you so much for taking the time to review your visit at our Pensacola DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Valutata 5 stelle su 5

Jay our sells guy was amazing

Jay our sells guy was amazing he made us feel like old friends . He took the anxiety out of the whole process. We love our new car . And will definitely send our friends to JD Byrider Pensacola fl
Sincerely,
Lisa and Jason

12 luglio 2025
Non scritta su invito
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Risposta di DriveTime Car Sales - Pensacola

We appreciate the 5-star rating you submitted, Lisa. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that the Pensacola dealership was able to create that for you!

Thank you,

DriveTime Customer Relations

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