Conroy Removals Recensioni 

241
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

We moved about 2 cubic metres from Nelson to Brisbane which took about 3 months from door to door which is what we expected. After searching the net we found that conroy had the cheapest price.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From start to delivery, it was great, making contact in Auckland to arranging pick and packing, 20.4.26 all the way to delivery, which arrived, today 22.6.26 over all we are very happy with the whole... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Very poor service. Started with truck driver hitting and dislodging gate post and doing serious damage to lawns. At delivery end turned up with only 3 men and no tailift truck which they knew was requ... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Great efficient service. (From main staff member) One recommendation is that it might be time to find your main guy some permanent workers… not ones that just clock out and sit down half way throu... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di trasloco e immagazzinamento
  2. Impresa di traslochi
  3. Ditta di spedizioni

Scritti dall'azienda

The Conroy story began way back in 1972 in Napier, New Zealand. Back then, we only had a few trucks and our mum had to answer the phone. What made it ring was our can-do attitude – a willingness to go the extra mile to help families move on with life. Fast forward to today and the Conroy Group has grown into one of the largest removal and logistics companies in Australasia. With nine branches throughout New Zealand and seven branches in Australia, we’re taking our unique style of logistics and relocation services further by the day. Together with our trusted partners, we move goods around Australasia and move families around the world. To favourites like New Zealand, Australia, the UK, the USA, Canada and Europe. Across Asia, South Africa and South America.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

241 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Ha risposto al 85% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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4,3

Tutte le recensioni

(241)

214 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Conroys, Excellence in delivery

We moved about 2 cubic metres from Nelson to Brisbane which took about 3 months from door to door which is what we expected. After searching the net we found that conroy had the cheapest price. 

The communication was execellent where they used txt, email, and phone call to make sure everything went smoothly. They informed us constantly over the three months to tell us where our freight was up to on the journey.

I would highly recommend them and would use them again. They have little room for improvement. 

Jimmy H

10 luglio 2026
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Risposta di Conroy Removals

Thanks for the great feedback. We're thrilled to hear you had a great experience with our team moving across the Tasman. We appreciate your recommendation. All the best settling into life in Australia.

Valutata 5 stelle su 5

Flawless!

4th times a charm and these guys have nailed it every time. I would not consider anyone else when moving between ANZ

8 luglio 2026
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Risposta di Conroy Removals

Thanks for the great review, Nick. Awesome to hear you had another smooth move with us. We appreciate you choosing Conroy! All the best settling into your new place.

Valutata 1 stelle su 5

Very poor service

Very poor service. Started with truck driver hitting and dislodging gate post and doing serious damage to lawns. At delivery end turned up with only 3 men and no tailift truck which they knew was required. Took an hour and a half for one man to go back to depot and get a tailift truck. I then had to provide labour of myself and my son in law to achieve unload. Also a reasonable amount of damage to goods. Totally unacceptable to me as I paid a large amount of money for move. Have had multiple apologies from Conroy removals for the move not living up to their standards but no offer of compensation. I am extremely disappointed and dissatisfied with the service I received and disappointed that they think an apology cures everything without any form of compensation.

20 giugno 2026
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Risposta di Conroy Removals

Hi David
Thank you for taking the time to share your experience. We are genuinely sorry to hear about the issues you encountered throughout your move.
We understand how disappointing and stressful this would have been, particularly given your health concerns and the expectation that our team would manage the relocation without requiring your assistance. This clearly fell short of the level of service we strive to provide, and we sincerely apologise for the frustration caused.
We understand you have spoken to a Conroy representative already, however, we have forwarded this onto management for further investigation.
Kind regards
Conroy Removals

Valutata 1 stelle su 5

We moved to NZ this year and the…

We moved to NZ this year and the shipping company we used to get our stuff here used conroy removals this side. The day when their team delivered to the goods was perfect and smooth. Staff was very friendly and helpful. Once when they were done they said as soon as we have unpacked our items we can contact their office and arrange for collection of all the packaging and boxes. So we did just that and phoned both numbers provided. No answer for a few days. I started mailing them and was told that they were going to contact us soon. It never happened so I send another mail. The response was bad! I was told if they were in the area they would come we should just wait and if the stuff is in our way we should put it in the recycling bins. This ain't a cheap excise and I'm not going to pay for recycling when I already paid them. This is inappropriate and a lack of communication. It's not customer services at all.

30 giugno 2026
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Risposta di Conroy Removals

Thank you for your feedback. We're pleased to hear that our delivery team provided a smooth experience and friendly service when your belongings arrived. However, we're sorry to learn that arranging the collection of your packing materials was frustrating and did not meet your expectations. We understand your concerns regarding the communication you received and appreciate you bringing this to our attention. Your feedback has been shared with the relevant team as we work to improve our follow-up service and customer communication.
Kind Regards
Conroy Removals

Valutata 5 stelle su 5

Easy 5 Stars here

Easy 5 Stars here.
This is the third time I have used Conroy's (both inter island and regionally) they are highly skilled, easy to deal with, efficient and well-priced. Top quality service and excellent results.

20 giugno 2026
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Risposta di Conroy Removals

Thank you for the awesome feedback, Clark. We're thrilled you had another great experience with our team. We appreciate you choosing Conroy again!

Valutata 5 stelle su 5

From start to delivery

From start to delivery, it was great, making contact in Auckland to arranging pick and packing, 20.4.26 all the way to delivery, which arrived, today 22.6.26 over all we are very happy with the whole process, and highly recommend Conroy for there service and contacts through to delivery, great job,, and today we had two kiwi guys drop our items off, how good was that, :)

22 giugno 2026
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Risposta di Conroy Removals

Thank you for your feedback! We’re thrilled to hear everything went smoothly, and that our team made the experience a great one for you. Thanks again for recommending Conroy, and enjoy settling into your new home 🙂

Valutata 1 stelle su 5

An update for anyone looking to use…

An update for anyone looking to use Conroy's to shift. DONT! We sent an email to Conroy’s Management with photo's attached of the damage that was sustained to our furniture and concerns about multiple charges due to poor quoting. We received no feedback from anyone in management.
Really poor Conroy’s. 👎

1 aprile 2026
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Valutata 3 stelle su 5

I was annoyed that there was no…

I was annoyed that there was no discussion or confirmation after the quote was given, as to my requirements as to what furniture etc. would be transferred to Masterton.
There was no discussion as to whether I would be staying the last night in the home,or moving out, as it was I had no other choice but to stay.
As it was some furniture that was originally listed was withdrawn.
I had said there would be two single beds included in the shift , that was never changed, come the day and the second bed was left behind because as the woman packer said, it couldn't be loaded on that day, I ask you where was I to sleep. I did ask the woman packer if it could be loaded the morning of takeoff, or could it be delivered at a later date,that was declined.
The two truck drivers were extremely obliging and friendly, and so helpful on the unloading, and I thank them very much.

29 maggio 2026
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Risposta di Conroy Removals

Hi Janet
Thanks for your review and feedback regarding communication. We will take this onboard for future customers.
We're pleased you found our crew were obliging and friendly. We will let them know.
All the best and kind regards
Conroy Removals

Valutata 5 stelle su 5

I have used them before and chose to do…

I have used them before and chose to do so again. They arrive on time at the site. The process is easy and communicate is good. The boys work hard and consistently. They are all friendly, respectful and polite.

6 giugno 2026
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Risposta di Conroy Removals

Thanks for your feedback, Eva. We're thrilled you chose us again for your move and that you found the move process easy and our crew respectful and polite. We appreciate your business!

Valutata 5 stelle su 5

Absolutely Brilliant

From start to finish we have found nothing but absolutley exceptional service from all involved in my 87 year old Dads removal from the Gold Coast to New Zeland. What started out as a daunting task ended up to be the most stress fee activity in his relocation. From my initial call to Deb at Crown,  to her guiding me throught the video call and seeing what was coming to NZ, suggesting what to pack and what not to pack, how to prepare various items,to the list of what not to bring (that I had no idea about, eg Vaccum cleaners, food )and the communication throughout across the various agencies. The paper work was an admin task that Dad would not have been able to do but the guidance from the Australia side made this do able too. We had a few questions, all were answered with clarity and respect for our lack of knowledge. Being passed to the Australia side of the process was straight forward, the packers were at Dads at the confirmed time, the pair did an exceptional job of packing Dads possessions and taking them away. On the NZ side all communications were made regarding the customs clearance , the expected arrival of the ship, the actual arrival and then Andrew from Conroy kept conveying to me the time the van would deliver into Dads garage in Thames. All communiations could then be conveyed to Dad who awaited in antictipation of his possessions arriving on the stated time. Everything arrived in pristine order, no damage, no breakages.

I cannot thank you all enough for the magnificent service, getting Dad back to NZ has been a very stressful time , but you all made this part of the process stress free and we all really  appreciate it. Customer service and communication has been exceptional, not often found these days. We cannot thank you enough. Cheers.

21 maggio 2026
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Risposta di Conroy Removals

Thanks so much for the lovely feedback! We’re really glad we could make your dad’s move a smooth and stress-free experience. We’ll be sure to pass your kind words on to the team. Wishing your dad all the best settling back in Thames.
Kind regards
Conroy Removals

Valutata 5 stelle su 5

Absolutly top class packaging

Absolutly top class packaging - 276 listed items moved from South Is to North Is and stored for nearly 2 months no breakages. Great team packing and 2 very helpfull and caring guys unloading.

20 maggio 2026
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Risposta di Conroy Removals

Thanks for the great review, Peter. We're thrilled all went well with your move, including the storage, and you found our Conroy crew helpful and caring. We'll let them know.
All the best in your new place.
Kind regards
Conroy Removals

Valutata 5 stelle su 5

The whole experience was stress free

Everything the pick up and Delivery were done on time and the staff at both ends were very professional

6 maggio 2026
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Risposta di Conroy Removals

Fantastic to hear! Thanks for the feedback, Phillip. We're pleased you had a smooth move with us. We appreciate your business and for choosing Conroy.
All the best!

Valutata 1 stelle su 5

Disappointing...

Unfortunately we had a disappointing experience with Conroy Removals during our recent move.

While Jo from the New Plymouth branch was a bright star, always available and helpful, she was let down by her packing crew.

Several items were damaged due to what appeared to be poor packing and loading decisions. For example, boxes were stacked on top of an upright dining table, which resulted in cracking around the table leg joints. Our subwoofer was also transported unwrapped on the floor of the truck and came back heavily scratched.

While we had insurance and the claim was eventually settled, the damage should never have occurred in the first place. The only items damaged were furniture/items that had not been properly wrapped or protected by the packing team.

Moving into a new home should be exciting, but instead this added unnecessary stress and disappointment to the experience. Based on this experience, we would not use or recommend Conroy again.

28 aprile 2026
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Risposta di Conroy Removals

Hi Kelly
Thank you for your feedback. We’re really sorry to hear about the damage caused during your move and the added stress this created at what should have been an exciting time. While we’re pleased to hear Jo provided strong support, we regret that the packing and loading fell short of our standards. This is not acceptable, and your comments have been shared with our operations team to prevent this from happening again. We appreciate you taking the time to highlight these issues and apologise for the disappointment caused.
Kind regards
Conroy Removals

Valutata 5 stelle su 5

I cannot speak highly enough of this…

I cannot speak highly enough of this wonderful Company.
From the initial meeting to discuss my requirements right through to the final delivery of my goods it has been an amazing experience with full ongoing communication throughout
I will be highly recommending this Compsny to anyone looking to relocate
Thank you once again
Elaine Townsend

4 maggio 2026
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Risposta di Conroy Removals

Thanks so much for your kind words, Elaine! We're thrilled we could provide you with such a smooth move. We appreciate your business and many thanks for your recommendation.
All the best!

Valutata 5 stelle su 5

Stress-free move!

The staff with whom I first made contact were prompt, supportive, informative and friendly. The 3 men who managed my move were exceptionally efficient, helpful and friendly. A very stress-free experience!

30 aprile 2026
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Risposta di Conroy Removals

Thanks for the great feedback, Carina. We're thrilled we could provide you with a smooth, stress-free moving experience. That's the Conroy Way 🤩
All the best!
Conroy Removals

Valutata 5 stelle su 5

Conroy is the best company to leverage…

Conroy is the best company to leverage whilst moving either domestically or internationally. Period.

I have leveraged them twice, moving from Melbourne to Auckland quite a while back and then when moving from New Zealand to Canada very recently.

Superb communication and their teams pack extremely well and with attention to detail !!! They are also priced very reasonably !!

Penny Korte, our main point of contact is just phenomenal!’ Even that word does not convey how good she is on coordinating everything including working with their international partner agents !!

19 settembre 2025
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Risposta di Conroy Removals

Thank you for the amazing review, Jag, and for choosing Conroy Removals twice for your international moves.
We’re thrilled to hear that our communication, packing standards, and pricing met your expectations once again. We will pass on your kind words to Penny. All the best in Canada!

Valutata 5 stelle su 5

11/10 these guys were amazing

11/10 these guys were amazing

On time
Worked fast but carefully NOTHING got damaged not 1 thing

Really nice blokes turned up and got it done quickly and professionally

22 aprile 2026
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Risposta di Conroy Removals

Awesome feedback, thanks Amy! We're stoked to hear you rate us an 11/10 and we could provide you with a fast and professional move.
Kind regards
Conroy Removals

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